Waer Waters
11:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
10:00 AM - 11:00 PM
Saturday
10:00 AM - 11:00 PM
Sunday
10:00 AM - 11:00 PM
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About
You’ll feel as if you’ve arrived in a zen wellness paradise with 12,000m2 of pure pleasure as you participate in an extensive programme of experiences with sauna, scrub and mediation sessions in the spa. Enjoy wonderful, relaxing body treatments and end your day of pampering with delicious food in our restaurants.
Suggested duration
More than 3 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.0
505 reviews
Excellent
194
Very good
162
Average
59
Poor
37
Terrible
53

Mattjcr
5 contributions
Couples
Probably the best spa I’ve ever been.

It’s nice to have two areas even tho I’m more interested in the naturist space as it is more quiet and « natural ». This space is more of an outdoor and you can feel the energy of this holistic spa.

The dressed area is also very nice with different experiences.

They offer special treatment and ceremonies with no additional price and this is really enjoyable.
The sound bath (Tibetan bowl…) and the versing ceremonies worth the trip ;)

To finish I’d say that I’ll go again and enjoy another stay, as you forget your phone and your life, you live in the moment and you can stay in your bathrobe for all the duration of your stay and this is a real game changer in terms of peace and relaxation.

The nudist area is really respectful and the people knows why they are here, to enjoy peace and respect each other.
Written December 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Guest, Thank you for taking the time to share your positive feedback. We are glad to know your stay with us was such an enjoyable experience and that you appreciated our high standards and quality service. We look forward to seeing you again in the future. Best wishes, Team Waer Waters
Written December 12, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

antoniocF5616PT
Santa Cruz de Tenerife, Spain124 contributions
Couples
Clean facilities , relaxing sessions with lovely aromas , friendly staff , unfortunately we could only take pictures of the reception (you are not allowed to take your mobile with you) but the place looks nice . We ate at restaurante L'obergine , our waiter was ISMAEL , gave us a professional and friendly service , the food was good . Thank you!
Written September 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Amy C
1 contribution
The experience overall was really nice, the facilities were amazing. The bad part: there was a creep who took his phone into the facilities (even though no phones were allowed), and took a picture of me and my friends. We told the employees of Waer Waters, and they identified the guy and told him to remove the photo, but otherwise allowed him to stay, which I thought was not great. Not sure why they didn't remove him or ban him from the premises, but it made me feel really not safe for a place that was marketed for relaxation. (I've also posted this review on google maps)
Written September 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Amy, Thank you for sharing your review. It was very concerning to read of this experience. We try to ensure that our guests enjoy a relaxing visit in a safe environment and truly apologize for this incident. All of the team do hope that we have the pleasure of seeing you again in the future. Kind regards, Team Waer Waters
Written October 11, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Katyatje
Aalst, Belgium1 contribution
Couples
Hugely disappointed for my 50th birthday due to the lack of empathy and customer service.
On 21/12/21 I get a voucher from WW to use it as a present for my birthday that day.
At least this is what I thought was the intention, because you only celebrate half a century once!
When they arrive, they casually say that this does not apply DURING the school holidays.
My children and those of my partner who was with me have their last exams today and as a result the Christmas holidays will not start until 27/12/21!
Not possible, WW was completely full and the voucher could not be used, strange because I could still book and reserve?!
In previous years this was never a problem ON MY BIRTHDAY.
It is a pity that no more effort could be made here towards the customer and please do not give a voucher on someone's birthday if it is not possible to use it. I don't see the point in it and with a little empathy, smile and customer care this would have been a nice experience.
Unfortunately, the empathy and open-mindedness were lacking.
No problem paying this afternoon, but don't use the gift voucher next time and respect the holiday periods.
Sometimes a little kindness and out of the box thinking is worth a lot more! 1 customer more or less doesn't make a difference, but it certainly does for me!
Written December 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Kili
20 contributions
Friends
Before purchasing your ticket, you are asked your ID card - for “your security”. On ID cards are stored a lot of sensible data and I do not feel comfortable that a privat business company wants acces to these data. This is not a medical facility where it would make sense to show your ID, but this is a commercial company. And anyway, I do not see how acces to the data on my ID card can improve my security in the wellness. If I’d be in the unlucky situation to need medical assistance while in the spa, then hopefully medical personal will understand my needs without first checking on my ID. So, why the pressure? I refused to show my ID card and the receptionist asked my name and birth date instead (after checking with her boss). Well, it’s ok that a company wants to know with whom they are dealing but a name would be sufficient. They still have to learn that customers care about privacy.
Written February 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Enrique D
Brussels, Belgium45 contributions
This facility is not even reachable by phone.. says enough about customer service, right? You can send however a question through a form (which seems to be destined only for reservations) .. How sad.. They ask .. upload a photo, why ?? of course mobile phones or cameras are not allowed !!!?? Figure it out !
Written July 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

WendyANDMickael
Brussels, Belgium50 contributions
Friends
Although we've read quite lot of positive feadback, we were welcomed in an unfriendly and unprofessional way.

We made a booking for 6 persons, 1 extra person would arrive later. The 'lady' at the reception immediately blocked our way, saying she we just cannot enter and cannot eat together. Strange, as we did not have the intention to eat at all, and she did accept our advance booking.
I understand that they accept group bookings of max 6 persons. But does this mean that it is forbidden to know other people in the complex?

I have never experienced such a childish, unprofessional, uncommercial and rude mentality in a so called 'welness center'...

We left the complex and will never return. A pity for them, as we all live within an immediate range of 10kms!

Note: we are 7 women working in the medical device and pharmaceutical industry, real estate, people management, telecommunications and art, but we were strangely enough treated like 'outlows'.
Written September 15, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

vlad v
1 contribution
Friends
Sauna's procedures are really poor, i advice to all visitors to not speak another language ,only dutch, if not you're not welcome, too expensive for given services.
Written September 20, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Enrique D
Brussels, Belgium45 contributions
Friends
I went once again to this wellness center (the non-textile part) Different sections of the domain were kinda closed or cut off (because of the works they are doing? no explanation was given).. What bothered me most, was that in the hot tub and the swimming pool couples were actually sitting on each other or clearly touching each other under water or kissing (french kissing I mean). I respect everyone and everything, but this should not be done in public.. My friend with whom I went was kinda shocked as in most wellness centres it is clearly mentioned that physical contact is not allowed.. My friend even made the remark "this seems like the Love Boat" and it was not a compliment. Not planning to go there again
Written June 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Annaa
1 contribution
Solo
I don't even know where to start, and this is sad because the location in itself is very nice, located in a quiet place with a good infrastructure, but the staff and their incompetence makes you want only one thing : leave as soon as possible. Another thing I don't expect is that you need to be careful because sadly there are thieves, and of course when you try to explain that to the "staff" they barely care of what you are saying and don't even make the effort to make you believe that they will do whatever is possible to help you. With the time I've learned that in Belgium the principle of "Le client est roi" doesn't apply for this country, and even more for this establishment.
Written July 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Waer Waters (Groot-Bijgaarden) - All You Need to Know BEFORE You Go

Frequently Asked Questions about Waer Waters

Waer Waters is open:
  • Mon - Thu 11:00 AM - 11:00 PM
  • Fri - Sun 10:00 AM - 11:00 PM


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