Hacienda Campo Rico
Hacienda Campo Rico
4.5
8:00 AM - 5:00 PM
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 5:00 PM
Sunday
8:00 AM - 5:00 PM
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Best nearby
Restaurants
69 within 3 miles
Attractions
80 within 6 miles
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
1,123 reviews
Excellent
934
Very good
90
Average
44
Poor
21
Terrible
42
Alex
Orlando, FL1 contribution
Feb 2020 • Friends
Yesterday I went to Hacienda Campo Rico with the intention to horse back-ride. When I get to the information area a gentleman directs me to the person in charge of the information and reservations. I walk to her she’s on the phone talking and signals me with her index finger to give her a second. That second lasted more than five minutes of me listening her talking personal things on her cell phone. I waited patiently but after 5 minutes I politely asked her if there was someone else that could take care of us witch her response was the give me a second sign with her index finger. I found it disrespectful of her and it’s a shame that people like her work in this place. A business that deals with tourists that come visit the island to have a good experience. Tourist and locals that pay money for a service and get to have this horrible customer service. On other note the hacienda is beautiful and the bar tender after hearing my complain made me a really good mojito
Written February 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
geoffandliz99
Lakewood Ranch, FL43 contributions
Jul 2023 • Family
Tour details are misleading.
Tour is advertised as a 2 hour tour and to arrive 30 minutes prior.
Our tour was scheduled at 130. When we arrived just before 1 we completed the required paperwork and then told the tour would start at 145. We loaded up , drove to the end of the driveway and then told to return back because of the weather . We waited about 10 minutes and then headed out again around 2. We toured the property for the next 50 minutes before we were made to return back , again said it was due to weather. Then we were told the tour was over and would receive a 50% refund since the tour ended a few minutes early.. when I asked for clarification I was told the tour was supposed to end at 330. So our 2 hour tour lasted about 50 minutes and then we received a 50% refund when the details state 100 % refund. We offered to do one of their other excursions instead of a refund and were told that was not an option.
Tour is advertised as a 2 hour tour and to arrive 30 minutes prior.
Our tour was scheduled at 130. When we arrived just before 1 we completed the required paperwork and then told the tour would start at 145. We loaded up , drove to the end of the driveway and then told to return back because of the weather . We waited about 10 minutes and then headed out again around 2. We toured the property for the next 50 minutes before we were made to return back , again said it was due to weather. Then we were told the tour was over and would receive a 50% refund since the tour ended a few minutes early.. when I asked for clarification I was told the tour was supposed to end at 330. So our 2 hour tour lasted about 50 minutes and then we received a 50% refund when the details state 100 % refund. We offered to do one of their other excursions instead of a refund and were told that was not an option.
Written July 8, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karla A.
Puerto Rico6 contributions
Apr 2021 • Family
Thank you Angel for being the best of the best tour guide for my family. Highly recommended, had a awesome time! Do follow rules to be safe. The place is hidden but it is beautiful, well worth going for. Food and drinks are great. Recommend to bring glasses as dirt does go everywhere and also we recommend to eat after since there is a lot bumps. Overall it was a wonderful experience.
Written April 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nic C
Bordentown, NJ1 contribution
Aug 2024 • Family
Was nearly killed on the zip line tour when the guide neglected to engage the brake. I hit the tree at the end at top speed while my wife watched in horror. The guides told the tour we would be moving quickly to avoid potential lightning which seems incredibly reckless on a multi-stage zip line course full of hanging bridges, especially given the group of roughly 16 people, many children, were all novices.
I would strongly recommend not suing this company as they don’t operate safety measures of any kind.
Lastly it’s worth noting that our tour was booked through Royal Caribbean who has denied any liability despite sustaining a serious injury to my leg and the obvious negligence exercised here.
I would strongly recommend not suing this company as they don’t operate safety measures of any kind.
Lastly it’s worth noting that our tour was booked through Royal Caribbean who has denied any liability despite sustaining a serious injury to my leg and the obvious negligence exercised here.
Written August 28, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caseyjessysammy
Philadelphia, PA24 contributions
May 2024 • Friends
First time zip lining . As a 63,yr old woman, I was nervous . The guides were exceptional - very helpful and encouraging. I recommend being in good physical shape for the climbing aspect to get to the zip areas or you could really get into some distress . Thankfully I was able to make it through to the end and it was worth it!
Wear good hiking shoes , bring water and use bug spray
Hang on and enjoy the adventure. Thanks
Wear good hiking shoes , bring water and use bug spray
Hang on and enjoy the adventure. Thanks
Written May 29, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manajay
1 contribution
Dec 2020 • Couples
This activity is fun! Our tour guide Alec made us feel warm & welcome. The track is HUGE! you will be going across over 1,000 acres. My only complaint is the ride is not 2hrs. we didn’t start riding until after a half hour after our scheduled time & their is a long 20minute break while your riding. Also the track wasn’t very muddy so if your expecting to get dirty go the day after it rains All in all! It was fun & a great experience
Written December 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Becky K
1 contribution
Aug 2023 • Family
Went with the family and friends for the zip-line tour and had a blast! The staff was extremely helpful, knowledgeable, encouraging and enthusiastic. Fernando, Jorjito, Victor, Ed and Javier were the best crew! They made sure everyone had a great time. Definitely would recommend to anyone headed to Puerto Rico!
Written August 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rebecca A
14 contributions
Apr 2023 • Friends
Rode single ATVs on a rainy day. So much fun! The trails are bumpy & muddy. Our guide Jeremy was awesome! There is also a small farm with large African tortoises, peacocks, birds & chickens. Also a mansion there that has been in movies. The 2 hour tour flew by. They also offer zip line, dune buggy/ATV & horse riding. They have a bar with food. Only 20 min ride from San Juan. So glad we did this!
Written April 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Seynabou Denise N
4 contributions
Mar 2023 • Couples
super cool activity! great for groups and couples, but be sure to rent your own ATV rather than sharing. it’s veryyyyyyyy dusty so bring a scarf and sunglasses as covering. wear clothes and shoes you don’t mind getting dirty
Written March 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Frally
Chicago, Illinois85 contributions
Feb 2015 • Couples
We zip-lined at Hacienda Campo Rico, which will be reviewed separately as it was great. Hacienda Campo Rico leases space to adventure tours. There is a large scarlet macaw onsite that is locked in a small cage. We witnessed children tormenting the macaw to the point that the macaw was hysterical. We asked an employee about how often the macaw was let out of the cage. The employee said THE MACAW HAS NEVER BEEN LET OUT OF ITS CAGE. This is an atrocity. The employee stated the owner did not want the macaw to be given any freedom. This is truly abuse. We also saw other animals on the properly that looked like they had been neglected, if not abused, including a poor young cat. I cannot believe the irresponsibility and cruelty in not letting a large macaw out of its small cage and allowing children to taunt it to the point of hysteria. We will never return to Hacienda Campo Rico.
Written February 14, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Can a beginner swimmer enjoy this tour? What is the recommended age range for this tour?
Written October 7, 2018
When entering Hacienda Campo Rico on a GPS, what is the address? I'm trying to map it from my condo on Isla Verde Ave. to that and the address of Avenida Campo Rico, Carolina, 00985, Puerto Rico is not working.
Thanks.
Written October 13, 2015
Is there a shuttle to the Cruise Ships at Port Canaveral
Written January 17, 2015
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