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Jump City UK

65 Reviews
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Jump City UK

65 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
65Reviews1Q&A
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Sam M wrote a review Oct 2020
7 contributions2 helpful votes
Good group sizes to maintain social distancing, and I was REALLY happy to see the deep cleans after each session! Really pleased with the experience! And well done to the management! ⭐️⭐️⭐️⭐️⭐️
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Review collected in partnership with this attraction
Date of experience: October 2020
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Ajay_20130 wrote a review Sep 2020
2 contributions2 helpful votes
I’ve emailed about something I wasn’t happy about on my visit. Still haven’t had a response back. Think it’s pathetic when I booked online and online it doesn’t state new socks needs to be purchased EACH time visited. When I told the person at reception his like yeah it’s false advertisement they haven’t updated the system yet.
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Review collected in partnership with this attraction
Date of experience: August 2020
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Passport657146 wrote a review Sep 2020
2 contributions
I understand the need for businesses keep afloat but making rules that make no sense are just insulting. My daughter bought new socks as current coronavirus rules insist, she then went again a week later and had to buy yet another pair. I then took five kids and all had their own trampoline sock from previous visits but had to buy five more new pairs (£10 of unexpected expense). I would bare this expense if I could understand the reasons and why a brand new pair of socks will prevent coronavirus - please someone tell me! Should they also of purchased a new pair of leggings for the amount of times they land on their bums! Please be more imaginative and consider being fair for the customers who may not have excess cash to go over the expected cost.
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Date of experience: August 2020
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Sultan_Hassan wrote a review Aug 2020
London149 contributions43 helpful votes
I came across this trampoline venue when visiting the area for soft play recently and I would have never come across it otherwise. Hence, I would have most definitely visited earlier if I'd known about it. It is extremely well run, with temperature checks upon arrival, social distancing at reception and the strict guidelines of having to buy new socks every time you visit until government guidelines change. We went on Bank Holiday Monday which offered a special promotion of £5 pp per session and were informed that they would continue this every Wednesday during term-time. The venue itself is a decent size but not as big as the trampoline venue in Enfield. Nevertheless, there is more than enough space and fantastic entertaining space suitable for adults and kids. I think the Enfield one is a little better if you have younger children below the age of 3 but there is still lots of trampoline sections for toddlers to enjoy with the help of their parent. There is also space to hold a birthday party here and a good seating area for light refreshments whilst you watch those jumping.
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Date of experience: August 2020
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Angela H wrote a review Jul 2020
14 contributions5 helpful votes
We’ve just had our first visit since they reopened after lockdown. I had my reservations but the kids love this place so much & i’d seen from the promo video Jump city had put a lot of effort into being COVID ready. They’ve done all the things other places have done like screens, sanitiser and signage, but they’ve also done a lot more that I didn’t think was possible. In between sessions a team of staff are running around cleaning all the mats, touch areas and even seems to be spraying/fogging the sponge pits. Tables & chairs are sanitized after every customer, even the lockers are being cleaned every session. Staff are all wearing masks, but they are still super friendly and helpful as always. It actually makes me feel a little guilty sitting mask free enjoying a coffee from the viewing platform. You can see the staff are working so hard to make sure that the place is COVID safe and that customers feel it. Well done to the staff & management, you are doing a great job as always. One thing to note, one of the conditions of their reopening is that new socks must be used with every session. It’s annoying when you already have loads in the drawer from previous visits, but hey when you see how much the staff are doing their end, it’s a small price to pay. Thanks Jump City for getting us into the new normal safely.
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Date of experience: July 2020
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