Gardaland Park

Gardaland Park, Castelnuovo del Garda: Hours, Address, Gardaland Park Reviews: 4/5

Gardaland Park
4
10:00 AM - 7:00 PM
Friday
5:00 PM - 10:00 PM
Saturday
10:00 AM - 7:00 PM
Sunday
10:00 AM - 7:00 PM
About
Live the adventure of Gardaland Resort, the first destination to have fun in Italy! Unforgettable emotions are waiting in the incredible Amusement Park, in a completely themed Aquarium and a fairy-like hotel.
Suggested duration
More than 3 hours
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Popular mentions

4.0
20,085 reviews
Excellent
9,053
Very good
5,408
Average
2,052
Poor
1,209
Terrible
2,363

Nicolai W
Naestved, Denmark67 contributions
Very average experience
Oct 2021 • Family
The park is nice and clean.

The queue system and the time it took to try an attraction is a joke. We thought it was a good idea since the italian mentality is not really one that seem to like the concept of a queue very much. (Sorry - not to offent anyone).

But the app is terrible and doesnt make it smooth. People line up even though their number is not up and stand in the way for people who is ready. The minutes in the app is up and down. Amount of people infront of you is wrong. App open up to people in bundles. 0-50-0-50 instead of 25-25-25-25.

There seems to be too many people in the park in general and we are happy it was not in july.
Written October 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Christian B
2 contributions
Don’t go there
Oct 2021 • Family
I was in Gardaland on 16/10-21. There was way too many people. Everyone was let in but many of the rides and the water world was closed. The queuing app system is horrible. And the Vip system where one can pay extra to skip the line is a disgrace. Waiting time without vip was app 1-1,5 hours. And we paid more than 170 euro (2 adults and 2 kids). I felt that they stole my time and my money.
Written October 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Neza Slo
1 contribution
We threw away money and a beautiful day
Sep 2021 • Family
Terrible experience. Way too many people. App doesn't work. Mainly waiting for hours, even to enter the park or for food & drinks. High prices. Queues everywhere. A lot of money thrown away. Choose sth else, if possible.
Written September 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Guest, a cordial greeting from Gardaland Park. Thank you for taking the time to share your recent experience at the park with us. We are very sorry to hear that the day spent in our company was not fully satisfactory; it is in fact our first aim to create all the conditions so that each visitor can live real memorable experiences together with us. We are certainly sorry that, although the maximum attendance limit scrupulously set by the competent authorities has not been exceeded, it has nevertheless found an influx of visitors such as to entail long waiting times at the individual attractions. The last days of September there were beautiful days from a meteorological point of view, an aspect that will surely have enticed a large number of people to plan a day at the Gardaland Resort by choosing to visit us during the exclusive OktoberFest event; all aspects that, together, have certainly increased the already greater turnout that we historically record on weekends, albeit always within the aforementioned limits, thus impacting on waiting times compared to other periods of the year. We’re sorry for your clear disappointment but we hope there will be a new opportunity to welcome you back to Gardaland in the future. Wishing you a good day, we send our best regards
Written October 4, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Matt Cali
1 contribution
Too many visitors
Sep 2021 • Couples
Beside the new system in place which forces you to pay an extra 40€ of "fast track" per person on top of the entry price (40+40=80=insane) because without it you would spend the day waiting for your turn (almost 2 hours for every attraction), the real problem is the amount of people. I dont know if the 25th of September 2021 has been the only day so hugely visited but the park shouldnt be allowed to welcome so many persons in one day. Its been very stressful and it ruined my weekend when it should have been the other way around. 10 years ago in the middle of summer and WITHOUT COVID the amount of people and waiting time was not even near this nightmare
I'll never go back there until this covid rubbish is over, to me sounds just like an excuse to squeeze money out of your pocket. Just crazy
Written September 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Guest, a cordial greeting from Gardaland Park. Thank you for taking the time to share your recent experience at the park with us. We are very sorry to hear that the day spent in our company was not fully satisfactory; it is in fact our first aim to create all the conditions so that each visitor can live real memorable experiences together with us. We are certainly sorry that, although the maximum attendance limit scrupulously set by the competent authorities has not been exceeded, it has nevertheless found an influx of visitors such as to entail long waiting times at the individual attractions. On September 25th, there was a beautiful day from a meteorological point of view, an aspect that will surely have enticed a large number of people to plan a day at the Gardaland Resort by choosing to visit us during the exclusive OktoberFest event; all aspects that, together, have certainly increased the already greater turnout that we historically record on weekends, albeit always within the aforementioned limits, thus impacting on waiting times compared to other periods of the year. We’re sorry for your clear disappointment but we hope there will be a new opportunity to welcome you back to Gardaland in the future. Wishing you a good day, we send our best regards
Written October 4, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

