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Customer Service very poor. I contacted reception but could not obtain an answer to my query and was cut off. Following this I sent 3 emails over a period of time but to dateI have not received a response except for an automated email stating that my email had been received and would be attended to. I then sent a letter to the MD and a copy to the Sales Director but again nobody has had the courtesy to reply…
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Date of experience: November 2020
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We called in for food having been before several times. The place looks a picture and the shop has some great ales and merchandise in. I sampled all the ales and we both had the steak and rigwelter pie which was very very tasty. Lovely friendly staff. A jewel in the yorhsire crown. Masham is a fantastic village with lots to offer …
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Date of experience: November 2020
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Our visit to the Black Sheep Brewery was amazing, the food was stunning and the staff were so friendly. We can’t thank Penny enough, who served our food & drinks to us, she was so friendly, and polite. The atmosphere was brilliant and the place was gorgeous. Would definitely recommend it here! 💕…
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Date of experience: October 2020
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An excellent meal and beers enjoyed so much. Faultless service and food. Will certainly return very soon for that Porterhouse steak. yum yum .
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Date of experience: October 2020
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Really pleasantly surprised by how nice the food is, staff very friendly and polite. Tables well spaced out for social distancing. A lovely relaxing evening. I would definitely recommend.
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Date of experience: September 2020
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