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  • Excellent29%
  • Very good47%
  • Average19%
  • Poor2%
  • Terrible3%
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“the upper deck”(14 reviews)
“sultan abdul”(4 reviews)
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Weld Quay, Penang Island, Malaysia
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+60 4-255 8000
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from $45.40
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Reviews (431)
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All reviews the upper deck foot passengers sultan abdul malacca straits weld quay during peak hours sea breeze george town unique experience photo opportunities nice view butterworth mainland cars bridge ride turnstile
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11 - 20 of 352 reviews
Reviewed August 29, 2018

A must ride for the old world "charm" is a ride on the Penang Ferry - I am unsure where else in the world offers the equivalent. Put it on your bucket list to say that you have traveled on them

Date of experience: September 2017
Thank raymac47
Reviewed August 21, 2018 via mobile

Very cheap ferry only 1,3 RM about 5000 rupiah from penang sentral to penang. And even it was free from penang to penang sentral. Take free bus from penang sentral to ferry. And vice versa. Only 20 minutes ride.

Date of experience: August 2018
Thank sosweetme
Muhammad Yazuri... S, Manager at Penang Ferry Service, responded to this reviewResponded August 23, 2018

Thank you for your review.

Reviewed August 18, 2018

even if you arrive in Penang by another means its worth taking the ferry ride between Penang and Butterworth. The ferry goes every 15 minutes and cost 1.2 MYR, and its free 1 way. The trip takes about 15 minutes and you get some great...More

Date of experience: August 2018
1  Thank Brent H
Muhammad Yazuri... S, Manager at Penang Ferry Service, responded to this reviewResponded August 23, 2018

Thank you for your review.. By the way, at the moment, during non-peak hours, the ferry runs every 20 minutes (not 15 minutes)..

Reviewed August 12, 2018

We wanted to go across to the mainland so took the ferry which takes about 20 minutes, great service and plenty of seats, unless you take the car ferry when there are hardly any seats, make sure you take the one with plenty of sitting...More

Date of experience: June 2018
Thank Bernice D
Muhammad Yazuri... S, Manager at Penang Ferry Service, responded to this reviewResponded August 23, 2018

Thank you for the feedback. We're working with various parties to have more activities at the mainland..

Reviewed August 7, 2018 via mobile

Not following schedule is their motto. Always late. Everyday the ferries will not follow schedule and people will be late for work

Date of experience: August 2018
Thank Askzidane
Reviewed July 18, 2018 via mobile

Only RM 1.20 to get to Penang island for pedestrians, every 20mins will have 1 trip. Overall cleanliness is acceptable, yet can still be improved. New management company did quite a lot of improvements which make the ferry ride more comfortable and convenient.

Date of experience: July 2018
Thank Stay652026
Muhammad Yazuri... S, Manager at Penang Ferry Service, responded to this reviewResponded July 18, 2018

Thank you for the review.. We really appreciate it..

Reviewed July 11, 2018

Took the ferry from Georgetown to Butterworth. What a great service and so cheap - free one way 1.2 MYR the other. Ferry carries vehicles and foot traffic.

Date of experience: July 2018
Thank rowlong
Reviewed July 10, 2018

Yes that's all it costs to see Penang from the water.Worth it just for the photo opportunities. Theses ferries take a mixture of cars, motorbikes and foot passengers. Walk aboard on the Penang side there is no payment. You pay on the Butterwoth side. It...More

Date of experience: July 2018
Thank Sandy F
Reviewed June 23, 2018

Good place to experience a short voyage. However, when it's holiday season, the management didn't seem to bother. They should have increased the number of ferries for more efficient service. During my visit in the holiday season, there were only two ferries operating, making us...More

Date of experience: June 2018
Thank YeeChuin27
Muhammad Yazuri... S, Manager at Penang Ferry Service, responded to this reviewResponded June 24, 2018

Thank you so much for the review.. We actually planned for 3 ferries to run throughout the festive season, but there were instances where the ferries needed some repair works to be done and we had to hold them from operations.. We encourage all to...More

Reviewed June 21, 2018 via mobile

The ferry journey is quite good but there is only one thing to say about - waiting time. We have to wait for quite some time before boarding the ferry.More

Date of experience: June 2018
Thank Ong H
Muhammad Yazuri... S, Manager at Penang Ferry Service, responded to this reviewResponded June 24, 2018

Thank you for your review. We really appreciate your feedback. FYI, with the current available fleet, we are able to provide ferries every 20 minutes. The queue for cars normally will depend on the demand, given that we can only carry approx 45 cars per...More

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Questions & Answers
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marie77702
June 14, 2015|
Answer
Response from Brenda J |
hi.. i was looking for this info too and clicking 'public ferry to penang island' i stumbled upon the info that even offers tickets with online bookings.. anyway, there were timetable in it. i think it says earliest departs... More
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