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Te Aroha i-SITE Visitor Information Centre

Closed Now: 9:30 AM - 4:00 PM
Open today: 9:30 AM - 4:00 PM
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Review Highlights
A nice touch

May look old Spotlessly clean toilets with a refreshing smell Flowers in a McDonald’s glass was a... read more

Reviewed June 3, 2018
Richard K
,
Auckland, New Zealand
via mobile
Best I-site lady

This I-site was so informative and cozy. We stopped here before started the summit track. Not only... read more

Reviewed May 28, 2018
letamritaknow
,
New Zealand
via mobile
Read all 28 reviews
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Traveler Overview
  • Excellent83%
  • Very good17%
  • Average0%
  • Poor0%
  • Terrible0%
Jun 3, 2018
“A nice touch”
May 28, 2018
“Best I-site lady ”
About
Visit us and discover Te Aroha's rich history when 'taking the waters' was a fashionable pastime and a cure for everything. After a day walking the hills, cycling the Hauraki Rail Trail or simply relaxing in a hot mineral pool, we can help find the...more
Closed Now
Hours Today: 9:30 AM - 4:00 PM
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Contact
102 Whitaker Street, Te Aroha 3320, New Zealand
Website
+64 7-884 8052
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Reviews (28)
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1 - 10 of 25 reviews
Reviewed June 3, 2018 via mobile

May look old Spotlessly clean toilets with a refreshing smell Flowers in a McDonald’s glass was a nice touch

1  Thank Richard K
TeArohaISITE, Manager at Te Aroha i-SITE Visitor Information Centre, responded to this reviewResponded August 6, 2018

Thanks Richard - we will pass your comments on to the team that looks after the toilets:)

Reviewed May 28, 2018 via mobile

This I-site was so informative and cozy. We stopped here before started the summit track. Not only the lady at the I-site was extremely helpful, she told us us with parking, stay, spa pools etc and also face a free map. She was just so...More

1  Thank letamritaknow
TeArohaISITE, Manager at Te Aroha i-SITE Visitor Information Centre, responded to this reviewResponded August 6, 2018

Hey letamritaknow - thanks for your lovely comments. Glad we could be helpful. Hope you enjoyed your time in Te Aroha

Reviewed May 3, 2018

Popped in during our recent stay in Te Aroha, the lady I talked to was very helpful and informative.

1  Thank ilovefrance12
Reviewed April 25, 2018 via mobile

My husband and I didn't know what to do in Te Aroha so stopped at the i-site information centre. The lady was so attentive from the first step we walked into the place. Gave us so much information, especially on the walks since that was...More

1  Thank Fiona L
Reviewed April 12, 2018

We called in to the centre and found the person on duty to be very knowledgeable and helpful. All questions were answered quickly and in a helpful manner. When asking about the private thermal pools an offer was made to phone through to make a...More

1  Thank Reynard1
TeArohaISITE, Manager at Te Aroha i-SITE Visitor Information Centre, responded to this reviewResponded August 6, 2018

Hey Reynard1 - thanks for your feedback and only to happy to help with the spa booking:)

Reviewed March 10, 2018 via mobile

Called in to seek one bit of information and left with newfound knowledge. Our lovely assistant went over and above to answer questions and give helpful hints about places we intend travelling to. Definitely worth a mention.

1  Thank Bosnix42
TeArohaISITE, Manager at Te Aroha i-SITE Visitor Information Centre, responded to this reviewResponded April 4, 2018

Thanks Bosnix42 - Glad to hear we were able to help:)

Reviewed February 10, 2018

new to the area, went in with a visitor!! staff amazinglg helpful. I learnt heaps!! It covers history, local restaurant choices, walk, activities! great value!!

1  Thank maggiegalvins
TeArohaISITE, Manager at Te Aroha i-SITE Visitor Information Centre, responded to this reviewResponded April 4, 2018

Hi Maggie - Glad we were able to help - come back and see us again!

Reviewed January 9, 2018

We've found most i site offices pretty helpful but this one sets the standard. Extremely helpful with full explanation of possible walking trails. Also she was willing to give us some historical background to Te Aroha. Superb interaction with other visitors too. Almost a highlight...More

1  Thank peter_the_traveller4
Michele L, Manager at Te Aroha i-SITE Visitor Information Centre, responded to this reviewResponded January 11, 2018

Thanks for your feedback, Peter. It helps us to know when we're on the right track...or not! Hope you enjoyed your time in Te Aroha:)

Reviewed September 13, 2017

Offered all the available options for us in a relaxed manner and completed our booking without difficulty. Thank-you

1  Thank Raewynn F
TeArohaISITE, Manager at Te Aroha i-SITE Visitor Information Centre, responded to this reviewResponded September 21, 2017

Thanks for your great feedback, Raewynn F:)

Reviewed September 6, 2017

I recently called into the i-SITE office to see if they could help me with an unusual problem. I had found some baby swallows who had the nest blown away in a storm. They searched their records and made several phone calls and found somebody...More

2  Thank janllewell
TeArohaISITE, Manager at Te Aroha i-SITE Visitor Information Centre, responded to this reviewResponded September 21, 2017

Hi Jan - so pleased our staff could help with rescuing the baby swallows. It's not a question we get asked every day! Thanks for your feedback:)

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