Island Taxi & Tours
Island Taxi & Tours
4.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Island Taxi & Tours has been operating in the tourism industry for a few years, we offer private/luxury transfers, Island tours, sport tours, VIP airport service and much more to clients at the most competitive rates in today’s market. We are a superior, valuable, organized, forward thinking business that provides solutions for our corporate clients, as well as excellent service to each individual. Our clients vacation here in St Lucia are very important to our company, we go way out to make our clients enjoy vacation as they arrive.We are striving each and every day to be the best option for any client’s luxury and private transportation needs, or private tours in St Lucia.
Duration: 1-2 hours
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- Jolene SFoley, Alabama43 contributionsGreat service. Very Fast!We were greeted at the airport as promised and the fast track was perfect!! Our car had bubbles and beer for the ride which was much appreciated. Wish they had that for the return trip as I could’ve used it to calm my nerves. I think the driver was worried we would be late so he was moving around those curves pretty swiftly. We did have to contact the company once to confirm our pickup time as I had received a text that stated an hour earlier, but they responded promptly. Other than that we were extremely happy with the service and will use them again when we return! 😊Visited January 2024Traveled with friendsWritten January 24, 2024
- Dara S6 contributionsWorth every penny for fast pass & helicopter!We got the fast pass, helicopter transfer and private car to our resort. Well worth the $$. Four planes arrived about the same time so the immigration lanes were full with hundreds of people. We were escorted to the front of all of those people for the next available agent. That room gets gross since it’s so hot in St Lucia, we were really happy not to stand around waiting in that line forever. We stayed at a resort on the north side of the island. Heard horror stories from other guests on the long drive from the airport to the resort. We were very thankful to get the helicopter to cut down the time in the private car immensely. We did the same thing for departure and got the package with access to the VIP lounge. It was nice to have somewhere to relax prior to our flight. All the people that helped us were very friendly and explained everything we needed to do or where to go. It was $$$ well spent!Visited January 2024Traveled as a coupleWritten February 3, 2024
- kerit4341 contributionThe best, highly recommendedKenny was so polite he got me a drink on a hot day, I needed it. He made sure to check on me and it made me feel special. He understood me clearly and i understood him as well, well knowledge of the country and roots to take. he is the bestThank you so much for sharing your experience with us! We’re delighted to hear that Kenny made such a positive impression. We’ll be sure to pass on your kind words to him, and we hope to have the pleasure of serving you again in the future!Written October 3, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited September 2024Traveled soloWritten September 5, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
240 reviews
Excellent
210
Very good
9
Average
7
Poor
7
Terrible
7
Jolene S
Foley, AL43 contributions
Jan 2024 • Friends
We were greeted at the airport as promised and the fast track was perfect!! Our car had bubbles and beer for the ride which was much appreciated. Wish they had that for the return trip as I could’ve used it to calm my nerves. I think the driver was worried we would be late so he was moving around those curves pretty swiftly. We did have to contact the company once to confirm our pickup time as I had received a text that stated an hour earlier, but they responded promptly. Other than that we were extremely happy with the service and will use them again when we return! 😊
Written January 24, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amber M
1 contribution
Mar 2022
We did a quick trip from Coconut Bay Resort to the lighthouse in Vieux Fort and then to lunch. Our driver Gerian was awesome! He kept us laughing the entire time. He stopped on the way to the lighthouse to take pictures of us and then took more pictures of us at the lighthouse as well as give history about it. We were later surprised with 2 videos that he had made of us. Gerian is a great person and so talented. I hope that he is valued as an employee because he is a major asset!
Written March 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Awww what a lovely review. Yes, Gerian is quite the character. He enjoys what he does. I guess you certainly got the full experience. I will tell him your kind words. Thanks for taking the time out to share your experience.
Written March 25, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
iamIan
Grand Prairie, TX110 contributions
Aug 2024 • Couples
We used Island Taxi & Tours for our transfer to and from the airport and our hotel.
We paid for a 'luxury SUV''. Upon pickup from the airport, we were greeted with an older SUV with no air conditioning. During the whole drive to the hotel, the driver was paying more attention to his phone and us rather than paying attention to the road. We honestly felt very unsafe the whole drive to our hotel and were glad it was over. He also didn't offer a water until we basically got to the hotel.
I emailed the company and told them about our experience and requested a different driver on our way back to the airport, which we got. Our driver on the way back (Kevin, I believe) was so much better. He was polite, made sure were were ok in the back seat, offered us a beverage as soon as we got in the car, and had a nice and friendly demeanor. He also was very attentive on the road in front of us. It was night and day compared to the previous driver.
My rating is no stars for the first leg of our trip and 5 stars for the second leg, so I will just go with average. The only way I would recommend this company is if you specifically asked for Kevin as your driver. Otherwise, I would look elsewhere. Also, we felt conned about the whole 'luxury SUV' option we booked. A 10+ year old Mitsubishi with no A/C is anything but luxury.
We paid for a 'luxury SUV''. Upon pickup from the airport, we were greeted with an older SUV with no air conditioning. During the whole drive to the hotel, the driver was paying more attention to his phone and us rather than paying attention to the road. We honestly felt very unsafe the whole drive to our hotel and were glad it was over. He also didn't offer a water until we basically got to the hotel.
I emailed the company and told them about our experience and requested a different driver on our way back to the airport, which we got. Our driver on the way back (Kevin, I believe) was so much better. He was polite, made sure were were ok in the back seat, offered us a beverage as soon as we got in the car, and had a nice and friendly demeanor. He also was very attentive on the road in front of us. It was night and day compared to the previous driver.
My rating is no stars for the first leg of our trip and 5 stars for the second leg, so I will just go with average. The only way I would recommend this company is if you specifically asked for Kevin as your driver. Otherwise, I would look elsewhere. Also, we felt conned about the whole 'luxury SUV' option we booked. A 10+ year old Mitsubishi with no A/C is anything but luxury.
