Tenerife-Direct
Tenerife-Direct
3.5
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

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3.5
3.5 of 5 bubbles267 reviews
Excellent
105
Very good
68
Average
42
Poor
23
Terrible
29

Kristín K
Reykjavik, Iceland62 contributions
3.0 of 5 bubbles
Oct 2014 • Family
We booked a 3 hour tour. We were picked up at the hotel right on time. The boat was a bit crowded, I would have liked fewer people on board. We saw a lot of whales and dolphins, that was a dream come true for me. We had lunch on board and that was by far the worst food I had in Tenerife! Absolutely horrible.
The trip back to the hotel was very, very disorganised. The buses were not there when we got off the boat and we had to wait a while in the scorching sun. When the buses came no one properly organized who was supposed to take what bus. We were the only ones going to our hotel and we had to ask one of the drivers to take us there.
I have had so much better sailing trips than this, can not recommend.
Written November 24, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

annkatecol
Kent, UK19 contributions
3.0 of 5 bubbles
Aug 2016 • Family
I feel this trip is given a misleading title. True, the 4 and a half hour trip gave us opportunities to see dolphins, orcas and flying fish, which was really great. BUT the boat is not a glass-bottomed boat as one may expect it. There are 2 viewing areas each with small sloping windows on the lowest deck, but as the boat is so churny and makes one feel really sea-sick, not many people are brave enough to venture down there and if you do, beware children who understandably throw up as soon as they do. The boat is really crowded with the upper deck seats taken really early on seemingly by those who do not have to catch the tourist buses. These seats are then guarded by their occupants with a dedication that can only be described as extremely scary - heaven help you if you go on the upper deck and venture too close! The only remaining seating is on the covered middle deck which gives only limited views. We were lucky as we managed to find spaces to stand on the lower deck at the front in the open part, but here you can only either stand or sit if you are lucky on the bulkheads. We avoided the food as it looked really greasy and my daughter was already feeling seasick, as were many people on the boat. The 4 and a half hour trip gets you to Los Gigantos and Masca Bay which is super, but the time seems very long for those who are struggling with seasickness, and seemed to be really unsuitable for the young children on board.
Having talked to others who went on the Freebird catamarans, these seem like the better bet and are cheaper.
Written September 2, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mandy G
Swansea County, UK3 contributions
4.0 of 5 bubbles
Jul 2014 • Family
My husband and I and our teenage daughter and 12 year old son went for the 2 hour boat trip. It was busy, although we arrived early and meant that we had good seats near the front and on top deck. On the way out some people did start to feel ill so if you are prone to seasickness then a travel pill is recommended.Iit was great seeing the whales etc in a natural environment and we saw several of these along with dolphins and their babies diving in and out the water. The glass bottom is really glass sides although this is right down in the hull and means really you have to get down on the floor to get a good view. We saw a quite large whale swimming slowly by which was great! although shortly after being down the bottom of the boat my daughter started to feel sea sick. We only did a 2 hour trip which I felt was definitely enough to see the dolphins and whales and a bit of the coast. I wouldn't fancy doing a longer trip as I fear getting sea sick myself as I am usually prone to motion sickness. I thoroughly enjoyed and thought it was worth the money but would recommend that 2 hours is more than enough.
Written July 31, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

The Joneses
Liverpool, UK48 contributions
5.0 of 5 bubbles
Jan 2023 • Couples
Loved every minute of this fabulous trip. The Boat’s Host / Guide spoke fluently in lots of languages as he Welcomed Us All on Board then talked us thru the rules & regs in a light hearted very amusing way - Impressive!! Not long into our 2 Hour trip a Single Bottle Nose Dolphin was spotted closely followed by a huge Pod of Dolphins who appeared to trust the boat as they happily swam towards it and alongside us as they played in the Ocean, everyone watched in stunned silence while taking videos & pics, the boat didn’t chase or harass the Dolphins in any way instead it stopped once the Dolphins were seen. Please Anyone who wants to see Dolphins up close choose to see them this way, in the WILD, happy, respected and not in the nearby depressing awful Dolphinarium. As we quietly drifted away from the Dolphins we soon encountered several Pilot Whales who also swam trustingly twds our Boat.
A fantastic experience with a boat company who shown and spread awareness of respecting our Oceans and its wildlife - I Highly Recommend Royal Delfin and look fwd to another trip on our next visit, our 2 hours were well spent in so many ways !
Written January 30, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

adventure_man10
Silsden, UK66 contributions
5.0 of 5 bubbles
Jan 2024 • Couples
We had a buggy tour with Buggy Paradise in costa adeje tenerife, we were nit dissapointed Rick and Jimmy were our guides and they did a splendid job too. They took up the coast off roading and around a couple of small villages and then a stop for refreshments, for around 20 mins. Then of we went again round playa parisio and onto la caleta a small fishing village, then sone more off roading and onto las americas and porto colon, from there it was back towards the starting point seeing more places on way. It was a very enjoyable 3hr trip and would reccommend anyone who would like it to do it. Keith
Written January 21, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sarah M
Coventry, UK5 contributions
1.0 of 5 bubbles
Jul 2014 • Family
We recently came back from a week in Tenerife and were keen to do a dolphin/whale trip. We booked this through an independent company who were based in the hotel we stayed at (Gran Costa Adeje). The price was 53 euros for the 4.5 hour trip (which we were advised to do if you wanted to improve your chances of seeing the dolphins and whales). We were picked up from the hotel at 9am and were the last people to be picked up so the bus was full and ended sitting upstairs at the back. This meant we were the last ones off the bus and by the time we got there at 9.30am the boat was almost full from another bus load who got there earlier. Some of our bus load were lucky enough to get upstairs but being one of the last ones on the boat, we were stuck downstairs. When this was booked, there was no mention of not being guaranteed to get upstairs. We were advised that people would move however the likelihood is that people will leave bags on their seats and move around! This boat is definitely overbooked and of course everyone wants to sit upstairs to see the scenery and dolphins and whales. We therefore decided to get off the boat and got a refund. Staff were not that helpful and ended up walking from Puerto Colon to Fanabe to get a taxi back to the hotel.

