First time visiting, for many many years. It was one really enjoyable day out. All the staff were friendly and helpful. It is only a small railway, with 2 1/2 miles of track, but plenty to see. There is a museum, loco sheds, sidings, viewing point, signalbox, cafe, shop, discovery centre etc. We did the train trip twice - on a diesel, and a steamer.

If you like steam trains like myself you will like this however it’s not exactly what we had hoped and certainly not what was advertised. It’s not a round trip at all. You go up the line quite slow, stop for 20 mins and then go back to the station. I couldn’t even tell you that the views were amazing as we barely saw anything but overgrown hedges :( I think you’re actually stationary more than not. The place itself is fab as it has lots of stuff the look around but all in all I wouldn’t recommend.

Used a gift voucher we were given and although we had a very pleasant time, it wasn't worth the money. The train trip is very short, 10 minutes slowly one way. 10 minutes stop at station then 10 minutes back. Our elderly parents with mobility issues were very disappointed as unable to get off and enjoy the other museum areas and renovation areas. The cafe is very good and the staff extremely friendly.

A enjoyable trip for the family and great to see a low cost alternative to the Polar Express other steam trips in the area. We found the staff of volunteers enthusiastic and Santa was loved by our grand children, we will come again. We hope money raised can further the efforts of this lovely rural line.

We had our wedding here in May 2023. It was the most authentic, relaxed and romantic setting. All the staff and volunteers were so attentive. There is a warm and welcoming approach here and the food was innovative and delicious thanks to Pete & Renee. Thank you so much!

The annual steam gala was graced by the presence of the rebuilt "Saint" Class steam engine, "Lady of Legend". It is a magnificent machine. For the first time that I can recall, there was a charge for carparking. I was told that this was introduced because galas are very popular with photographers who would, otherwise, pay nothing. The reasonable £5 car park charge could be offset against the £20 cost of the train journey, if you wished. There is a good shop with a variety of new and secondhand books. Separately, there is a model railway shop that has an extensive range of N gauge products. For a relatively small enterprise, this heritage line punches above it's weight!

A great day out with grandchildren. They particularly enjoyed the train driving experience. Good displays and friendly staff. The cafe is really good with 'Greek street food' at sensible prices.

I love the East Somerset Railway and visit at least once or twice a year. On this visit all the staff were brilliant apart from the young ticket collector who took our tickets, clipped them and threw them on the table - no spoken word, no handing back of the tickets. This may sound being petty but it annoyed me. A short journey of about 10 minutes each way but we knew that before we went, pleasant surroundings and a lovely atmosphere.

We went for the Sunday lunch and we're delighted with the experience. Staff were very friendly on arrival and on the train everything was exemplary. The meal was delivered by the attendants who worked so hard on a hot day. Food was delivered at perfect temperature and all three courses were delicious. The lady doing drinks did a sterling job in getting drinks to everyone on her own in a cheerful manner. Many thanks to all for making this 70th birthday treat so memorable.

This was a Christmas present and not something I would normally do. First the staff were all very welcoming and helpful, all as far as I know volunteers. The actual location was clean and tidy and for a train enthusiast would be a good place to visit. My only criticism and not something they can easily change was the duration and scenery of the actual ride. I feel it's slightly churlish however it is dull uninteresting and very short. Sorry. Everything else was excellent.