Farncombe Fun Zone

Farncombe Fun Zone, Godalming: Hours, Address, Farncombe Fun Zone Reviews: 3.5/5

Farncombe Fun Zone
3.5
Game & Entertainment Centers
10:00 AM - 5:30 PM
Monday
10:00 AM - 5:30 PM
Tuesday
10:00 AM - 5:30 PM
Wednesday
10:00 AM - 5:30 PM
Thursday
10:00 AM - 5:30 PM
Friday
10:00 AM - 5:30 PM
Saturday
10:00 AM - 5:30 PM
Sunday
11:00 AM - 4:30 PM
About
Suggested duration
1-2 hours
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3.5
22 reviews
Excellent
7
Very good
6
Average
1
Poor
3
Terrible
5

fly7471
London, UK105 contributions
Well overpriced
Mar 2018 • Family
This soft play is small, ok that’s fine but £7 per child?

Ordered a cup of tea, £2.50 for a small cup?

£8 for a jacket potato?????

Someone is not making money but hiking prices is the wrong solution. Soft play itself is small and kids get bored quickly.
Written April 2, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

LJMJ2010
218 contributions
Disgusting!!
Feb 2018 • Family
Visited here today with my 3 year old son, and is was disgusting!
It hadn’t been cleaned from the day before and there had obviously been a party there. There was cake and food all over the floor, empty drinks left everywhere, and it stunk. The nappy bin hadn’t been emptied and the toilets weren’t clean nor did they have any toilet paper.
I wanted to leave immediately but my son was desperate to play.
It was expensive and they wait for food was an hour by the time it had come!!!!
I wouldn’t steer clear of this place by all costs!
Written February 6, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

BMKelly67
Guildford, UK30 contributions
Bright and fun but very expensive for a small soft play.
Jan 2018 • Family
As a grandmother I am not in soft play every week but I did notice this was more expensive than others at £21 for four kids 8-1yrs which was apparently discounted. Add to that £1.50 for a small carton of supermarket juice and an hours play is suddenly into £30.
It has undergone new ownership I believe and the standard of cleanliness is good and they are making an effort to ‘jolly it up’ more. Staff are friendly.
I’m sure there was no limit to time spent in there but such a small soft play has limited offering and isn’t very high for the older kids to be able to stand up.
There are several ‘pay and ride’ machines around so be prepared...
Written January 15, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

learnalanguage
Toulouse, France5 contributions
Lovely place to take your little ones!
Nov 2017 • Family
We have been a few times and love the place. Really friendly staff, clean, bright, good soft play plus other toys and all round a great place to entertain little ones for a few hours. Will definitely go again.
Written January 13, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

suecannings
Hampshire, UK2 contributions
Friendly and great fun
Jan 2018 • Family
Had a party here in December for a two year old and friends had a brilliant time, made to feel very welcome and nothing was too much trouble, lovely party room which we had sole use of whilst we were there, took the grandchildren there today and had another fab time.
Written January 4, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rob C
3 contributions
Very hospitable and fun
Dec 2017 • Family
Recently visited for 1.5 hrs on our sons birthday, on finding this out the owner provided a party bag and balloons. Very hospitable great fun for the kids, chilled Christmas music. Recommended.
Written December 30, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Nicola S
1 contribution
Friendly & clean
Dec 2017 • Family
I’ve been going for a few years & since the new owner took over it’s been much cleaner, always a friendly welcome & the food & drinks are great! I’d highly recommend a visit 👍
Written December 6, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Daniel M
1 contribution
Drops food on the floor and serves it !
Aug 2017 • Business
As an ex employee i would like to let everyone know about his so called 5 star rating:
-never uses handwash, I mean I've never seen him do it !
-drops food on the floor, when i asked him if hes gonna serve that he said and i quote: "yeah, f. it, it now has more vitamins !" and laughed out loud.
-takes out trash but doesnt wash hands after !
-washes the trash bins(the pink hippos) on the kitchen sink, and leaves them to dry out there on the table where he prepares food the next day !

Thats about everything i remember right now, oh i almost forgot, he wanted to sell expired crisps to the children who booked parties, he said he will serve them in a bowl and wont show the original packaging and no one will know.
This guy will do absolutely everything for a few quid.

Bottom line: if you want to pay a silly amout of money for entrance at least do yourselves a favour and dont order food and if you really do, take a good look in the kitchen if he washes hands before starting to cook.
Written November 22, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kat
Godalming, UK71 contributions
Awful Service & Extremely Expensive!
Aug 2017 • Family
We went here today, we've not been in since its been under new management and we where extremely disappointed!

We sat down whilst the children went to play and then I put my one year old niece in the secure younger play area this is where the first issued arrived. I took my eyes off my niece for all of two seconds, to then turn around and find that she has a small love heart sweet wedged in her mouth and was nearly choking - once I'd taken it off her I then found several more of them within the young children's ball pit bearing in mind we went early morning and where the only ones using the younger ball pit area which indicated that this area hadn't been cleaned or checked prior to opening. We also knew this was the case because the machine that dispensed the sweets wasn't working.

We then went to order food, to then be told they had a fault in their kitchen and where unable to serve cooked food, and even sandwiches - but we weren't allowed to eat our food as it's company policy.

So we ordered a slush puppy to keep the children busy until we left and could get lunch - as seen in the picture the slush puppy was tiny and we where changed an astonishing £5 each for one that size - which is absolutely ridiculous. You can get one triple the size for £3 in the post office up the road.

My nephew then put a pound in the toy machine, which might I add didn't dispense a toy. We went to complain, and to get our £1 back or the toy and had to wait at the counter for around 5-7 minutes waiting for a member of staff - along with other customers who where also waiting for service.

Turns out the staff member was new, and had been left on her own to run the place (IT'S SCHOOL HOLIDAYS EMPLOY MORE POEPLE AND HAVE AT LEAST ONE EXPERIENCED MEMBER WORKING AT ALL TIMES!).

Also shown in the photographs, the member of staff was constantly on her phone, which is unprofessional and meant that she was neglecting customers in order to do whatever she was doing on her mobile.

We definitely won't be going back, which is a shame because it's the closest child friendly place we have.

Written August 4, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Emma H
Godalming, UK17 contributions
VERY Expensive
Dec 2016 • Family
For young children it is a good size and you know you can see them at all times. However bigger children do go on there as there is only one small frame for all; some of these children can be very boisterous as well.

Considering the size of the play area it is incredibly expensive at £6 per child. If you have children over 5, I would recommend going somewhere bigger where you will get better value for money.
Written December 31, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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