Sky Casino
Sky Casino
3.5
About
SkyCasino is Genting Highlands’ largest casino, featuring one of Asia’s largest selections of games over two stories. Try your luck at the slot machines, electronic Blackjack tables, and other games, under the spectacular LED screen ceiling. The casino is free to enter, but non-locals are required to show their original passport and a Genting Rewards card is needed to play to cash in or out credits.
You can visit the casino on a day tour to Genting Highlands from Kuala Lumpur, which typically includes a ride on the Skyway Cable Car and a visit to Genting SkyWorlds Theme Park. – Tripadvisor
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
3.5
153 reviews
Excellent
31
Very good
64
Average
27
Poor
11
Terrible
20
Reuben S
Auckland, New Zealand146 contributions
Mar 2023 • Solo
Read the reviews before I visited so didn’t actually expect to be able to go to casino as I wasn’t going to wait hours to get a card - BUT that turned out to not be the case at all, maybe the process has changed since the reviews but here’s what I had to do:
Go to a machine (no queue), use passport and put in personal details etc, let machine take a photo of me, then machine gives me a card.
Then went into casino, didn’t play any table games. Played Roulette Machine by putting card in, then cash. Winnings went onto card (had a good couple of hours and left with 10 times the cash I started with ;) ) Took the card to a cash out machine in the casino and withdrew the cash I won.
It’s a fairly big casino, nothing too special about it. Just thought I’d review so others could see the process to get in. You can’t take big bags in, but there are lockers available. I took a small bag in no problem. Also I saw something about a TEMPORARY card for visitors when I was leaving, so possibly this would be an even easier process.
Go to a machine (no queue), use passport and put in personal details etc, let machine take a photo of me, then machine gives me a card.
Then went into casino, didn’t play any table games. Played Roulette Machine by putting card in, then cash. Winnings went onto card (had a good couple of hours and left with 10 times the cash I started with ;) ) Took the card to a cash out machine in the casino and withdrew the cash I won.
It’s a fairly big casino, nothing too special about it. Just thought I’d review so others could see the process to get in. You can’t take big bags in, but there are lockers available. I took a small bag in no problem. Also I saw something about a TEMPORARY card for visitors when I was leaving, so possibly this would be an even easier process.
Written March 22, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DANIEL R
Riau Province, Indonesia14 contributions
Mar 2023
playing and wasting time while seeing around the casion was the best experienced . we didnt come to play. we come just to learn.
Written March 16, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nico Y Bellic
Perth, Australia1 contribution
Mar 2023
Their security was stricter than an airport, was questioning like I was criminal.
LET ME SEE YOUR ID! WHAT'S IN THE BAG?! LET ME SEE WHAT'S INSIDE! Still got denied entering the Casino. Well sorry bro I didn't want to go in that badly anyways, I'm personally is against gambling.
LET ME SEE YOUR ID! WHAT'S IN THE BAG?! LET ME SEE WHAT'S INSIDE! Still got denied entering the Casino. Well sorry bro I didn't want to go in that badly anyways, I'm personally is against gambling.
Written March 13, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jason
Petaling Jaya, Malaysia2 contributions
Nov 2022 • Couples
While the world has advanced into a digital era, the flashy and glamorous Genting is still left behind with membership program that FULLY relies on physical card.
It’s hilarious when you are a member with their app, yet they still denied your access if you didn’t bring physical card.
Moreover, you CANNOT collect Genting Points with app. I mean, why waste money develop an app if it doesn’t digitize anything??
Also compulsory physical card for casino entry is just plain stupid.
How I miss when the father Lim Goh Tong management time.
Sadly the incompetent son cannot carry the legacy well with policies that don’t make sense.
Their business is shrinking as we speak, evidently from the failure of the newly launched theme park ( don’t waste money , it’s practically empty) , and bankruptcy of their cruises.
In addition to their family quarrel for inheritance, looks like this giant is crumbling down. If they continue like this
It’s hilarious when you are a member with their app, yet they still denied your access if you didn’t bring physical card.
Moreover, you CANNOT collect Genting Points with app. I mean, why waste money develop an app if it doesn’t digitize anything??
Also compulsory physical card for casino entry is just plain stupid.
How I miss when the father Lim Goh Tong management time.
Sadly the incompetent son cannot carry the legacy well with policies that don’t make sense.
Their business is shrinking as we speak, evidently from the failure of the newly launched theme park ( don’t waste money , it’s practically empty) , and bankruptcy of their cruises.
In addition to their family quarrel for inheritance, looks like this giant is crumbling down. If they continue like this
Written November 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anupam S
Bengaluru, India17 contributions
Oct 2022 • Solo
No access without membership card. Takes hours to get an appointment. I wasted my trip to genting on this ridiculous pace. They could’ve allowed foreigners a quick passage like Singapore does but not these guys
Written October 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tan Jun Wei
Singapore, Singapore322 contributions
Sep 2022
was told you need to wait in queue to renew the Genting rewards card . and the queue is amazingly long and slow.
meaning you need to wait at least 2 hours to get a physical card.
meaning you need to wait at least 2 hours to get a physical card.
