The Spa at Mandarin Oriental, Macau

The Spa at Mandarin Oriental, Macau: Hours, Address, The Spa at Mandarin Oriental, Macau Reviews: 5/5

The Spa at Mandarin Oriental, Macau

The Spa at Mandarin Oriental, Macau
5
11:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 11:00 PM
Saturday
11:00 AM - 11:00 PM
Sunday
11:00 AM - 11:00 PM
About
The Spa at Mandarin Oriental, Macau offers an escape from the ordinary to a healing sanctuary with soothing views over the sea. Following a professional consultation we prescribe therapy, either Traditional Chinese Medicine or our renowned holistic treatments; each is the path to equilibrium in your body, mind and spirit. Every guest relaxation begins in our heat and water oasis, dissolving stress and soothing aching muscles.
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5.0
75 reviews
Excellent
72
Very good
3
Average
0
Poor
0
Terrible
0

PikPik
Hong Kong, China21 contributions
Warm and relaxing spa outing with friends,
Oct 2020
We went to the spa with my best friend to celebrate her birthday and the Manager Kara recommend us a special limited treatment with the singing bowl which was perfect for a birthday treat! And after the treatment, we received a moon cake as a gift! What a surprise! The spa room was facing Macau tower and looks very luxurious! The therapist came from Thailand and all very friendly and professional! Really worth coming there to have a girl spa day! Love it!
Written September 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

KW
6 contributions
Birthday celebration at MO Spa
Sep 2021 • Friends
I came to the Spa to celebrate my birthday. I was welcomed by Kara at the reception and explained the treatment and oil that I will be having. She made sure I will have the right treatment based on my body's needs. Afterwards, I was escorted by Nemia to the treatment room. It was very serene, with private steam and jacuzzi, perfect lighting plus the Macau Tower view. Ratsamee performed the treatment and it exceeded all the spa that I've been to here in Macau. Top class, in short. I expected the treatment to end with just a relaxing massage but they made it even special by giving me a birthday cake and a card. The feeling was so warm. Coco waited for me at the reception and lead me to the lift with a bright smile. MO Spa is the best place to celebrate special occasions.
Written September 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Kw3333 Thank you for taking the time to post a positive review for us on Tripadvisor following your visit to The Spa at Mandarin Oriental, Macau. I am delighted to learn that your experience was a pleasant one and I would certainly pass the message to Ratsamee, Coco and Nemia as I am sure they will be pleased to hear from you. Thanks again for your kind support. We look forward to seeing you at The Spa again soon. Kind regards Kara Chan Spa Manager
Written September 19, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Beca P
Macau, China15 contributions
Serene Spa Date
Aug 2021 • Couples
We were greeted promptly upon our arrival by Lea, she already knew who we were when we said our booking was at 4PM. We were served tea, proceeded to registration and filled in our concerns/focus for the treatment. We also appreciated the recommendation for our tired muscles; Oriental Essence with ginger oil. The therapist we got were Na and Nok, they were attentive and adjusted the treatment pressure as needed because my legs needed a stronger level than my back for example.
After the treatment, we got a birthday cake surprise which we got to enjoy in the treatment room by the window.
We ended the visit with Coco sharing the spa’s merchandise (essential oil, body oil, lotion, and other facial products) which you can avail at 20% , a promotion they’re currently running. Thank you, Lea, Na, Nok, and Coco for the serene experience. 🤎
Written August 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear becapangan Thank you very much for your lovely comments. We are glad to know that you and your friends enjoyed the treatments at The Spa. Your positive post is a great testimony of our colleagues’ commitment to present our guests with an unforgettable experience, Coco, Lea, Na, Nok and Na are thrilled receiving your special recognition. We hope to welcome you back again soon, for more relaxing, rejuvenating and pampering spa treatments. Wishing you all the best Kara Chan Spa Manager
Written September 13, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Mine
Manila, Philippines1 contribution
Our Amazing Stay at The Spa at mandarin Oriental, Macau.
Jul 2021 • Couples
Our therapists Na and Ratsamee are very skilled. They are very professional in doing the treatment that made us almost forget our names. We had a wonderful treatment. The receptionist named Nemia is also very professional and presented the selection of treatments and oils carefully. She also gave us a clear explanation about the facilities. The room is well-designed and a birthday cake was presented after the treatment. We felt really welcome and special. It is highly recommended.
Written July 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Trek55942909189 Thank you for visiting us and The Spa at Mandarin Oriental, Macau. We are pleased to learn that you enjoyed our award-winning Spa and delighted to note that you enjoyed the facilities and treatments. To completely delight and satisfy our guests is always the mission for us while your comments will certainly be shared with the team, especially Na, Ratsamee and Nemia, as I am sure they will be pleased to receive such compliments. We look forward to welcoming you back again, for more pampering retreats at The Spa. Wishing you all the best. Kara Chan Spa Manager
Written September 13, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

SH F
3 contributions
Amazing
Jun 2021 • Family
I treat my mum and sister for spa treatment at
Mandarin Oriental Macau. The service was excellent, performed an outstanding treatment and the facilities in the spa also very good and comfortable!

