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Xel-Ha

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Traveler Overview
  • Excellent68%
  • Very good22%
  • Average7%
  • Poor2%
  • Terrible1%
Travelers talk about
“lazy river”(1,594 reviews)
“cliff jumping”(502 reviews)
“sea trek”(311 reviews)
About
Xel-Ha Natural wonder awaits you! Xel-Ha is simply unique! Xel-Ha is one of the world's most beautiful, natural aquariums. And it's all inclusive too!!! Swim and snorkel surrounded by rainbow colored fish who have made the river and inlet their...more
Suggested duration: More than 3 hours
Contact
Km 240 Carretera Chetumal Puerto Juarez | locales 1 & 2, modulo B, Solidaridad, 77780, Mexico
Website
1-855-326-2696
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Ways to Experience Xel-Ha
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Reviews (16,644)
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9,479 results
Traveler rating
6,066
2,166
761
275
211
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LanguageEnglish
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6,066
2,166
761
275
211
Show reviews that mention
All reviewslazy rivercliff jumpingsea trekextra activitieszip bikenatural water parkmayan cavezip lineinner tubesthe mexican restaurantsnorkel gearfood and drinksropes courseswimming with dolphinsrope swingtheme parkphoto package
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1 - 10 of 9,479 reviews
Reviewed today via mobile

Brilliant at out! The lazy river is amazing lots to do along the way such as jumps and zip lines. Defiantly take the bikes to the beginning of the river, takes 5 minutes and was a lot of fun. The snorkelling was also good, saw...More

1  Thank Stephen B
Reviewed today via mobile

They have belugas in very reduced space and dirty. Also there are no many fishes for all the humans that enter the water with sunscreen. Slave dolphins. Huge queues. So sad for animals

Thank PaulaS3858
Reviewed yesterday via mobile

Place is great for vacation. Is everything for everyone.Retaurants,bars,lot of sports activity,and the team members always ready to help.

Thank Bogdan P
Reviewed 2 days ago

My overall impression with Xel-Ha was good. The food quality and selection was good and the drinks were good. As for the place itself it is very big with lots of things to do for those that love nature. There's water slides, ziplines, snorkeling, cenotes,...More

1  Thank Matthew S
Reviewed 2 days ago

This place was so beautiful. it was nice and clean and had everything we needed. the bracelets you're given make getting pictures so easy. We swam all day long and at the end of the day were greeted with great pictures and a delicious lunch...More

Thank Jessica S
Reviewed 2 days ago via mobile

This place is amazing! We were brought here from Cozumel on a cruise excursion giving us limited time to explore everything that there is to offer, but we still had a great time. Everyone was very friendly and many staff members spoke both English and...More

Thank fastpitchten
Reviewed 3 days ago via mobile

Excellent day out for all the families. One of the less busy days tbh. Plenty of areas to snorkel and swim. Buffet lunch is available and you can chose to purchase an all inclusive entrance ticket to the park. The floating bridge is an experience...More

Thank 0798anne
Reviewed 3 days ago via mobile

What an amazing day and experience this was. I finally got my wish and had my dolphin interaction, little disappointed at how much we paid and only had interaction hence giving 4 stars and not 5. Buffet was good and had a huge selection. We...More

Thank rakalrach
Reviewed 3 days ago

I have been to a few amusement park set ups in my time and for 110.00 Canadian for the day with food and drinks included it's a pretty good gig. Love to see them just use the Peso as the only currency to gain access...More

Thank Tim M
Reviewed 4 days ago

Family trip, OMG please do not miss this place! Service: excellent, Food; AWESOME! and it's all included, also beer, tequila, etc. Beautiful, they have all you need to have a PERFECT DAY AT THE BEACH, all the snorkeling equipment, and again, all included for the...More

Thank racb61
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Questions & Answers
Ask a question
misscgoodall
September 11, 2018|
AnswerShow all 4 answers
Response from Murray W | Reviewed this property |
Yes. Three locker/change stations within park. Red is centrally located and the one we always use. I suggest checking the park map and determining ahead of the which locker station will be most convenient based on where you... More
1
Vote
Zn E
September 4, 2018|
AnswerShow all 7 answers
Response from Badb88 | Reviewed this property |
That is a tough one, it depends how adventurous you are with the baby. If it is the 3 of you I would not go. If it is a group we’re everyone can kind of help out so everyone can do some things, it would work out fine. But... More
1
Vote
rachelwitham
August 28, 2018|
AnswerShow all 2 answers
Response from IngridVitK | Reviewed this property |
If you have celiac, I would not trust them. The chance for cross contamination is extremely high.
0
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