Written August 24, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to share your experience with Island Taxi & Tours. We sincerely apologize for the disappointment and discomfort you encountered during the first leg of your transfer. Your concerns about the condition of the SUV and the driver's attentiveness are extremely important to us, and we are taking immediate steps to address these issues internally.
We're pleased to hear that Kevin was able to provide a much more positive experience on your return journey. We will ensure that his efforts are recognized.
Regarding the vehicle, we apologize that it did not meet your expectations of luxury. This feedback is invaluable, and we are currently reviewing our fleet to ensure that all vehicles meet the standards we promise to our customers.
Thank you for your candid feedback, which helps us improve our service. Should you choose to travel with us again, please don't hesitate to request Kevin, and we will do our best to provide you with a seamless and comfortable experience.
Written September 4, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tanya
2 contributions
Dec 2022 • Solo
Customer service was superb! The staff is very efficient and communicative via email and phone. My driver, Vincent was awesome!!! He’s very friendly and knowledgeable about the island. He’s very professional and makes you feel welcome and comfortable. The transportation transfers and tours are exceptional. I would highly recommend this company for service.
Written December 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We appreciate your positive review. Thank you for choosing Island Taxi and Tours. We are glad the you are satisfied with our service and look forward to welcoming you on your next visit to beautiful Saint Lucia!
Written July 26, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John S
10 contributions
Mar 2023 • Couples
HORRIBLE...run as fast as you can. No taxi sent, no one at airport for express service then said I only had 1 spot for the lounge. The lounge food is gross...cheese sandwich, tuna sandwich ( a small sliver of tuna) fish fritters which are just sponges of oil. I briefly talked to a manager on the phone and they said I didn't pay for taxi as I'm looking at my receipt.
Written March 16, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We're sorry to hear that you had a negative experience with our company. We take all our feedback seriously and will do our best to make improvements to ensure that all our clients have a positive experience.
Written July 25, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kerit434
1 contribution
Sep 2024 • Solo
Kenny was so polite he got me a drink on a hot day, I needed it. He made sure to check on me and it made me feel special. He understood me clearly and i understood him as well, well knowledge of the country and roots to take. he is the best
Written September 5, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for sharing your experience with us! We’re delighted to hear that Kenny made such a positive impression.
We’ll be sure to pass on your kind words to him, and we hope to have the pleasure of serving you again in the future!
Written October 3, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lenny M
Manalapan, NJ36 contributions
Sep 2022
Fast and reliable service. Had Fast Track for both arrival and departure. Saved us a good deal of time and aggravation. Used the departure lounge which was quiet and comfortable.
Also used their private car to and from Sandals Regency La Toc. The driver, Kevin, was terrific. Felt safe with him and he gave us some great information about the island of St Lucia. Was concerned if they would be on time to pick us up on departure day, but they were early.
Highly recommend Island Taxi.
Also used their private car to and from Sandals Regency La Toc. The driver, Kevin, was terrific. Felt safe with him and he gave us some great information about the island of St Lucia. Was concerned if they would be on time to pick us up on departure day, but they were early.
Highly recommend Island Taxi.
Written September 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for choosing us.At Island Taxi & Tours we strive to provide exceptional service for all our clients.We're happy to know that we met your expectations. We appreciate your positive review.
Written July 27, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John&Liz
1 contribution
Sep 2022
Departed from Sandals Grande on Tuesday 4th Oct 22. Picked up by Jackson as we had asked for him after he drove us from the Airport on the start of our holiday. What a polite and courteous gentleman. Despite the heavy rush hour traffic we arrived well on time for our flight home. Would definitely use Island Taxis if we return to the Island, only if Jackson is our driver.
Written October 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your positive feedback. It was a pleasure serving you.
Written July 27, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Traveler_200950
United States486 contributions
Feb 2023
We met Vincent at the airport. He took us to our resort in the north. Along the way he explained so much about the island. He also stopped for photos and some delicious bread made in natural ovens. Just wonderful service from start to finish.
We used Vincent both directions. We never got stuck in any traffic because Vincent knew all of the back roads. A great man! Very proud of his island and loves to show it to people.
We used Vincent both directions. We never got stuck in any traffic because Vincent knew all of the back roads. A great man! Very proud of his island and loves to show it to people.
Written February 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for choosing us! We're happy to hear that you had a wonderful experience with Island Taxi & Tours. We look forward to your next visit!
Written July 26, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Connor K
Wall Township, NJ4 contributions
Right off the bat Carswell made us feel safe and at home. He picked us up in a very nice BMW, was already waiting for us with a sign with my name. He also had champagne, local piton beer and other refreshments. We stopped at a few view points along the way and he even got us local bread which was delicious. On the way home he picked us up promptly from our hotel and again refreshments and kind service. Hooked us up with the VIP fast track and we blew through security. 10/10 Carswell for the win, great guy with a great company. Makes you feel like family. Thanks again Carswell!
Kelsey and Connor!
Kelsey and Connor!
Written November 1, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your feedback, we are happy to hear you enjoyed your experience with us, and most importantly your vacation in St Lucia. We look forward to welcoming you back on island in future.
Written November 1, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi! If we book the fast track for departure but not their transportation, do they just meet us at the airline check in? Or is there a desk we need to go to?
Written June 23, 2023
yes, a lot of customer book the ferry from UVF to their resort. Its a scenic ride top your destination
Written May 27, 2022
We (17 guests) are arriving on a Royal Caribbean Cruise on Wed April 12th. We would like to book 2 mini buses to take us around the island for the day. Can we book that? What is the cost.
Thank you,
Courtney
Written March 25, 2017
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