The Spa at Mandarin Oriental, Macau

The Spa at Mandarin Oriental, Macau

The Spa at Mandarin Oriental, Macau
5
11:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 11:00 PM
Saturday
11:00 AM - 11:00 PM
Sunday
11:00 AM - 11:00 PM
Write a review
About
The Spa at Mandarin Oriental, Macau offers an escape from the ordinary to a healing sanctuary with soothing views over the sea. Following a professional consultation we prescribe therapy, either Traditional Chinese Medicine or our renowned holistic treatments; each is the path to equilibrium in your body, mind and spirit. Every guest relaxation begins in our heat and water oasis, dissolving stress and soothing aching muscles.
Suggest edits to improve what we show.
Improve this listing
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
See what other travelers are saying
  • Ted
    2 contributions
    With a ding of the resonating bell, blissful relaxation begins.
    My partner and I were blessed to book a session as the spa opened at 11AM, entering an oasis of calm and solitude as the first clientele of the day. We were sat down and offered a consultation of their services, allowing for customization between us. After making our decisions, we enjoyed the usage of a private room overlooking Nam Van Lake, with the calm flow of unhurried traffic over 'Old Bridge' in the foreground, and the soaring skyline of Hengqin and Macau Tower in the background, all whilst the shimmering silver-colored water of the lake blended the view together, relaxing the eyes. In the room, a steam shower and large jacuzzi were already prepared for our usage. Our wonderful welcomer suggested we take thirty minutes to enjoy the facilities, and so we sat in the steam shower for ten minutes, allowing our pores to open, and then enjoyed a soak in the jacuzzi, permissing the powerful bubble jets to prepare our tired bodies for our upcoming massages. Our massage therapists knocked on our doors, and were welcomed in by us. My partner and I laid face down, on separate massage tables that lay adjacent to one another, and were immediately welcomed with a warm towel on our bodies, from shoulder to feet. Our therapists applied essential oils onto their palms and offered the scent directly to us, instructing us to take deep, long breaths, to relax the mind. There was a gentle yet powerful ding from a bell, the soundwaves vibrating through the air of the room, and our massage began. For my partner and I, what followed was a 120 minute session of the best massages that we've ever experienced. I must confess that my shoulders are knotted like stones; it's quite difficult to loosen them up. My therapist is a master at their craft, applying powerful strokes with slow movement in order to break down the grip my tired shoulders hold on my life. Amazingly, not once during my session did I hear my therapist become out of breath, despite the amount of force that was necessary to relax me. (Actually I'm including this detail as a sincere compliment to my therapist's skills and masterful control). A second ring from a bell resonated through the room, signaling the end of our session. I felt like I melted into the massage table. After getting dressed in robes, we were offered tea and cake, a sweet ending to an absolutely relaxing morning. I highly recommend a look into booking time at the MO Spa, allowing yourselves to be pampered with the professional and skilled services of their therapists, melting into the massage table like us. I left with mind cleared, shoulders and body relaxed, ready to calmly continue my day. I look forward to visiting again. Special thanks to: Therapists: Annie & Nok Concierge: Yan & Nemia Manager: Kara
    Visited December 2022
    Traveled as a couple
    Written December 13, 2022
  • Mine
    Manila, Philippines2 contributions
    Our Amazing Stay at The Spa at mandarin Oriental, Macau.
    Our therapists Na and Ratsamee are very skilled. They are very professional in doing the treatment that made us almost forget our names. We had a wonderful treatment. The receptionist named Nemia is also very professional and presented the selection of treatments and oils carefully. She also gave us a clear explanation about the facilities. The room is well-designed and a birthday cake was presented after the treatment. We felt really welcome and special. It is highly recommended.
    Dear Trek55942909189 Thank you for visiting us and The Spa at Mandarin Oriental, Macau. We are pleased to learn that you enjoyed our award-winning Spa and delighted to note that you enjoyed the facilities and treatments. To completely delight and satisfy our guests is always the mission for us while your comments will certainly be shared with the team, especially Na, Ratsamee and Nemia, as I am sure they will be pleased to receive such compliments. We look forward to welcoming you back again, for more pampering retreats at The Spa. Wishing you all the best. Kara Chan Spa Manager
    Written September 13, 2021
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2021
    Traveled as a couple
    Written July 29, 2021
  • Raymond Yeung
    Macau, China20 contributions
    The beat spa experience in Macau
    The best spa experience in The Spa at Mandarin Oriental Macau! I chose the 90mins facial treatment and 30mins India head massage, my friend chose 90mins body massage and 30mins facial treatment. Great in-room amenities, relaxing environment and wonderful Macau Tower view. Really really really relax and enjoy! Thanks for Spa Manager Ms. Kara, therapists - Ms. Annie and Ms. Thanya.
    Written October 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