The next day we were meeting up with family members in Los Gigantes (40 mins/1 hour away from Adeje), where there are a few boat trips from. We got the boat called Flipper Uno Top Class boat tour (the boat is smaller, holds 40/50 people and you are at a better level to see the dolphins and there is cover if you want shade) This is definitely much better value at 15 euros for a 2 hour trip and the staff on the boat are very pleasant and friendly. They really cared that everyone on the boat saw the whales and dolphins and were very knowledgeable. We saw a fair few dolphins and a couple of whales. Snacks and drinks were provided and it stops off briefly if you want to swim. I definitely recommend travelling to Los Gigantes to do the boat trip. It takes 1 hour on the bus from Adeje. The scenery there is stunning with the highest cliffs in Europe.

Please bear in mind that the only reason why they say you have more chance of seeing the whales/dolphins on the 4.5 hour trip is because the dolphins are in the area of Los Gigantes. It is definitely more worthwhile to get yourself up to Los Gigantes (4.20 euros on bus single and I think it was 7.50ish return) and pay 15 euros rather than paying 53 euros on an overcrowded boat. I am definitely very happy we got off The Royal Delphin and did it the other way. Lovely harbour in Los Gigantes too.
Written July 17, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mr James
Small Dole, UK18 contributions
1.0 of 5 bubbles
Jul 2016 • Family
The one star is for the fact we saw a few Dolphins and Pilot Whales. But from what I understand you would be very unlucky not to see them as they are resident to the island. I highly recommend you seek out another company.

Where to start? As soon as we were herded off the bus we were made to stand in the blistering heat for 25 mins with young children, whilst they took photos of everyone before they were allowed on the boat, to maximise their profits on what was already a very expensive boat ride. When we told the lady that we didn't want photos because we wanted to get the children out of the sun, she was rude and ridiculed us.

The food they serve up is terrible and is worse than school dinners in the UK during the 80s.

I have never seen so many people physically being sick on a boat trip before. It must be a combination of the condition of the boat itself, the awful food and the terrible fumes, alongside motion sickness. My 12 yr old son was sick, and he has been on multiple boat trips since he was an infant, without experiencing sickness before.

They are trying to sell you photos, videos, merchandise the whole time. It feels so commercial it takes the fun of the experience away.

Overall by far the worst boat trip I have ever been on, and I have been on many. I HIGHLY recommend you chose another provider, preferably with fewer people onboard and a much more personal experience. Unless you enjoy being herded like cattle?
Written July 2, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Oter1
London, UK8 contributions
1.0 of 5 bubbles
It doesn't matter how the boat trip is- when you buy the tickets, nobody tells you that the boat is ON THE OTHER SIDE OF THE ISLAND! Two and a half hour - each way - from Puerto de la Cruz!
Awful - and I feel fooled. Of cause, if the destination was well informed about, no sane persons in the nothern part of tenerife would join, and thereby make it hard to (over)fill the boat.
This is nothing but a fraud.
Written April 1, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Wacht
Damme, Belgium81 contributions
1.0 of 5 bubbles
For me this was a tourist trap. Lots of people on a small boat whom all became seasick after we left the harbour. Although the staff is trying to do their best, when 50 people are vomiting its difficult to keep up. Once we were in the whale/dolphin area the fun could begin you'd think... 'We have dolphins on the left!' Everybody on the boat to the left... 'We have whales on the right!' Everybody to the right... And so this went on and on... Food is included in the price but on a boat that smells like vomit you dont have much of an apetite... After 'spotting' whales and dolphins the boat goes to Los Gigantes where you have a view over gigantic rock... Nice but not nessecary.
Written June 29, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ian947
Livingston, UK79 contributions
2.0 of 5 bubbles
Jul 2016 • Family
We were thoroughly looking forward to this trip as a family at our hotel had been on a 4 and a half hour trip on the same boat the day before and had a great time. What they didn't tell us was that the sea was flat calm!
When we turned up the next day, we should have known there were going to be problems as the Catamaran was bucking up and down moored in the harbour!
By the time we got out the harbour the first people had already been sick and over the next hour approx. 10-15 people had used the sick bags.
Believe it or not this was not the worst as the catamaran then stopped when we found some dolphins and then all hell broke loose. Our family were 4 for 4 in the sickness league but the crew were running about so fast cleaning up sick and disposing of sick bags that they could have done no more to help!
We then moved to a quieter bay where the idea was to have a swim off the back of the boat and a lunch but we were all faced with the comical site of half the boat swimming and eating and the other half projectile vomiting. Sitting here now it is hilarious to think about it but at the time if we could have got off the boat and swum to shore we would have!
Seriously though, the crew were great dealing with a difficult situation, the boat itself was professionally run and the swimming and superb food looked amazing.
The big question for me is at what stage do the crew say that we should not go out on the trip. The people I spoke to didn't even consider asking for a refund. They just wanted to get off the boat!
On a nice calm day this would have been an amazing trip and ultimately, the crew cannot do anything about the weather and have to run a business but I do believe that there should be more information on the sea state available as we are getting on the boat so that individuals can make a decision as to whether to continue with the trip. A number of people said if they had known then they would have not got on the boat.
So did I see any Dolphins? Well yes I must have because when I got home there was a photograph of a Dolphins tail protruding from the water..........
When you go on this trip, please ask about the Sea State before boarding.
Written July 22, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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