S.Starkey
Tilburg, The Netherlands49 contributions
Must visit park
Sep 2021 • Family
This is a must do park if you love theme parks and your in the area on vacation, we went mid September and it was not busy, the longest ride queue was 15mins other that that it was always straight on the rides, a lot of rides for your choice, very clean and organised, and the COVID-19 queuing with a app you use to line up in is very well organised, the best i have seen yet in a theme park, only down side we had is we have a 1 year old baby under 80cm and can not go on a lot, even in peper pig land she could only go on 2 things. Even some rides she goes on in other parks she was not allowed on at gardaland unless she was above the 80cm, it did not matter even if a parent went on too.
Written September 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Guest, good afternoon from Gardaland Resort. We are pleased that the magical atmosphere of the Park, our shows and all our staff have contributed to giving you pleasant and carefree moments. Our main and only goal is to make our guests spend days full of fun, carefree and when this happens it fills us with joy and gratification. Thanks for choosing us! Best regards,
Written October 4, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

littlefeg
County Dublin, Ireland13 contributions
Family with 3 year old
Sep 2021 • Couples
Very quiet during the week, brilliant that there were no queue when you have a toddler!! Nice mix of adult and children rides
Written September 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

M_ghayyath
62 contributions
Worst customer service
Sep 2021 • Couples
The place has the worst customer service ever. They just don’t want to help and provide no solution for a problem. We purchased the flexible tickets online and assumed that we could use it anytime as it was generated with a bar code. After a long car ride from Venice to the theme park, the agent at the counter did not allow us in requesting us to reserve a date. Note that the website provides an option to purchase a fixed date ticket and another option more expensive to purchase a flexible ticket. We were not provided with any solution despite the fact that we informed them we came from Venice and were leaving the next day to a different destination. There was no refund, no waivers and no solution. Moreover, the agent at the customer service point was rude. Such customer service is not acceptable.
Written September 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Robin
Oberentfelden, Switzerland5 contributions
Day wasted
Sep 2021 • Friends
Worst experience of our holidays. Rollercoasters are good but thats the only thing. If youre not italien youre not welcome at all. You don‘t get served in food courts if you speak english. My Girlfriend waited 15min for a smoothie and then the employee just walked away and didnt come back without a word. So Gardaland even steals money. Also without internet you can not do anything since you need sign into the quie for everything (yes even food and beverage). They also let in way to many ppl and you wait ages to get on a rollercoaster. You cant compare it with Europapark in anyway not in Rollercoaster, not in love for detail and style, not in food and beverage opportunities, not in shows, not in cleanliness, not in kindness of the employees. Just not wort it.
Written September 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ladigeo
Lagos, Nigeria3 contributions
Rude attendants and Cheats
Aug 2021 • Family
We were cheated. We bought tickets for the Park and the water park. However, the park ticket was valid for August 20th and 21st, while the water park was valid for August 22nd. I bought a package with the Gardaland Magic hotel, park and water park included so I was surprised they mixed up my tickets. They insisted I paid for new full entry tickets for the Gardaland park on the 22nd to be able to use the water park. I had to pay the exhorbitant full amount at the gate even though many outlets like Essenlunga etc were doing promos. They were very rude at the gate which bordered on racism as it felt they were addressing me that way because of my skin colour. Other people that came with different complaints were addressed better. The name of lady at the Park that attended to us was Elena. I suggest you check other parks. It was my daughters 9th birthday celebration and I felt we made a terrible decision of the park chosen.
Written September 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

JoelMichel
Zurich, Switzerland2 contributions
really nice park
Jul 2021
Had a wonderfull stay in the biggest amusentment park in italy. The theming is really nice and the attractions are great. A second good darkride would be a good thing!

My favorit ride is I Corsari which in my opinion is even better that the one in Disneyland Paris.

We stayed in the Gardaland Hotel which is also a blast.
Written September 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about Gardaland Park

Gardaland Park is open:
  • Fri - Fri 5:00 PM - 10:00 PM
  • Sat - Sun 10:00 AM - 7:00 PM
Buy tickets in advance on Tripadvisor. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund.

We recommend booking Gardaland Park tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 1 Gardaland Park tours on Tripadvisor

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