Phantom Creek Estates

Phantom Creek Estates, Oliver: Hours, Address, Phantom Creek Estates Reviews: 4.5/5

Phantom Creek Estates
4.5
11:00 AM - 6:00 PM
Monday
11:00 AM - 6:00 PM
Tuesday
11:00 AM - 6:00 PM
Wednesday
11:00 AM - 6:00 PM
Thursday
11:00 AM - 6:00 PM
Friday
11:00 AM - 6:00 PM
Saturday
11:00 AM - 6:00 PM
Sunday
11:00 AM - 6:00 PM
About
Phantom Creek Estates is home to estate vineyards across two distinct benches in the Okanagan Valley. Uniquely influenced by geological forces millennia in the making, today these acclaimed, historic vineyards are each farmed according to meticulous organic and biodynamic techniques.
Suggested duration
1-2 hours
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Tours & experiences
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Popular mentions

4.5
41 reviews
Excellent
31
Very good
2
Average
4
Poor
2
Terrible
2

Bunny88
Vancouver Island, Canada4 contributions
Wish the view matched the experience
Jun 2021 • Couples
We stopped over for lunch at this gorgeous winery and I had high expectations going in, considering the price. The view and facilities are outstanding, but the rest of the experience did not live up to expectations. We ordered a two course lunch at $55 per person with wine pairings at $20 per s person and I have to say that overall it was not worth it. The wines were just ok, not what I expected at all given the names behind the label and the food was good, but service was very slow. Would I recommend this? No I wouldn’t. You can do much better. Our experience at Burrowing Owl was much better. I don’t mind paying the money if the experience is wonderful and so are the wines, but I couldn’t help but think that they served their worst wines with the pairings. We have been to many wineries in Napa/ Sonoma, France and Italy and they need to raise their game here if they want to be a highlight of someone’s vacation.
Written June 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you very much for your feedback and for sharing your experience with us. We will take your comments into consideration and we will pass them on to our Restaurant team. It's only been 10 days since we launched our restaurant and your feedback is valuable to us since we are always looking to improve our experiences. We are also managing the unusually high sudden tourism influx in the valley which, combined with the recent difficulty in finding qualified staff has put immense pressure on every hospitality business in the area. We have taken measures such as limiting reservations as a means if necessary to be able to provide quality food and enjoyable experiences. We are sorry to hear that your experience was not to our standard. We are happy to see your appreciation for our food and we take note and hope to be able to welcome you back someday. If you would like to further discuss your experience with us, please email us directly at guestrelations@phantomcreekestates.com. Thank you.
Written June 22, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Wilson L
Coquitlam, Canada2,544 contributions
Amazing winery
Jun 2021
An amazing winery! The wine here is so good and the staff were amazing. The architecture at this winery is spectacular. We can't wait to visit again and check out the restaurant!
Written June 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Wilson Lin, thank you so much for visiting us! We are looking forward to welcoming you again soon.
Written June 7, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Shannon S
Lake Country, Canada8 contributions
Going to need to do better at the prices you will pay
Jun 2021
Let's start with the positives. The view is outstanding. On to the rest. We had a premium tasting and charcuterie lunch on the patio. Flies, flies, flies all over the food was not a good way to start the experience. Premium wine? I believe the best wines are being sent to China, what you get is single varietal wine from the old CC Jentsch property and a Cab Sauv from the newly planted area. Not premium. Limited staff, nowhere near as knowledgeable as Black Hills . Once the buses started to arrive it was game over for us, never saw our server again. If the vibe they are going for is pretentious, they hit the mark.
Written June 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you Shannon for visiting us and for sharing your experience with us. We are truly sorry to hear that your experience was not to our standard. If you have any questions or further concerns we would be happy to discuss with you, you can email us at guestrelations@phantomcreekestates.com. Thank you.
Written June 22, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dawn W
Oliver, Canada11 contributions
EXPENSIVE but good.
May 2021 • Couples
Owned by a billionaire who wants you to pay 20 or 25 per tasting (non refundable ) the wines are good but for me I really don't want to support people that are driving up tasting fees to insane proportions.

