We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Review Highlights
Ash is a Superstar!!

This girls rocks. She really helped me a lot in a difficult situation once I took a ferry and I... read more

Reviewed 1 week ago
katyara2004
,
Moscow, Russia
via mobile
Great trip

We caught the ferry from Stony Point jetty to Cowes for lunch with friends. If traveling by car... read more

Reviewed March 6, 2018
Lois P
,
Melbourne, Australia
Read all 18 reviews
13
All photos (13)
Full view
Traveler Overview
  • Excellent84%
  • Very good0%
  • Average0%
  • Poor0%
  • Terrible16%
Travelers talk about
“stony point”(4 reviews)
“french island”(5 reviews)
About
Western Port Ferries operates the passenger ferry service on spectacular Western Port Bay, sailing between Stony Point, on the Mornington Peninsula, Tankerton on French Island and Cowes on Phillip Island. The service operates 365 days per year, and...more
Suggested duration: < 1 hour
Contact
Crib Point, Victoria 3919, Australia
Website
+61 3 5257 4565
Call
Reviews (18)
Filter reviews
18 results
Traveler rating
15
0
0
0
3
Traveler type
Time of year
LanguageEnglish
15
0
0
0
3
Show reviews that mention
All reviewsstony pointphillip islandfrench islandgreat tripferry servicecowescrewpassengersboatferriespierride
FilterEnglish
Updating list...
1 - 10 of 18 reviews
Reviewed 1 week ago via mobile

This girls rocks. She really helped me a lot in a difficult situation once I took a ferry and I realized that I left my purse somewhere on the train before . She cheered me up , called the train station lost and found and...More

Thank katyara2004
LeanneJ434, Manager at Western Port Ferries, responded to this reviewResponded 1 week ago

Thank you for your beautiful review. Yes, we agree Ash is superstar. A big heart indeed. Hope to see you aboard Western Port Ferries again! Warmest regards, Leanne

Reviewed 2 weeks ago

Travelling to French Island has been a frustrating experience with Westernport Ferries, for the first time in the 3 years I have been visiting the island at this time of the year to see the orchids. The past few years everything has gone smoothly with...More

Thank Neha N
Reviewed June 28, 2018

Having been left on the pier twice now, I have no confidence in the service, if you can call it that. It was my understanding that the first and last ferry, is a service designed to connect with the train from/to Frankston. I have registered...More

2  Thank Lizcan2018
Leanne J, Manager at Western Port Ferries, responded to this reviewResponded July 9, 2018

Thank you for your review and feedback. Please note that our number one priority is customer safety and on the day you travelled was indeed one of the windiest days of the month of June on Western Port Bay with winds recorded at 37 knots....More

Reviewed March 6, 2018

We caught the ferry from Stony Point jetty to Cowes for lunch with friends. If traveling by car make sure to get to Stony Point early as parking can be limited. We were a group of 10 seniors which allowed us all,to,travel free on weekends...More

1  Thank Lois P
Leanne J, Manager at Western Port Ferries, responded to this reviewResponded March 8, 2018

Thank you for the great review. What a great days outing. Sailing to lunch, a wander around the village of Cowes, visit the brewery or ice cream shop and wander the beach. Perfect! Hope to see you again soon. Regards, Leanne

Reviewed March 4, 2018

We read that travel to and from Phillip Island is free on weekends for seniors so decided to try it out. The ferry ran on time. It was easy to board and move around. The captain was Spike and he and his crew were friendly...More

Thank Noi-Pip
Leanne J, Manager at Western Port Ferries, responded to this reviewResponded March 8, 2018

Thank you for your great review and feedback. It is a great day trip to Cowes, Phillip Island. Sail to lunch, ice cream on the beach or a visit to the brewery. Train to Stony Point and a 5 minute walk to the jetty. Hope...More

Reviewed March 4, 2018

The women who ran the ferry service when we visited did a fantastic job. Great maneuvering by the captain made for a gentle ride and the service crew were attentive and helpful.

Thank Helen D
Leanne J, Manager at Western Port Ferries, responded to this reviewResponded March 8, 2018

Thank you for your great review. Our crew do an amazing job and your feedback has been passed on. Hope to see you onboard agin soon. Regards, Leanne

Reviewed March 3, 2018

Recently with a few friends I travelled from Cowes to Stony Point and return with Westernport Ferries, We bought our tickets online which proved to be good idea as the ferry company then has your mobile phone number in case they need to contact you....More

Thank Heather M
Leanne J, Manager at Western Port Ferries, responded to this reviewResponded March 8, 2018

Thank you for your great review and feedback on our services and staff. We hope to see you onboard agin soon. Regards, Leanne

Reviewed February 26, 2018

horrifying experience, tipped over very scary and did not even check with each passenger shocking service

Thank Wayne L
Leanne J, Manager at Western Port Ferries, responded to this reviewResponded March 8, 2018

Thank you for your feedback, this has been passed on to our Operations Manger. for review. Regards, Leanne

Reviewed February 20, 2018

Sensational Trip! I experienced a very smooth trip under slightly testing conditons. Docking at Phillip Island was faultless, no thumping or banging into the wharf. It was later I discovered the skipper and crew were all girls...hats off to you.

1  Thank Juliemta18
Leanne J, Manager at Western Port Ferries, responded to this reviewResponded March 8, 2018

Thank you for your wonderful review, and yes the crew do an amazing job. Hope to see you onboard again soon. Regards, Leanne

Reviewed February 18, 2018

This is my second review of the ferry service my first being on a smaller boat (ship?) Anyway boat clean, fast, stable and comfy...tick tick tick tick Crew happy polite clean and professional....tick tick tick tick Service prompt, effective, useful and safe....tick tick tick tick...More

Thank martinc2103
Leanne J, Manager at Western Port Ferries, responded to this reviewResponded March 8, 2018

Thank you for taking the time to write a wonderful review and we are so glad that you enjoy the service. Our team do a wonderful job and I have passed your feedback on to them. Look forward to seeing you very week! Regards, Leanne

View more reviews
Nearby
Nearby HotelsSee all hotels
North Pier Hotel
102 reviews
5.24 miles away
The Waves Apartments
245 reviews
5.27 miles away
The Castle Villa by the Sea
89 reviews
5.32 miles away
Comfort Resort Kaloha
325 reviews
5.39 miles away
Nearby RestaurantsSee all 2 nearby restaurants
Chilli N Lime
32 reviews
3.54 miles away
French Island General Store
15 reviews
4.41 miles away
Pelikan Societe
229 reviews
4.72 miles away
202
6 reviews
1.17 miles away
Nearby AttractionsSee all 4 attractions in Crib Point
Naturaliste Tours
7 reviews
2.84 miles away
Warringine Park
9 reviews
4.29 miles away
Fred Smith Reserve
5 reviews
4.82 miles away
Questions & Answers
Get quick answers from Western Port Ferries staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines