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Monkey Quad Tours
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84Reviews3Q&A
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Jordan C wrote a review Jun 2021
1 contribution1 helpful vote
This is a scam and this place sucks don’t rent from here they will kidnap you drop you off at a random location and take all your money then try making u pay the price of 2 atvs just to get back to the airport. Really hate this business not sure how they’re still operating considering they scam individuals. The owner has yet to refund me and I currently have to sue them for what they did to us on vacation
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Date of experience: June 2021
1 Helpful vote
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Christopher M wrote a review Feb 2021
1 contribution
In planning my trip to Nosara I reached out to Monkey Rentals in search of an ATV rental. They were recommended by a friend. I really appreciate the time John spent in responding to my many inquiries and how prompt he was at returning my emails. Definitely went above and beyond in this area. And to me, this speaks a lot about a business. Thanks Monkey Quads!
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Date of experience: February 2021
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Taolifornia wrote a review Dec 2019
12 contributions34 helpful votes
We rented a golf cart. It broke down a few days in. We did get a replacement for the rest of our trip, but he wouldnt deliver it to where we were staying. Another negative is he charges a huge $500 deposit, but he doesn’t mention it until you show up to rent. I checked my email history with him, and he never brought it up before I got to his office. Lastly, he charges $10 for bandanas and other crazy prices for basic cheap supplies (sunscreen, etc) in his office. I ended up picking up the same bandanas for $.40 at the Super Nosara grocery store. You need bandanas for the dusty roads. Just seems like he’s out to nickel and dime his customers.
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Date of experience: December 2019
2 Helpful votes
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Response from jhurdle750, Owner at Monkey Quad Tours
Responded Dec 28, 2019
Sorry your cart broke down, mechanical issues do occur on occasion. Right now it is very busy in Nosara. If there had been any way for us to have the manpower to deliver your replacement at this time, we would have done that as well. Manuel and Vlady are very accommodating Ticos, like most Costa Ricans. The $500 deposit is a hold on your credit card and is a standard for the area. With all the tariffs associated with a vehicle, the carts cost approximately $14,000. The deposit encourages proper use of the vehicles. Most people are responsible with the carts, but some are not. The prices for the items in the shop are set by costs in the US and tariffs and shipping. It is what we need to charge to provide them. Of course, everyone is free to shop wherever they want for these things. Again, sorry you did not enjoy your experience. I think this is our second unhappy response in 6 years we have had the business. John
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Tanner W wrote a review Aug 2019
6 contributions1 helpful vote
The owner Manuel is such a friendly and helpful guy. He was super flexible for us and the quads he rents are top notch. We felt very safe, and absolutely loved having the freedom of the quads. We would absolutely rent from them again!
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Date of experience: August 2019
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Vacationer629904 wrote a review Aug 2019
Houston, Texas2 contributions
I needed 2 golf carts and I was staying at a house a couple of km south of Playa Guiones. Manuel had the carts delivered to the house and waiting for us when we arrived. He also picked them up from the house! He is the best and I would recommend them to everyone! You rock, Manuel! Thank you for everything.
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Date of experience: August 2019
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