We recently decided to visit Hacienda Carabalí to enjoy natura activities as for example riding a horse and four tracks. As locals, we have visited many years ago. Once again, they exceeded our expectation. Considering they had just opened after the lockdown due to pandemic, the experience and service was excellent. Since my first call to clarify doubts, all the way to the entrance with the guard, restaurant staff directing us to the park, restaurant servers, registration and riding a horse staff...they were all excellent. They went the extra mile when my daughter got scared with the horse (it was her first time riding), talked to her, had a lot of patience and the final result was that she enjoyed her first time riding a horse. Rocío voluntarily got in a horse and went had in hand with my daughter during the tour; Kevin M our guide, did several stops to make sure my daughter was with us. The supervisor whose name I don't know, was amazing as well.
Last but not least, the organization was spectacular; signage; cleanliness; protocol, etc. I fully recommend you visit Hacienda Carabali, even if you are a local or tourist. They have many activities to offer!