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KCG Travel Services

Lassi, Greece
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About KCG Travel Services
KCG Travel Services is one of the most experienced travel agencies in Kefalonia. We have 40 years of presence in the tourism industry and we provide high-end services that cover all needs. We have branches in island's most noted resorts: Lassi, Skala & Xi beach area, we maintain & offer a vast network of our own & collaborating accommodations of all types, we have our fleet of tourist buses and offer car hire services. Our company’s main aims are: to provide the best service to our partners as well as our clients and the constant effort to improve & expand our services portfolio. We keep track of the evolution in our field & we incorporate the newly found knowledge & technologies to our services. With professionalism & passion our experienced staff and group of associates, ensure that all guests will be able to enjoy their time in the island.
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KCG Travel Services
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Sotrent wrote a review Sep 2019
Stoke-on-Trent, United Kingdom18 contributions8 helpful votes
Hired a car and paid the extra insurance which covered everything bar the key, with no excess . Travelling around the beautiful island we had a tyre blowout after hitting a brick on the road which had fallen off the hillside. Changed the tyre and returned back to KCG as tyres were included in the policy. They took the car away and on returning to pick it back up they said we owed a charge of €100. We were accused of off-roading ( my husband is 65 and it was a Suzuki Alto) We asked to see the owner and arranged a meeting for later that day, he never showed up ! We decided to leave the car as we had no trust in this company. We had to pay for the tyre as they were holding a deposit of €200. We left shocked at false accusations and feel ripped off.
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Date of experience: September 2019
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Sharron wrote a review Sep 2019
Peterborough, United Kingdom6 contributions2 helpful votes
Used KCG Travel for our coach trip. Comfortable coach, coach driver and tour guide were excellent. Wasn't on the coach for long periods of time. Explained all about the history where we were travelling through. Had approx 7 stops on the tour which was absolutely amazing . Definitely would reccomend.
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Date of experience: September 2019
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Response from KCG-Kefalonia, Manager at KCG Travel Services
Responded Sep 12, 2019
Many thanks for your review :) hope to see you again in one of our trips :)
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Julie K wrote a review Aug 2019
Kingston-upon-Hull, United Kingdom124 contributions85 helpful votes
Staff are knowledgeable when booking. Did two trips, Fiskardo Island Tour (32.50 euros) which was a full day coach trip with a guide (Elvira). Highly recommend this trip as you get to see and learn so much about the island. Second trip Ithaka Cruise (49 euros) a full day boat trip cruising round Ithaka stopping for swimming and visiting the capital Vathy and also Kioni for a waterside lunch,absolutely stunning and again highly recommend. Just to note, I was apprehensive as I'm sometimes seasick but not on this trip - water very calm. Also the boat (Romantika) was very well equipped with toilets and wash facilities along with a well stocked bar. Both trips were extremely well organised and pick up and drop off near your hotel.
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Date of experience: August 2019
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Response from KCG-Kefalonia, Manager at KCG Travel Services
Responded Aug 27, 2019
thank you very much for your review :)
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Lauren R wrote a review Aug 2019
4 contributions5 helpful votes
Went in for information on trips, was basically told "look at leaflets." Totally disengaged and not helpful in the slightest even when questions were asked, woman remained looking at her computer. Lassi branch next to bus stop.
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Date of experience: August 2019
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Response from KCG-Kefalonia, Manager at KCG Travel Services
Responded Aug 20, 2019
Τhank you for your comment and we are sorry about your experience. Negative comments help us to become better and better. :)
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Matty wrote a review Aug 2019
Milton Keynes, United Kingdom3 contributions2 helpful votes
Excellent day out, well worth the price. Elvira was an excellent guide, offering fantastic commentary throughout the day....strongly recommend.
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Date of experience: August 2019
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Response from KCG-Kefalonia, Manager at KCG Travel Services
Responded Aug 19, 2019
Thank you very much for your review :)
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