Pacific Fair Shopping Centre

Pacific Fair Shopping Centre

Pacific Fair Shopping Centre
4.5
9:00 AM - 6:00 PM
Monday
9:00 AM - 5:30 PM
Tuesday
9:00 AM - 5:30 PM
Wednesday
9:00 AM - 5:30 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 5:30 PM
Saturday
9:00 AM - 6:00 PM
Sunday
9:00 AM - 6:00 PM
About
Pacific Fair is centrally located in the heart of the Gold Coast adjacent to the Star Gold Coast and the Broadbeach entertainment precinct. Pacific Fair is one of Australia's largest shopping centres and boasts an outstanding collection of luxury, high-street fashion, and dining and bar experiences, plus a world-class indoor/outdoor leisure and entertainment precinct and around 400 specialty stores. The centre also boasts two supermarkets, a fresh food market, Big W, David Jones, Kmart, Target and the Gold Coast’s largest Myer. Pacific Fair has a first-class Visitor Lounge including showers/amenities, luggage storage, coach set-down, free WiFi, stylist service, quiet room and an exclusive Visitor Privileges Pass with over a hundred special offers. There's also a free shopping shuttle that services Sea World (Southport) in the north to Burleigh Heads in the south daily (see website for timetable). A visit to the Gold Coast isn’t complete without a visit to Pacific Fair.
Suggested duration
2-3 hours
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

Top ways to experience Pacific Fair Shopping Centre and nearby attractions

Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
3,213 reviews
Excellent
1,700
Very good
1,018
Average
364
Poor
79
Terrible
52

Sean
2 contributions
Oct 2020 • Couples
Just want to start with I’m not one to complain or even right a review but this is just not right.

I was there Thursday evening on the 29th of October, I came in to book an appointment, I walk up to the counter and the old brunette did not acknowledge that I was there and I waited at the counter for about 5 minutes, while she answering phone calls and doing other work on the computer I felt like i was invisible...

I work in hospitality and what I experienced tonight was completely unacceptable.

To be honest unsure why this miserable old lady has a job still, I have been on plenty of review sites and quite a number of people have complained about this particular woman.. something needs to be done.

Thank you

Sean
Written October 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi @Seann1117, Thanks for sharing this experience with us. We’ll be sure to pass this feedback onto the team from Doctors at Pacific Fair. It’s always important to receive feedback so our stores and services can continue to improve on offering an amazing customer experience. Thanks again, Regards, Pacific Fair
Written November 4, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

VKT
Gold Coast, Australia7 contributions
Jan 2021 • Family
Went shopping for 2.5 hours and once I got to the car realised I lost my ticket. Had to pay $25 in order to get my car out of the parking. What a joke! When I asked them to look at the camera to see when I entered they said they’re unable to do so. I would have been happy to pay for the duration of the parking. And besides why did I get charged 8 hours when shipping se cree opened at 9am and I was leaving at 3pm. Shouldn’t I have been charged for 6 hours?
Written January 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi @492vanjak, Sincere thanks for sharing this experience and we’re truly sorry this has happened. We want our experiences to be seamless, enjoyable, and in regard to parking, in line with our set out conditions on entry. If able to please send your contact details to thomas.mcintyre@ampcapital.com who will be in touch to personally assist in the review of your experience. We hope you otherwise enjoyed your day and we have the opportunity to welcome you back again soon. Regards, Pacific Fair
Written January 18, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

depoortere
Sydney, Australia51 contributions
Nov 2023 • Friends
This is so different of the David Jones - That I know.
New management. Show the money or you cant order.
Charles Llyod Jones will be turning up and down,
By the way if you want a carafe of water - you can go and get it yourself (me and my walking stick) or you be charge 5A$ for her to fill a carafe of Water.
So me,my trolley and my walking stick stood up and left to the suprise of the blonde....Staff membedr.