All the staff are so welcoming and sweet, special thanks to Kara, Na, Ratsamee & Nok!

An incredible experience & I would recommend to anyone. We will be Back!
Written June 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear 641shf Thank you for visiting The Spa at Mandarin Oriental, Macau. We are delighted to note that you enjoyed your spa treatment as well as the relaxing environment. Your praise would certainly be passed to Kara, Na, Ratsamee and Nok, as we believe this will be a great motivator for them. We look forward to welcoming you, your friends and your family to The Spa for more enjoyable experiences with us. Best regards Kara Chan Spa Manager
Written September 13, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Joanna M
1 contribution
Relaxing
Jun 2021 • Solo
Very satisfied with MO quality. Thai Massage with Na was comfortable and relaxing, she knew my tired position, pressure point was . Also thanks to the spa staff Coco for friendly service.
Written June 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear X8179DAjoannam Thank you for taking the time to post a positive review for us on Tripadvisor following your visit to The Spa at Mandarin Oriental, Macau. I am delighted to learn that your experience was a pleasant one and I would certainly pass the message to Na and Coco as I am sure they will be pleased to hear from you. Thanks again for your keen support. We look forward to seeing you at The Spa again soon. Kind regards Kara Chan Spa Manager
Written September 13, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

traveller1013
17 contributions
Relax. Refresh. Stay
We have purchased the room package which including the spa treatment.

When enter to The Spa, one of the staff welcoming us with warm smile and escorts us to the spa treatment room. Before that, she was kind to explain the types of treatment and the product to us. There was Ratsamee and Lily who are provided the treatment and we are appreciated your professional care.

Although there was some issues happen during my stay. However DM - Lucas was done professionally to help and take note our feedback.

In addition we would like say thank you to receptionist Raymond assist for the check in, Concierge - Jerry pick us up from the terminal and farewell by DM - Alexandra.

Hope to visit again soon ~
Written June 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear ppe28 Thank you for taking the time to post a positive review for us on Tripadvisor following your visit to The Spa at Mandarin Oriental, Macau. I am delighted to learn that your experience was an amazing one. I would certainly pass the message to my team and I am sure they will be pleased to hear from you. We look forward to seeing you at The Spa again soon. Kind regards Kara Chan Spa Manager
Written September 13, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

CKLEONG
7 contributions
Superb Thai Massage
May 2021 • Solo
Never get disappointed with MO quality. Had a very therapeutic Thai Massage with Rasammy, very authentic, pressure point just good enough. Also thanks to the spa staff Coco for friendly service. Next time I shall book 2 hours instead of 1 hour only.

Written May 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear CKLEONG 21 Thank you for visiting The Spa at Mandarin Oriental, Macau. We are pleased to learn that you enjoyed our award-winning Spa and that our team managed to surpass your expectations by providing personalised services, which demonstrated our unique Mandarin Oriental DNA. We have shared your review with the team especially Ratsamee and Coco. It is indeed remarkable that you can remember their names and they are thrilled to know that they have made a difference to your spa experience. We look forward to welcoming you back again, for more pampering retreats at The Spa. All the best Kara Chan Spa Manager
Written September 13, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Cassie c
3 contributions
great
May 2021 • Friends
It’s a great experience spa experience to celebrate Mother’s Day this year. I booked the promotion and came with my mum. Thank you Josephine from the reception who gave us clear and detailed introduction about the essence oil. Ratsamee and Lily are both professional therapists from Thailand with knowledgeable techniques. Can’t wait to come back again soon!
Written May 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear cassiec698 Thank you for visiting us and The Spa at Mandarin Oriental, Macau on Mother's Day. We are pleased to learn that you enjoyed our award-winning Spa and delighted to note that you enjoyed the facilities and treatments. To completely delight and satisfy our guests is always the mission for us while your comments will certainly be shared with the team, especially Josephine, Ratsamee and Lily, as I am sure they will be pleased to receive such compliments. We look forward to welcoming you back again, for more pampering retreats at The Spa. Wishing you all the best. Kara Chan Spa Manager
Written September 13, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Jj B
Macau, China77 contributions
Destress
Apr 2021 • Family
We enjoyed the 60 minute treatment as part of the room promotion that we have booked. Nevertheless, they were very accommodating specially Na, Rat and Jo. They patiently suggested treatments which suits us best. The water facilities includes jacuzzi, steam room and a shower room with a twist of mists which you can enjoy 30 minutes before your treatment. It was truly a relaxing moment! Thank you once again.
Written April 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear jjb781 Thank you for visiting The Spa at Mandarin Oriental, Macau. It is wonderful to read your positive feedback and to know that you greatly enjoyed our award-winning Spa with a holistic experience. We look forward to welcoming you back, for more relaxing retreats. Yours sincerely The Spa
Written April 19, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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