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Turangi i-SITE Visitor Information Centre

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Address: 1 Ngawaka Place, Turangi 3334, New Zealand
Phone Number:
+64 7-386 8999
8:30 am - 5:00 pm
Open now
See all hours
Sun - Sat 8:30 am - 5:00 pm

TripAdvisor Reviewer Highlights

Read all 81 reviews
Visitor rating
  • 33
  • 26
    Very good
  • 7
  • 4
  • 0
Good service

Place was very busy, possibly need more staff in peak periods but we got the info we needed and booked our trip. Happy with service.

Reviewed 2 days ago
Tony P
Queenstown, New Zealand
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81 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Queenstown, New Zealand
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

Place was very busy, possibly need more staff in peak periods but we got the info we needed and booked our trip. Happy with service.

Thank Tony P
Toronto, Canada
Level Contributor
94 reviews
49 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
Reviewed 2 weeks ago via mobile

I have to say that my wife and I have been very impressed with the I-site centres during our trip around New Zealand. Rather than review each one, I have picked the one which we thought was the most helpful (they all were), especially related to possible visits / walks around the Tongariro area. They told us of a great... More 

Thank James K
Auckland, Auckland, New Zealand
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

Very well situated & has excellent information on this region. Even a mock of the area showing tracks & various other attractions. The Team behind the counter very polite & give very good advise. The morning we were there the I-Site was very busy. At that time there was slot of overseas Visitors seeking help etc.

Thank BJR2013129
Buckfastleigh, United Kingdom
Level Contributor
342 reviews
197 attraction reviews
common_n_attraction_reviews_1bd8 148 helpful votes
Reviewed February 19, 2017 via mobile

There were a number of things we wanted to do in the area and the i-site were very helpful in helping us decide between options and then booking the decided choice. Even though we probably took up 30 minutes of an advisor's time she was totally friendly and helpful with us throughout

Thank PipPaul W
Gold Coast
Level Contributor
287 reviews
122 attraction reviews
common_n_attraction_reviews_1bd8 80 helpful votes
Reviewed February 18, 2017

We visited this i-Site recently. The brochures were helpful, the staff member I spoke to was not. Having visited a different i-Site today, we realise just how friendly and helpful i-Site staff can be. When I spoke to the staff member at Turangi, she kept working at what she was doing on the counter while speaking to me I got... More 

Southbourne, United Kingdom
Level Contributor
119 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
Reviewed February 18, 2017 via mobile

Definately worth a visit if you are unsure what to do in the local area. We were given a map and ideas for the next day which we followed through with. We had a laugh with the lady on the desk and she was very helpful

Thank Linda12345678
Level Contributor
5 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed February 8, 2017 via mobile

I went in to the I site at Turangi yesterday to ask for advice and was given the worst service imaginable! My partner and i were planning on walking the Tongariro crossing but the weather wasn't good so we needed to make other plans. We had one day to do anything along the drive from Turangi to Wellington so I... More 

Thank Nicky R
Lausanne, Switzerland
Level Contributor
47 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
Reviewed January 7, 2017

I have been there to buy a bus transfer for the Tongariro Alpine crossing and the person did not sold me thee senior ticket but normal one. I returned the day after having done this fantastic trek, and after she verifiedd that there is really a senior price she reefunded me of the difference, what is very professionnal in my... More 

Thank Pierre R
Westminster, Colorado, United States
Level Contributor
56 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
Reviewed January 7, 2017

Very helpful busy facility. Booked our tours through them. Great advice. Overheard them helping others as they planned their walks. Kept it real.

Thank Ava B
Level Contributor
5 reviews
Reviewed January 5, 2017 via mobile

The lovely young girl booked tours & was most helpful when asking about areas for our 80yr old mother & what she would be capable for her to do.. thank you as she loved the Huka River cruise while we did the jet boat.. fantastic.

Thank Debbie W

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
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  • Is there a restaurant or café onsite?