Written November 25, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Greg P
Devonport, Australia54 contributions
Nov 2019 • Family
Definitely a must visit for visitors staying on Broadbeach.
It’s been a year since we visited.
Stayed locally in Broadbeach with kids.
Loved it.
As visitors, getting there was (by memory) a $7 Uber fair from our Hotel, or an easy 10min walk.
Spent days there & still didn’t visit everything. But great for families, from budget shopping to high end, awesome food areas & cinema too.
I’m writing this review now because we were discussing our next vacation & I would love to go back.
Written October 31, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi @flight2nowhere, Thanks for the lovely review. We are a big shopping centre with around 400 stores, dining and entertainment! We think it's pretty special but it is always nice to hear our customers agree. We look forward to seeing you again soon. Regards, Pacific Fair
Written November 4, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

stella
31 contributions
Dec 2020
This shopping mall really had it all. Such a nice atmosphere with inside and outside areas which really make the experience nice. The multiple food vendors are also great and made my family happy and well fed. The best mall in queensland and far better than any we have in Sydney. If you need to go shopping I highly recommend going to pacific fair for a fun and amazing shopping experience. The only downside is that it might be a little too big!! often the stores are a 15min walk away but if you have the day to shop it really isn’t an issue.
Written December 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi @soccerstella, Thanks so much for your glowing review! We are a big shopping centre with around 400 stores, dining and entertainment! We pride ourselves on having something for everyone so we're pleased you found this too. We look forward to seeing you again soon. Regards, Pacific Fair
Written December 29, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

speaktruly
australia694 contributions
Dec 2020
After a past visit several years ago we were impressed with the extensions and renovations we saw.
It was a perfect place to spend a few hours in, on an awful rainy day and have lunch in the Food Court with a great variety available.
All the usual shops as well as many smaller ones unknown to us and fun to browse through.
Amazing Tree planted in the center of the mid courtyard was most unusual to see.
Written December 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi @speaktruly, Thanks for sharing your experience. We look forward to seeing you again soon. Regards, Pacific Fair
Written December 29, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

saint28daisy
Metro Manila, Philippines537 contributions
Oct 2020
I love to shop in this Mall. During the Pandemic, the stores practice the safety protocols. Not all stores are open, and Mall hours are shorten. I feel safe walking around the Mall. Eating a quick meal inside seem safe too.
Written December 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi @saint28daisy, Thanks for your review. We hope to welcome you back again soon. Regards, Pacific Fair
Written December 29, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Malcom
Melbourne, Australia10 contributions
Dec 2019
Put aside a whole day. This place has so much to offer. The food court is a definite pit stop for lunch time, with a huge selection of eating cuisines.
When the wife wants to keep shopping, you have time to sit and relax on the many comfortable seating options.
Written January 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi @Malcommelbourne, Thanks for taking the time to review Pacific Fair. We pride ourselves on having something for everyone so we're pleased you found this too. Hope we will see you again soon. Cheers, Pacific Fair
Written January 22, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jeff M
Perth, Australia112 contributions
Sep 2021
Directing this review at the Givenchy store. Awful customer service, and rude staff, if you go there, only go to buy an item and leave right away. It looks like they are also hiding stock from customers for themselves to buy later if they are more limited.

Never go there, shop online for them instead.
Written October 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mateah
Melbourne, Australia30 contributions
Dec 2020
Love Pacific fair. Every time we come to Gold Coast for holidays we dedicate a day for shopping at Pacific fair. Beautiful surroundings, great assortment of shops. Good eating bars, restaurants, caffes. It’s pretty big, so lots of walking required around the shopping center. You can catch a light rail to take you there.
Written January 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi @Mateah, Thank you for your lovely review. Hope we will see you again soon. Cheers, Pacific Fair
Written January 5, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Pacific Fair Shopping Centre - All You Need to Know BEFORE You Go (with Photos)

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Excellent Reviews

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Very Good Reviews

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