5.0
108 reviews
Excellent
104
Very good
4
Average
0
Poor
0
Terrible
0

Cat L
1 contribution
Jun 2023 • Friends
I'm a spa lover, and have been to many different ones while I travel; only Spa at Mandarin where I will keep revisit after the first time experience.
On Jun 20 afternoon, after a professional consultation on what treatments suitable for me with facial and body massage, I couldn't wait to enter to the enticing and cosy room, get changed and spent a little while in steam room, then moved to the jacuzzi tub. Seeing the sea view, smelling my favorite amoral oil, having a snap, enjoying a peaceful mind. That was such a perfect and precious moment!
To the appointment time for my therapy, once I lay on the massage bed, I would say that was one of the most comfortable one I have slept in my life. After the cordial service, all my tiredness was released. Many thanks to my masseur.
This was not the end yet, before checking the bill, Spa Manager Kara did a great job to introduce many good skin care products to me, I couldn't imagine that I could shop that many items in a spa, wonderful!
Thank you Kara and the team to provide me with such delightful time.
See you all again soon.
Written July 8, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

petra
Macau, China3 contributions
Nov 2021 • Solo
I did the Moroccan Spa Experience and it went so well. My therapist Nok performed the treatment in more than a 5-star manner. Will definitely recommend her to my friends.
Nemia introduced the treatment properly and the check in and out process were very smooth.
Written November 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jennifer
3 contributions
Mar 2021
An amazing time staying at spa in MO! I booked to celebrate my boyfriend’s birthday, and Josephine from the reception helped us free upgrade it so that we can use private tub and steam in the suite room, which was a surprise for us. I also highly recommend Na and Lily. Really professional therapists! I enjoyed talking with them, which recalled me memories travelling in Thailand. They also prepared a lovely birthday cake after the treatment with a hand-written card. Generally, a place with high standard service, friendly and warm staff. I will definitely come back again!
Written March 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear jxxxfer Thank you for visiting The Spa at Mandarin Oriental, Macau. We are pleased to learn that you enjoyed our award-winning Spa and delighted to note that you enjoyed the facilities and treatments. To completely delight and satisfy our guests is always the mission for us while your comments will certainly be shared with the team, especially Na and Lily, as I am sure they will be pleased to receive such compliments. We look forward to welcoming you back again, for more pampering retreats at The Spa. Wishing you all the best. Best regards The Spa
Written April 19, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

KW
6 contributions
Sep 2021 • Friends
I came to the Spa to celebrate my birthday. I was welcomed by Kara at the reception and explained the treatment and oil that I will be having. She made sure I will have the right treatment based on my body's needs. Afterwards, I was escorted by Nemia to the treatment room. It was very serene, with private steam and jacuzzi, perfect lighting plus the Macau Tower view. Ratsamee performed the treatment and it exceeded all the spa that I've been to here in Macau. Top class, in short. I expected the treatment to end with just a relaxing massage but they made it even special by giving me a birthday cake and a card. The feeling was so warm. Coco waited for me at the reception and lead me to the lift with a bright smile. MO Spa is the best place to celebrate special occasions.
Written September 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Kw3333 Thank you for taking the time to post a positive review for us on Tripadvisor following your visit to The Spa at Mandarin Oriental, Macau. I am delighted to learn that your experience was a pleasant one and I would certainly pass the message to Ratsamee, Coco and Nemia as I am sure they will be pleased to hear from you. Thanks again for your kind support. We look forward to seeing you at The Spa again soon. Kind regards Kara Chan Spa Manager
Written September 19, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Beca P
Macau, China15 contributions
Aug 2021 • Couples
We were greeted promptly upon our arrival by Lea, she already knew who we were when we said our booking was at 4PM. We were served tea, proceeded to registration and filled in our concerns/focus for the treatment. We also appreciated the recommendation for our tired muscles; Oriental Essence with ginger oil. The therapist we got were Na and Nok, they were attentive and adjusted the treatment pressure as needed because my legs needed a stronger level than my back for example.
After the treatment, we got a birthday cake surprise which we got to enjoy in the treatment room by the window.
We ended the visit with Coco sharing the spa’s merchandise (essential oil, body oil, lotion, and other facial products) which you can avail at 20% , a promotion they’re currently running. Thank you, Lea, Na, Nok, and Coco for the serene experience. 🤎
Written August 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear becapangan Thank you very much for your lovely comments. We are glad to know that you and your friends enjoyed the treatments at The Spa. Your positive post is a great testimony of our colleagues’ commitment to present our guests with an unforgettable experience, Coco, Lea, Na, Nok and Na are thrilled receiving your special recognition. We hope to welcome you back again soon, for more relaxing, rejuvenating and pampering spa treatments. Wishing you all the best Kara Chan Spa Manager
Written September 13, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

