Kidzone

Kidzone, Rochester: Hours, Address, Kidzone Reviews: 3/5

Game & Entertainment Centers
9:30 AM - 8:00 PM
Monday
9:30 AM - 7:00 PM
Tuesday
9:30 AM - 7:00 PM
Wednesday
9:30 AM - 7:00 PM
Thursday
9:30 AM - 7:00 PM
Friday
9:30 AM - 8:00 PM
Saturday
9:30 AM - 8:00 PM
Sunday
9:30 AM - 8:00 PM

3.0
90 reviews
Excellent
25
Very good
20
Average
17
Poor
7
Terrible
21

Ashton N
London, UK11 contributions
Birthday party
Nov 2021
Booked a basic party package for my daughters 6th birthday. We had to wait outside until 15:30 which is when they reopened for the afternoon. Many of my guests had arrived by this time however I was still not allowed in which for me seemed very unprofessional for myself and for the business. We had our own host but felt I was doing a lot of the hosting, every member of staff looked stressed and tired from the minute we walked in. Seems like this soft play had too many parties on which then took their attention away from their customers. My daughter had a great time however as parent I felt let down as I paid a lot of money and received unprofessional customer service.
Written November 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sophie N
London, UK9 contributions
Basic soft play
Oct 2020 • Solo
After visiting today, i would not go back. The under 3's area is very basic leaving the children to get bored. I understand with the given circumstances of Covid certain areas have to be stripped back i.e ball pits. However on the main soft play area adults aren't allowed, meaning you can't let a 1yr old to roam around on their own. It would make it a better experience if parents could join their children if they wished. Under 3's area needs more to be added to keep the children entertained.
Written October 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jane
15 contributions
RANK
Jan 2020 • Family
Currently having to endure what I can only describe as a dump. I don’t think the owners possess a Hoover the amount of thick black cobwebs that are EVERYWHERE! The sofa covers that were once orange and are now black prob down to just pure dirt, hey guys there removable for a reason! Place stinks of piss it’s really, really is grim. I hate to think what the kitchen looks like 😖 kids running around without socks on....way to spread warts/veruccas. I wouldn’t come here again if I was paid a million.
Written January 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Busymum
4 contributions
Toddler Fun
Oct 2019 • Family
We love the soft play area here. It's clean, safe and tonnes of fun. The cafe lets it down though. Offering a mixture of typically unhealthy treats and fried beige, as you might expect from this type of venue.
Written October 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jo P
Kent, UK68 contributions
went for the Toy Story party
Jun 2019
It was quite expensive for what it was - £12.99 for 90 minutes, but my little girl enjoyed it. The activities were good (temporary tattoos and making their own "forky's"), and the soft place itself was ok, although the toilets were dirty and smelly as always, and the Toy Story characters (Buzz and Woody) were very cheap and creepy looking - we were surprised the children weren't scared of them, or freaked out by them! Also felt that all the children who made an effort to dress up should have got a little prize, not just one of them. Would have been a nice touch, and it wouldn't have cost much to give them a balloon or something!
Written July 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

211Pam
Bedford, UK102 contributions
Happy morning
Apr 2019
Took my six year old granddaughter on a Saturday morning. Plenty of parking, don't be put off if the car park looks full, there are several other gyms, dance studios etc in operation on site. The Funzone was clean, attractively set out and staff friendly and helpful . The toilets were immaculate, probably cleaner than mine at home! the toilet doors had an extra handle at child height, a thoughtful touch. Like the fact that we only paid for her and we were free. The coffee was good and reasonably priced.
Written May 11, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Isobel B
Chatham, UK106 contributions
Wear them out!
Apr 2019
Took Granddaughter and Great Nephew here today. After reading some of the reviews I was a bit apprehensive but I was pleasantly surprised. We arrived as it opened so it was clean. I suggest if people clear some of their own rubbish instead of leaving it on the tables it would help the clearly hardworking staff. Probably not enough of them which will leave them overwhelmed as the day goes on, Reasonably priced drinks. I thought it was good value for the time we spent there. Would visit again.
Written April 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Fiona S
Chatham, UK12 contributions
Firm favourite
Mar 2019 • Family
We visit here 2 or 3 times a month, my kids love it. The play equipment is varied and fun. Staff are always friendly and helpful. Contrary to other reviews, i would say it's very clean. I've seen staff cleaning the equipment on many occasions. Food is what you would expect, reasonable prices and decent portions.
Written March 11, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Yagmur
1 contribution
Yagmur kabadayi
Feb 2019 • Family
They segregated. Our children scared too much and they didn’t say sorry. It’s terrible. I will complain this company
Written February 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

stephanie murrell
London, UK36 contributions
Fun time
Feb 2019 • Family
Nice play area , toilets not to bad as it was a school holiday .
My concern is the cleanliness. I watched as the staff wiped not sprayed wiped , with one j cloth for all the tables . Worst fun place for cleanliness.
Written February 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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