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White Island Tours

1,034 reviews
Whakatane, New Zealand
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About White Island Tours
Cruise across the pristine waters of the Bay of Plenty to Whakaari/White Island – New Zealand’s most active volcano. After being fitted with hard hats and gas masks, guides will lead you on an exploration of the crater floor. Experience roaring steam vents, bubbling pits of mud, hot volcanic streams, and the amazing lake of steaming acid. The vivid hues of yellow and orange, resulting from the abundant sulphur on the island, make it a photographer’s dream. After the time on the island, lunch will be served back on the boat, whilst the area is also home to dolphins, whales, and other marine life, and viewing these majestic creatures in their natural habitat is a great way to end the day. Tours depart daily (weather permitting) from Whakatāne. For those wishing to stay in Whakatāne, we recommend the White Island Rendezvous motel, which is also the check-in location for our tours.
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Reviews (1,034)
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All reviews active volcano boat ride gas mask live volcano packed lunch white island sandwich once in a lifetime tour company flying fish unique experience new zealand lunch box steam vents sea conditions hard hats sea legs
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1 - 10 of 925 reviews
Reviewed 2 days ago

Great day. Boat was moderen and well equiped. Guides were fantastic with good knowledge of the island and friendly. Lunch was fresh and a good selection.

Date of experience: May 2019
Thank Tony P
Reviewed 4 days ago

Found this attraction in the NZ Today magazine, it was everything they said it would be. The staff were so professional, helpful and kind. The boat was comfortable, we even saw dolphins. The guide on the island was friendly, very enthusiastic and knowledgeable- Sarah. We...More

Date of experience: May 2019
1  Thank Maria S
Reviewed 6 days ago

Crew were brilliant and the small number of people on the boat made it a more personal service. The crew were on hand and available throughout the day to make sure you had all you needed and were OK. It was a bouncy ride I...More

Date of experience: March 2019
Thank 1sttimeNZ
Reviewed 1 week ago via mobile

Really full 5-6 hour day with boat ride, guided tour in the volcanic crater and a packed lunch. Knowledgeable guides, lots of info and photo opportunities. They really took your safety seriously. And to cap it all we sailed through a dolphin pod on the...More

Date of experience: May 2019
Thank Kirsten C
Reviewed 2 weeks ago

We l ft on the early morning trip and the sea was calm and the weather great. The boat was modern and the staff helpful. Disembarking on to the island was quite a feat. The tour around the island was amazing and quite surreal. The...More

Date of experience: February 2019
Thank 205kiwis88
WITManagement, Manager at White Island Tours, responded to this reviewResponded 1 week ago

Kia ora 205kiwi88, It was great to hear that you enjoyed your day adventuring to Whakaari/White Island with us, and we thank you for taking the time to post this review. Cheers!

Reviewed 2 weeks ago

Awesome experience, great boat trip with friend ly staff, especially Hemi who was great with kids. The volcano was a real bucket list activity & White Island did not dissapoint!

Date of experience: April 2019
Thank Chanel H
WITManagement, Manager at White Island Tours, responded to this reviewResponded 1 week ago

Kia ora Chanel H, Thank you for taking the time to post this review, we're thrilled you had such a great day exploring Whakaari/White Island with Hemi and the team. Cheers.

Reviewed 2 weeks ago

White Island tour.. The drive from our hotel took around eighty minutes and it was lucky that Flight Centre in Rotorua informed us that it was a longish drive so we had to get up very early and leave our hotel at 5.15am to make...More

Date of experience: January 2019
Thank KRBC
WITManagement, Manager at White Island Tours, responded to this reviewResponded 1 week ago

Kia ora KRBC, We really appreciate you taking the time to post this review and share your experience. It was great to hear that you enjoyed your tour, despite the early morning start, and thank you for the kind recommendation. Cheers.

Reviewed 3 weeks ago

Amazing, if you have the chance you have to do this tour! The boats are comfortable, the staff friendly and knowledgeable and the whole tour is outstanding. I've always wanted to do this tour and it exceeded my expectations! There are restrooms on the boat,...More

Date of experience: April 2019
Thank MelanieT1485
WITManagement, Manager at White Island Tours, responded to this reviewResponded 3 weeks ago

Kia ora MelanieT1485, Thank you for taking the time to post this review. We're thrilled to hear that you enjoyed your tour to Whakaari/White Island with us and that, after always wanting to do the tour, it ended up exceeding your expectations. That's high praise...More

Reviewed 3 weeks ago via mobile

White Island is amazeballs, everyone should go! Boat was in perfect condition, staff very knowledgeable and friendly. Big focus on safety which was very reassuring. Only suggestion would be to take more advantage of the trip out there to inform people of the history/culture of...More

Date of experience: April 2019
Thank AnnaB15327
WITManagement, Manager at White Island Tours, responded to this reviewResponded 3 weeks ago

Kia ora AnnaB15327, Thank you for taking the time to post this review, we're thrilled you enjoyed you tour of Whakaari/White Island with our team and appreciated your suggestions and feedback. We do have plans in the works for some video content, so stay tuned!...More

Reviewed 4 weeks ago via mobile

After a couple of days of rainy weather, this morning we received confirmation that our trip to White Island was going ahead. Excitedly we head to the port where we proceeded to wait for over an hour to board our vessel. There were three boats...More

Date of experience: April 2019
Thank dugong1977
WITManagement, Manager at White Island Tours, responded to this reviewResponded 3 weeks ago

Kia ora dugong1977, We are sorry that your experience with White Island Tours fell below yours (and our) expectations. Much like the weather, unforeseen mechanical faults are not something we have much (if any) control over. To have two happen on the one day is...More

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Questions & Answers
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davidn59
April 12, 2019|
AnswerShow all 7 answers
Response from WITManagement | Property representative |
Kia ora, Thank you for your question. We operate tours daily, weather permitting. Whilst Summer traditionally has the most reliable weather conditions, we do have some magical winter days too. In the event that the tour is... More
0
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Perthmum65
January 16, 2019|
AnswerShow all 2 answers
Response from WhiteIslandTours | Property representative |
Hi there, We do occasionally have passengers that have their asthma triggered by the gases. We ask all passengers to alert us at the time of check-in should they have asthma, this just ensures our guides can keep a closer... More
0
Votes
205Daniel72
December 9, 2018|
AnswerShow all 2 answers
Response from WhiteIslandTours | Property representative |
Hi Daniel, Yes we do. This can be booked either on our website or by calling us on 0800 733 529. On its website it is called "Tour of White Island ex Rotorua". Kind regards, Patrick
0
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