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Ceramiche Fanny

Piazza Dei Consoli 11/28, 06053, Deruta, Italy
+39 0972 4116
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Review Highlights
Do NOT get anything custom or shipped

I too wish I had seen these reviews. I had ordered a plate and platter for a friends wedding... read more

Reviewed January 2, 2014
Patti3rdHand
,
Portland, Oregon
Very Good service and quality

We visited the Fanny Deruta shop in October and ordered 8 plates, a biscotti jar and a large... read more

Reviewed December 20, 2013
jaderubin
,
Hilton Head, South Carolina
Read all 24 reviews
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Overview
  • Excellent33%
  • Very good12%
  • Average0%
  • Poor4%
  • Terrible50%
Feb 23, 2017
“Do not buy here.”
Aug 31, 2016
“Shipping is a problem”
LOCATION
Piazza Dei Consoli 11/28, 06053, Deruta, Italy
CONTACT
Website
+39 0972 4116
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Reviews (24)
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11 - 20 of 24 reviews

Reviewed January 2, 2014

I too wish I had seen these reviews. I had ordered a plate and platter for a friends wedding present in May of 2013. The wedding was in August. Still no plate or platter as of 1/2014 You see all the Trip Advisor awards stuck...More

Thank Patti3rdHand
Reviewed December 20, 2013

We visited the Fanny Deruta shop in October and ordered 8 plates, a biscotti jar and a large platter. We received them yesterday in perfect condition and were very pleased with the service and quality of the product. I would recommend Fanny Deruta but you...More

1  Thank jaderubin
Reviewed November 28, 2013

Do not do business with these people. I wish I had read these reviews first. I purchased five beautiful tiles delivery included for $450. they were to have been delivered within six weeks. It was four months later with numerous emails and phone calls and...More

1  Thank FionaWill
Reviewed June 27, 2012

I ordered an item that was "IN STOCK". As of 9/22/11 I have still not received my purchase and the current status is "Estimated Delivery Date 10/02/11". I've been hanging on 'HOLD' on the phone for over 20 mins. I will never purchase from him...More

3  Thank Samantha P
Reviewed April 25, 2012

We visited Deruta in August 2010. We loved the dishes at Fanny and decided to order them. Luca said they would all be hand made especially for us and our family name would be on the back. He said we would have them by October....More

1  Thank hammrt
Reviewed April 14, 2012

Beware of making purchases at Fanny of Deruta. I was promised arrival of my order of ceramic tableware by the end of November at a shipping cost of approximately 100 Euro when I placed my order in the store on Oct 4. When my order...More

3  Thank lovedessert
Reviewed October 29, 2011

I have to agree with other reviewer who expressed same opinion. Unfortunately I did not read his review until I returned from Italy. Luca, who says he is the store owner and also has a factory , if not a cheat, is certainly the worst...More

5  Thank dmahler
Reviewed June 6, 2011

I guess the old reviews are correct. Luca may have improved (see 2009 review) due to the poor reviews, however, my experience has ben awful. First, Luca promised a high quality product in 2 months delivery. My plates were not ready until April (over 3...More

4  Thank LaBelleNaples
Reviewed December 27, 2010

We visited Ceramiche Fanny Deruta in late October, 2010 and placed an order for four platters with family names on the back. We were pleased to have such a large choice of designs, housed in two showrooms. Luca was very helpful and said that any...More

3  Thank BeaufortBelle
Reviewed January 21, 2010

CERAMICHE FANNY of Deruta has been the subject of many unflattering comments on this site, and others, most of which were posted several years ago and before. I have no personal knowledge of what has happened in the past but I can report the experience...More

4  Thank lrosey
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Questions & AnswersAsk a question
Claire S
Good afternoon! May I have Luca's email address. I ordered a number of peices and no one has contacted me regarding shipping. Thanks, Claire Sheridan
August 9, 2016|
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Duende111
Good day, I saw your post on line and I am trying to reach LE CERAMICHE DI LUCA DERUTA. There is no working phone number and we have purchased a large number of items that after 8 weeks have not arrived. We have called her and get a message that the phone is no longer in service. Could you please send a phone number to me so that I could call her Thank you Bernard Simieritsch
October 30, 2015|
Answer
Response from FKF5245 | Reviewed this property |
Hi Bernard, I only emailed with Luca, but the business card from him lists three numbers: Deruta: 0759724116 Spello: 0742301742 Cell: 3358210135 Hope this helps!
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