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Oltremare
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Elisabeth G wrote a review Aug 2021
2 contributions1 helpful vote
Unfortunately we had a really bad experience with this company. The skipper was picking us up with the motorboat and we went to the fist beach to pick up other passengers. We were sitting in the back of the boat and I had my arm lying on top of the backrest the whole time. When the skipper parked the boat, she pulled up the motor and my little finger got squeezed in between the motor and the boat. I couldn't get it out, it was stuck there until she realized what happend and put the motor down again. It hurt so bad, i thought it was broken. But the really upsetting thing with that situation was the skippers reaction. Instead of asking me if i was ok, she immediately justified herself and said it was my fault, that I had my finger there. I mean come on! She was looking straight in our direction when she pulled up the motor, she must have seen that i had my arm there! And how would I know that she was going to pull the motor up? It was far down and away from the backrest the whole time and also I'm not familiar with motor boats. It is her job to keep the passengers safe and tell them that this could be dangerous! Of course we had to go back and cancel the trip because we had to see a doctor. Before she brought us back she suddenly was in a real hurry to let us sign a contract which was also a bit strange. Before the accident she didn't find it stressful to sign that paper. When we got back to the office where we got back our money, the girl how worked there showed the same unpolite behavior as the skipper! She did not show any empathy or apologized for what happend. She also blamed me for putting my arm there. Seriously, what the hell?! Is that how you treat your costumers? I have to say, if the Skipper and the girl behind the desk where showing just a little bit of empathy, i would not leave such a bad review. Things like that can happen and actually I don't care who's fault it is. BUT they both blamed me immediatly, without taking any responsability. I haven't experienced such a disrespectful behavior especially from a service orientated company in a long time. This is not how you should treat people, in general.
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Date of experience: August 2021
1 Helpful vote
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Sarah R wrote a review Jul 2021
1 contribution
Big up and thumbs up to Emanuel who enhanced our day’s boat trip that was turning a little into a nightmare as our anchor was stuck between rocks (our fault by the way!) Our hero of the day which made it become the best day and a fun story to tell ! Thank you Emanuel !!! Would recommend them and if we had a little more time in Sardinia we would go with this company (promise we will anchor only in the sand!)
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Date of experience: June 2021
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Willem v wrote a review Jul 2021
6 contributions
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Had a great day! We left at 9:45 and came back at 18:00. We also went into the caves and it was very impressive😄. We didn’t have cash on us bit Captain Lorenzo made it possible we could pay afterwards. After the tour he picket us up from the caves and showed me a nice rock to dive from! Lorenzo has the eye of an eagle and sees everything so you can fully relax and dont have to worry about anything👌😎. Thanks for the amazing day Lorenzo! Lorenzo’s quote:”I dont have to look because I already see”.😁 Tip; bring a parasol, diving goggles and enough suncream.
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Date of experience: June 2021
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vincbav wrote a review Jul 2020
Naples, Italy8 contributions3 helpful votes
Our guide was Lorenzo, and it was a perfect full-day tour. The bay of Orosei is incredibly beautiful and Lorenzo was the perfect guide! Very knowledgeable and friendly. It is absolutely worth the money: almost all of the places where you stop for a swim or for a 75 min stay are only accessible by boat, so it's the only way you can see them. Do it, you will love it!
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Date of experience: July 2020
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Response from danielcC1172ZL, Responsabile relazioni con la clientela at Oltremare
Responded Aug 29, 2020
Dear Vinc, thank you so much for this very kind review. We are happy to know that you enjoyed our tour and that you liked our Skipper Lorenzo. We hope to see you back soon, Il Team di Oltremare Orosei
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Alice P wrote a review Nov 2019
Cape Town Central, South Africa2 contributions
The beautiful beaches with unbelievable clear waters makes you feel like in heaven. Take the boat with a lunch and, if you are lucky you will see dolphins besides the beautiful shores. Do visit the cave with the fig tree and make sure to swim at one of the beaches during one of the stops.
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Date of experience: June 2019
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