The staff were excellent, the views are beautiful, the wines are organic and quite good but I can't support these kinds of prices.
Written May 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for visiting us and for your feedback. We offer seated tastings experiences (fees are $20/ person or $25 if upgraded to a premium tasting) which are designed to be immersive and personalized experiences, guided by exceptionally knowledgeable Brand Ambassadors. Fees for these experiences are waived for guests who join our Wine Club. We also have a tasting bar experience (fee is $10/ person) where tasting fees are waived with purchase of 1 bottle per person. If you would like to further discuss your experience with us, please feel free to email us at guestrelations@phantomcreekestates.com. Thank you.
Written June 4, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Caseywonderlust
Montreal, Canada1 contribution
Fabulous wine, service snd setting!
May 2021 • Couples
Moved to The Okanagan Valley this year and had an opportunity to visit several wineries, all lovely, but this one was our favourite! Tasting wine in an incredible atmosphere with a very knowledgeable sommelier! The grounds and building are just gorgeous; we’ll be back this summer and hope to enjoy dinner on the patio.
Written May 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for visiting us and for your feedback. We are glad to know you had a wonderful experience.
Written June 1, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Gorddarchuk
19 contributions
A STUNNING WINERY WITH TUSCANY VIEWS!!!
May 2021 • Couples
An absolutely stunning backdrop for beautiful architecture and wines. The wine ambassadors at this Winery are exquisite. Very knowledge and honest about the quality and character of their wine portfolio. A must see location.
Written May 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for your kind words. We are looking forward to welcoming you again soon.
Written June 4, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

8Peter
West Vancouver, Canada623 contributions
A 100 million Dollars delivers awesome results
Jan 2021
Open in the winter - allowed us to visit the newest and best winery in the Okanagan. We paid for the premium tour - price not deducted from purchases. But well worth it. Our guide Tessa was fantastic - elegant, patient, hugely informative, non-threatening, and a wonderful guide to help us understand the history of the vineyards, the effect of terroir, and the importance of choosing the right grape varietal for the Oliver soils. The whites tasted were Riesling, Pinot Gris, Chardonnay, and Viognier. We loved the Viognier, struggled with the Riesling - and Tessa explained the Riesling vintage variation. The reds were a delightful surprise - I have felt that too many Okanagan red wines do not get enough heat in the growing season. Not here - Oliver has lots of heat units, and it showed in the Phantom reds - the Bordeaux blends, the Merlot, the Cab Franc. Can you tell we got into it? A wine tour not to be missed.
Written January 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you so much for visiting us and for your wonderful review and feedback. We will make sure we pass on your comments directly to Tess and to our Hospitality team. Looking forward to welcoming you again soon. Best regards.
Written February 17, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ken M
Calgary, Canada175 contributions
Look Out Napa Valley
Oct 2020
Spectacular facility with beautiful view. Enjoyed the relaxed pace and atmosphere of the tasting. Highly recommend pre-ordering the charcuterie board as added greatly to the experience. Look forward to trying the restaurant when it opens next year.
Written October 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you so much for visiting us. We are very glad to know you enjoyed your experience with us. We are looking forward to welcoming you again soon. Best regards.
Written October 30, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Christina G
Cultus Lake, Canada250 contributions
Far exceeded expectations
Jun 2020
The story the strength and the character of this new winery is exceptional - bar none! Worth the upgrade tasting - a true exceptional experience
Written October 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for visiting us. We are excited to hear you had a great experience. Looking forward to welcoming you again soon. Best regards.
Written October 13, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kent Wilson
1 contribution
5-stars
Sep 2020
Amazing setting and excellent wines. The staff was both friendly and knowledgeable. A new "goto" wine tasting and destination in the region/
Written October 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you so much for sharing your experience with us. We'll pass on your feedback to our Hospitality team. Regards.
Written October 13, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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