miclei23
Macau, China46 contributions
Sep 2022 • Friends
Spa center aesthetically gorgeous, massage room attractive and warm, well trained and professional staff, they are not talking to each other all the time like at other places. Lavender round ball so cute and comfortable, my friend chose the another body massage and she was full of praise as well. What I really appreciated was that our masseuse was thorough and detailed ~ did the exact same steps for both sides, nice teas before and after the massage. 90 minutes treatment passed too fast. Thanks for the wonderful treatment!
Written September 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

kin hou C
1 contribution
Oct 2021
First of all, I want to say this is the greatest spa experience I ever have. All staff there are very friendly and explain every their facilities in the room very detail. The view from the room is very good which I can see the sai van bridge and hengqian. The massage is great and I highly recommend the therapist - Lea to everyone. Thanks all arrangements from Kara and I have a lovely pre birthday celebration at MO Spa
Written October 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jj B
Macau, China77 contributions
Apr 2021 • Family
We enjoyed the 60 minute treatment as part of the room promotion that we have booked. Nevertheless, they were very accommodating specially Na, Rat and Jo. They patiently suggested treatments which suits us best. The water facilities includes jacuzzi, steam room and a shower room with a twist of mists which you can enjoy 30 minutes before your treatment. It was truly a relaxing moment! Thank you once again.
Written April 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear jjb781 Thank you for visiting The Spa at Mandarin Oriental, Macau. It is wonderful to read your positive feedback and to know that you greatly enjoyed our award-winning Spa with a holistic experience. We look forward to welcoming you back, for more relaxing retreats. Yours sincerely The Spa
Written April 19, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

b y
9 contributions
Apr 2021 • Couples
We have a double deep muscle relaxation massage today by Na and Lilly - both are marvellous and of great skills.
Service level was superb as expected - they had a record of my last visit and assigned Na to me again which was a pleasant surprise to see a familiar face. Center manager Kara was also helpful and welcoming. Thanks again! Frankie
Written April 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear 441by Many thanks for sharing your recent experience with the TripAdvisor community. We were absolutely delighted to learn that you enjoyed your spa treatment. Na, Lilly and Kara will be thrilled to receive your words of praise, thank you for highlighting them. We look forward to welcoming you back. Best regards The Spa
Written April 19, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

CKLEONG
7 contributions
May 2021 • Solo
Never get disappointed with MO quality. Had a very therapeutic Thai Massage with Rasammy, very authentic, pressure point just good enough. Also thanks to the spa staff Coco for friendly service. Next time I shall book 2 hours instead of 1 hour only.

Written May 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear CKLEONG 21 Thank you for visiting The Spa at Mandarin Oriental, Macau. We are pleased to learn that you enjoyed our award-winning Spa and that our team managed to surpass your expectations by providing personalised services, which demonstrated our unique Mandarin Oriental DNA. We have shared your review with the team especially Ratsamee and Coco. It is indeed remarkable that you can remember their names and they are thrilled to know that they have made a difference to your spa experience. We look forward to welcoming you back again, for more pampering retreats at The Spa. All the best Kara Chan Spa Manager
Written September 13, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Showing results 1-10 of 77
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

The Spa at Mandarin Oriental, Macau - All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about The Spa at Mandarin Oriental, Macau

The Spa at Mandarin Oriental, Macau is open:
  • Sun - Sat 11:00 AM - 11:00 PM

Hotels near The Spa at Mandarin Oriental, Macau: View all hotels near The Spa at Mandarin Oriental, Macau on Tripadvisor


The Spa at Mandarin Oriental, Macau Information

Excellent Reviews

104

Very Good Reviews

4

The Spa at Mandarin Oriental, Macau Photos

114