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Address: Roxas Ave, Iligan, Mindanao, Philippines

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Tired and in need of refurbishment.

As a regular shopper in Gaisano Mall, I am saddened by the poor and run down condition of the Mall generally. The shopkeepers and outlets do their best to be bright and cheery but... read more

2 of 5 bubblesReviewed 1 week ago
Roy J
,
Mindanao, Philippines
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34 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Mindanao, Philippines
Level Contributor
92 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
2 of 5 bubbles Reviewed 1 week ago

As a regular shopper in Gaisano Mall, I am saddened by the poor and run down condition of the Mall generally. The shopkeepers and outlets do their best to be bright and cheery but the Mall itself lets them down. The Food Hall on the top floor is quite unpleasant. Always check above you before selecting a table as some... More 

Helpful?
Thank Roy J
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed December 10, 2016 via mobile

Your staff (cashier/supervisor) customer service skills is minus 100. They don't smile, they don't talk to the customer, they don't even look at you when serving and worst is they frown when they see you have 4 trolleys lined up. If I am the owner I would rather hire someone who has the customer service skills and don't have a... More 

Helpful?
1 Thank Mary S
Leeuwarden, The Netherlands
Level Contributor
29 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed December 3, 2016 via mobile

Like all malls in philippines a supermarket on the ground floor , a department store etc etc... nothing special.

Helpful?
Thank StephendG2014
Level Contributor
25 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed November 25, 2016 via mobile

Especially when they are capable of doing better. Can't blame them for being the only mall at the moment in Iligan. It's a good thing Robinson's will soon operate that will give us options where to shop.

Helpful?
Thank Rey M
Cebu Island, Philippines
Level Contributor
152 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 156 helpful votes
1 of 5 bubbles Reviewed October 30, 2016 via mobile

This is the second budget Gaisano Mall in Iligan City. If you only read a few reviews here, you will find they are pretty gentle in their criticisms. I have been coming here for years to buy groceries and I am never excited to do so. The supermarket feels like it was from the 1940's, it has that neglected look... More 

Helpful?
Thank Pooosti
Iligan, Philippines
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed October 22, 2016

It is always a treat for me to hang around Gaisano City Mall. The cool air conditioning that greets me as soon as I enter its front entrance is a promise that my stay will indeed be pleasurable and comfortable. The grocery store on the basement is well ordered and though there maybe a whiff of meat and fish odor... More 

Helpful?
Thank 1512mhdelPilar
Iligan, Philippines
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed October 12, 2016 via mobile

I only go to Gaisano because I'm left with no choice. I'm disappointed with almost everything. 1. They still check bags using sticks, they barely even look inside thr bags 2. Restrooms dont have tissues 3. The stairs are made as chairs 4. The cinema stinks 5. The elevator is almost always broken 6. Their staff don't have efficient knowledge... More 

Review collected in partnership with ASUS 6 Stub App Smartphone

Helpful?
1 Thank TheNomadBites
Iligan, Philippines
Level Contributor
33 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed September 24, 2016

This is the 2nd Gaisano Mall in Iligan City and currently the biggest mall. Don't expect too much though. It caters to some basic shopping needs. Customer service level is sometimes at 1 (1 being the lowest). You'll have to leave your bags at the baggage counter just like any other Gaisano Malls.

Helpful?
Thank XyZaSpeaks
Las Pinas, Philippines
Level Contributor
182 reviews
64 attraction reviews
common_n_attraction_reviews_1bd8 121 helpful votes
3 of 5 bubbles Reviewed April 21, 2016 via mobile

Coming from Manila, I find the mall too small. Butvthey do have everything iliganons need. There are plenty of budget malls in Iligan but Gaisano although small is the best mall.

Helpful?
Thank thenorthshore
Queensland, Australia
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed March 30, 2016 via mobile

There are no other shopping malls to choose from in Iligan unless you want the old school shopping at the old Gaisano shopping centre and Trendline. If only I have other choices, I would never shop in Gaisano Mall specially the Supermarket. No quality control of their products specially vegetables, fruits and meats. Lots of pickpockets, thieves shopping around too.... More 

Helpful?
1 Thank IVY J

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?