Sky Casino
Sky Casino
3.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
SkyCasino is Genting Highlands’ largest casino, featuring one of Asia’s largest selections of games over two stories. Try your luck at the slot machines, electronic Blackjack tables, and other games, under the spectacular LED screen ceiling. The casino is free to enter, but non-locals are required to show their original passport and a Genting Rewards card is needed to play to cash in or out credits. You can visit the casino on a day tour to Genting Highlands from Kuala Lumpur, which typically includes a ride on the Skyway Cable Car and a visit to Genting SkyWorlds Theme Park. – Tripadvisor
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
3.5
161 reviews
Excellent
33
Very good
64
Average
28
Poor
13
Terrible
23
Debbie M
Melbourne, Australia48 contributions
Jun 2019 • Solo
Took a cab from KL City. $100 ($35 aus). Checked out the mall then on to the casino. Now I know when I travel.... take your passport with me. Did the same in Vegas. Don't blame the country for your stupidity. Signed up... took for ever an hour, but I had no where to be then I was set to go. Security were friendly most of the people didnt speak english but why should they. I found hand gestures and smiles helped. Yes its smokey. My experience was awesome. Being by myself I'd make friends with the person next to me who would.mind my chair when I went to the toilets. Id bring us drinks back.
Food at the restaurants were great. I love asain food. It was a Saturday night so very crowded. I took $300 Australian which was $850 their money and it lasted 12hrs. Ended up being upgraded to a gold card.
I will be Staying for 4 nights free in February. Can't wait. Love it.
Food at the restaurants were great. I love asain food. It was a Saturday night so very crowded. I took $300 Australian which was $850 their money and it lasted 12hrs. Ended up being upgraded to a gold card.
I will be Staying for 4 nights free in February. Can't wait. Love it.
Written January 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shelby789
Singapore, Singapore327 contributions
Backwards management and logistics for a flashy looking casino - long queues, don’t waste your time.
Aug 2022 • Couples
Everyone needs a Genting Rewards card to play to cash in / out credits from the machines.
That means you will need to be stuck in queue lasting hours because their staff are so slow, they process 1 person at a time and it takes 3-5 min per person to create a card / take pic etc.
The casino is completely revamped with bright lights, no free drinks, no smoking inside.
Mostly automated with lesser staff.
Waste of time just to play and queue for the card.
That means you will need to be stuck in queue lasting hours because their staff are so slow, they process 1 person at a time and it takes 3-5 min per person to create a card / take pic etc.
The casino is completely revamped with bright lights, no free drinks, no smoking inside.
Mostly automated with lesser staff.
Waste of time just to play and queue for the card.
Written August 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Markus V
1 contribution
Aug 2022 • Couples
If you like queues, you'll love the casino. We had read the rules for the casino online beforehand and at the door before entering. Went in and found a machine, only after inserting money did one staff member tell us we will need a physical card to actually get any winnings out. Luckily we were two so we could leave one to watch the machine while one goes to register for the card.
The card registration desk is luckily not hard to find, however out of 10 desks only 2 were in use and the queue has by now, at the time of writing, taken a bit over 2 hours and the queue is not moving. If you wish to go to casino it will take less time to take bus from KL to Singapore and play there.
Also while waiting at the machine, a staff member came and simply ran two games on our money before leaving. Simply saying 'sorry sorry' while walking away.
The card registration desk is luckily not hard to find, however out of 10 desks only 2 were in use and the queue has by now, at the time of writing, taken a bit over 2 hours and the queue is not moving. If you wish to go to casino it will take less time to take bus from KL to Singapore and play there.
Also while waiting at the machine, a staff member came and simply ran two games on our money before leaving. Simply saying 'sorry sorry' while walking away.
Written August 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sean L
2 contributions
Jul 2022 • Friends
I had to wait in line for 2 hours, to register for entry to the club. They require a physical copy of your passport but you only find that out when you get to the desk after the queue. Also you will be stopped and asked for your passport if you are non local looking for your passport.
Written July 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John H
1 contribution
Mar 2024 • Solo
There is no blackjack table, mostly baccarat and a few other types of table game. There are Pontoon tables which is not Blackjack as they require different strategies to play well. Singapore casinos are so much better. Both RWS and MBS have many blackjack tables. Why Genting cannot provide blackjack table games?
Written March 31, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jason
Petaling Jaya, Malaysia6 contributions
Nov 2022 • Couples
While the world has advanced into a digital era, the flashy and glamorous Genting is still left behind with membership program that FULLY relies on physical card.
It’s hilarious when you are a member with their app, yet they still denied your access if you didn’t bring physical card.
