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Gombe Safari
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Frank V wrote a review Jan 2021
Karridale, Australia9 contributions
Go there! You will never forget your trekking with the Chimpanzees. (And you feel your legs :-)) An oases , visiting the lungs of mother earth.
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Date of experience: January 2021
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Valentino O wrote a review Sep 2020
Dar es Salaam, Tanzania1 contribution
Gombe is great.you may choose valentino from zanzibar he id a grat guide for all safary and trecking
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Date of experience: November 2019
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hadija m wrote a review Aug 2020
2 contributions
I and my husband planed a trip to Western Tanzania. Our trip to visit the chimps in Mahale was a last minute arrangement and Joshua and his team made it possible with the minimum of fuss and a maximum of efficiency. Everything worked like clockwork from the moment we were met off the plane to the moment we were dropped off at the airport after an unforgettable visit to Mahale. This was a trip we will never forget.
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Date of experience: August 2020
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MammaM wrote a review Jul 2020
107 contributions52 helpful votes
From the beginning our bookings were chaotic, with mistakes in our itinerary and on the air ticket. When we arrived, only one car came for six people owing to an apparent breakdown, but instead of calling a second taxi we had to wait an hour for two journeys, delaying our tour. At the send off we were surprised to hear we were travelling to Gombe Park with a chef. Joshua has failed to inform us that we would be cooked for. We arrived at the park at 12pm. This means that according to park rules we would have 48 hours, yet our itinerary stated that we would leave at 14:00 two days later. Again, an administrative error. Our first lunch was appalling. Packet soup with lumps, and a few bags of bread thrown on the table. Throughout our stay we tried to ask the chef to cook Tanzanian food well but he just was a terrible chef, over-grilling the chicken/fish so it was dry and almost inedible, over-salting the vegetables and eggs so they were almost inedible, and serving us chapati for breakfast without eggs, pasta with chilli sauce, cold food, and other weird combinations. We paid for medium-standard accommodation and food and had paid a total of $6,000 for this three night trip so we feel this was unacceptable and very poor. Gombe is amazing and our national park guide was excellent. But we don’t advise you use this company.
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Date of experience: July 2020
3 Helpful votes
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Response from Gombe S, Owner at Gombe Safari
Responded Aug 20, 2020
Dear customers, I would like to take this opportunity to thank you very much for writing a very important review that will help us a lot in our tourism service delivery activities and in our future business. Secondly, I apologize a lot to our staff for neglecting and providing you with a poor service that is inappropriate and unacceptable. In fact, we Gombe safari leaders are very saddened. It is also true that we agree with you that there are other administrative mistakes made by the leadership but for now, we have taken important steps and we have corrected ourselves. We believe it will never happen again as the administration has done the following. 1. As supervisors, we held a meeting and decided to suspend and terminate the cook and the two drivers for failing to provide proper and timely service to customers. 2. Management, we have changed the procedures for receiving and serving guests from the beginning when we receive them until the end of their journey. So from now, before client books with us(especially last-minute bookings) apart from having a safari itinerary he or she will need to clearly state what services he or she will need to be provided with. We have prepared a booking confirmation voucher which will be given/send to each guest so that before starting the journey he/she will provide a copy which will be the same as the copy that the tour guide will have and at the end of the trip the client will sign it. Last but not least, we would like to continue to offer our cooperation to our guests and we promise Gombe Safari to provide better and better services to our valued customers. Stay safe.
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Babachimbu wrote a review Oct 2019
1 contribution2 helpful votes
Excellent experience going on safari in Gombe using Gombe safari's company and tour. Trip start in Kigoma town where got on boat in gorgeous lake Tanganyika, and headed to Gombe to start ChIpanzee tracking the whole experience was awesome and worth every pen. The owner of the company Nahum Joshua also made the trip fun and exciting.
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Date of experience: November 2018
1 Helpful vote
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