Written September 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shelby789
Singapore, Singapore220 contributions
Backwards management and logistics for a flashy looking casino - long queues, don’t waste your time.
Aug 2022 • Couples
Everyone needs a Genting Rewards card to play to cash in / out credits from the machines.
That means you will need to be stuck in queue lasting hours because their staff are so slow, they process 1 person at a time and it takes 3-5 min per person to create a card / take pic etc.
The casino is completely revamped with bright lights, no free drinks, no smoking inside.
Mostly automated with lesser staff.
Waste of time just to play and queue for the card.
That means you will need to be stuck in queue lasting hours because their staff are so slow, they process 1 person at a time and it takes 3-5 min per person to create a card / take pic etc.
The casino is completely revamped with bright lights, no free drinks, no smoking inside.
Mostly automated with lesser staff.
Waste of time just to play and queue for the card.
Written August 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Markus V
1 contribution
Aug 2022 • Couples
If you like queues, you'll love the casino. We had read the rules for the casino online beforehand and at the door before entering. Went in and found a machine, only after inserting money did one staff member tell us we will need a physical card to actually get any winnings out. Luckily we were two so we could leave one to watch the machine while one goes to register for the card.
The card registration desk is luckily not hard to find, however out of 10 desks only 2 were in use and the queue has by now, at the time of writing, taken a bit over 2 hours and the queue is not moving. If you wish to go to casino it will take less time to take bus from KL to Singapore and play there.
Also while waiting at the machine, a staff member came and simply ran two games on our money before leaving. Simply saying 'sorry sorry' while walking away.
The card registration desk is luckily not hard to find, however out of 10 desks only 2 were in use and the queue has by now, at the time of writing, taken a bit over 2 hours and the queue is not moving. If you wish to go to casino it will take less time to take bus from KL to Singapore and play there.
Also while waiting at the machine, a staff member came and simply ran two games on our money before leaving. Simply saying 'sorry sorry' while walking away.
Written August 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CK
Kuala Lumpur, Malaysia1 contribution
Jul 2022 • Couples
Not sure the reason why GH subjected patron to the casino to apply a membership card physically or one will be denied entry. A very silly idea whoever came out with this. Maybe that's one way of controlling the crowd inside...🤷♂️🤷♂️🤷♂️🤷♂️🤷♂️🤷♂️
Written July 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sean L
2 contributions
Jul 2022 • Friends
I had to wait in line for 2 hours, to register for entry to the club. They require a physical copy of your passport but you only find that out when you get to the desk after the queue. Also you will be stopped and asked for your passport if you are non local looking for your passport.
Written July 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jagadhesan m
Thiruvannamalai, India
Is poker available??if so wats the time and number of people available frequently??because I don’t want to wait till others join
Kampoh
6 contributions
Yes, there are poker tables- Texas Hold, Stud poker. But tonight the tables are not full. Sunday night
mir t
24 contributions
Hi, can I cash the checks in the casino? If I bring checks rather then credit/debit card?
timeinthesun63
Pacific Pines, Australia419 contributions
Not sure. But I would think that the answer would be no.
Abhinav D
Jaipur, India9 contributions
Is there any baby room where we can leave baby ?
Hikmat_Shah
Sydney, Australia51 contributions
As far as my understanding is concerned there happens to be no such facility.
agrawalsandy
Balangir, India
can we cash out our winning amount as i see in some review that winning amount will be transfer to card which take time
amir safarpour
Shiraz, Iran71 contributions
Hi !
When you win , they give you equal chips .( each color has a specific amount which has shown on them ) .
You can simply take these chips to one of the corners which cashiers are located and change them to money at a second!
Sky Casino (Genting Highlands) - All You Need to Know BEFORE You Go
Frequently Asked Questions about Sky Casino
- We recommend booking Sky Casino tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 6 Sky Casino tours on Tripadvisor
- According to Tripadvisor travelers, these are the best ways to experience Sky Casino:
- Genting Highlands Day Tour: An Exciting and Fun-Filled Experience (From $38.00)
- Genting Highlands Day Tour (From $38.00)
- Breezy Genting Highland Day Tour from Kuala Lumpur (From $40.00)
- Genting Highlands Fun Day Trip from Kuala Lumpur (From $38.00)
- Explore Genting Highlands with Theme Park Day Tour (From $39.00)
- Hotels near Sky Casino:
- (0.11 mi) Crockfords Resorts World Genting
- (0.11 mi) First World Hotel
- (0.24 mi) Genting SkyWorlds Hotel
- (0.27 mi) Genting Grand, Resorts World Genting
- (0.26 mi) Resorts World Genting - Resort Hotel
- Restaurants near Sky Casino:
- (0.02 mi) Din Tai Fung at SkyAvenue Genting
- (0.04 mi) Babajia
- (0.04 mi) Dc Comic Super Heroes
- (0.12 mi) Nicsmann 1940s Genting Highland
- (0.07 mi) MarryBrown