Moreover, you CANNOT collect Genting Points with app. I mean, why waste money develop an app if it doesn’t digitize anything??
Also compulsory physical card for casino entry is just plain stupid.
How I miss when the father Lim Goh Tong management time.
Sadly the incompetent son cannot carry the legacy well with policies that don’t make sense.
Their business is shrinking as we speak, evidently from the failure of the newly launched theme park ( don’t waste money , it’s practically empty) , and bankruptcy of their cruises.
In addition to their family quarrel for inheritance, looks like this giant is crumbling down. If they continue like this
It’s hilarious when you are a member with their app, yet they still denied your access if you didn’t bring physical card.
Moreover, you CANNOT collect Genting Points with app. I mean, why waste money develop an app if it doesn’t digitize anything??
Also compulsory physical card for casino entry is just plain stupid.
How I miss when the father Lim Goh Tong management time.
Sadly the incompetent son cannot carry the legacy well with policies that don’t make sense.
Their business is shrinking as we speak, evidently from the failure of the newly launched theme park ( don’t waste money , it’s practically empty) , and bankruptcy of their cruises.
In addition to their family quarrel for inheritance, looks like this giant is crumbling down. If they continue like this
Written November 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CK
Kuala Lumpur, Malaysia1 contribution
Jul 2022 • Couples
Not sure the reason why GH subjected patron to the casino to apply a membership card physically or one will be denied entry. A very silly idea whoever came out with this. Maybe that's one way of controlling the crowd inside...🤷♂️🤷♂️🤷♂️🤷♂️🤷♂️🤷♂️
Written July 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anupam S
Bengaluru, India18 contributions
Oct 2022 • Solo
No access without membership card. Takes hours to get an appointment. I wasted my trip to genting on this ridiculous pace. They could’ve allowed foreigners a quick passage like Singapore does but not these guys
Written October 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rishav Roy
Kuala Lumpur, Malaysia5 contributions
Nov 2023 • Couples
There are many places to visit and many rides.
A very nice place for kids.
My girlfriend loves to visit this place.
She is very happy to go here with me.
She enjoys the time and environment a lot in this place.
I will tell everyone to visit at least once.
A very nice place for kids.
My girlfriend loves to visit this place.
She is very happy to go here with me.
She enjoys the time and environment a lot in this place.
I will tell everyone to visit at least once.
Written June 16, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Qi Q
Chattanooga, TN1 contribution
Jun 2018 • Couples
The mall is under construction for most part and it’s not as big as it seems. The only solely thing I like about this place is the light show. I think it’s a very cool idea. HOWEVER, DO NOT GO GAMBLE in the casino. We are from the US and we have been to many casinos. The casino here is not customer friendly. Let me tell you why. We walked around few times to find a fun slot machine. The machines are pretty much the same. So we settled on two machines next to each other. When my husband wanted to cash out the balance, there is no cash voucher in the machine so we have to wait for attendants to come. When I pressed cash out, same thing. Okay fine. Not convenient but whatever. Some lady nearby got a guy over so we got him to help us too. He brought me to a machine, wrote down my passport number, and printed out a receipt like voucher so that I. Can cash out in the cashier. My husband got his balance in a temporary club card. (Why different? No idea.) Then we decided to try something else so we went to roulette machine where they have live video for roulette tables in the center. We played a little and wanted to cash out the remaining RM5. Same thing, need attendant. So we got one to help us. Then he asked us for passports and one for each machine. We thought it might be the same thing like the slot machine, meaning writing down number and that’s it. ⚠️ DO NOT GIVE YOUR PASSPORT TO THEM! Because it took us an hour waiting for them to process the voucher. You think we didn’t try to get it back? You are wrong. We asked for our passports back and told them we want to give up the money. All we got was “No you can’t”. So we were literally held hostage there until we were forced to get the money we don’t want back. Be mindful, the “manager” in suit name “Fei” has nasty attitude with his rolling eyes and turning head when we were asking question. No manner whatsoever. Pei Jing, who was doing the process actually apologized for the inconvenience. I give her for that. You may want to wait in lines to get a club card before you gamble. And what hassle you would have after that? Find out and let the world know then. This is it. We will NOT come back and make sure our friends and family don’t waste their time here.
Written June 16, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jagadhesan m
Tiruvannamalai, India
Is poker available??if so wats the time and number of people available frequently??because I don’t want to wait till others join
Written February 16, 2020
Yes, there are poker tables- Texas Hold, Stud poker. But tonight the tables are not full. Sunday night
Written February 16, 2020
Hi, can I cash the checks in the casino? If I bring checks rather then credit/debit card?
Written August 27, 2019
Not sure. But I would think that the answer would be no.
Written August 28, 2019
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