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Westwood Cross

23 Margate Road, Broadstairs CT10 2BF, England
+44 1843 867273
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Review Highlights
Great shopping trip

Great place to shop got everything I went for & more Lovely & clean did not see any rubbish... read more

Reviewed January 23, 2018
lynda10002
,
Sittingbourne, United Kingdom
PARKING FINES

I too have just received a parking fine for parking in a car park,of which,I have parked many times... read more

Reviewed January 9, 2018
amandagreenin
,
Kent, United Kingdom
Read all 175 reviews
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Overview
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Westwood Cross is a pedestrianised shopping centre and has over 50 high street stores, cafes and restaurants. Our anchor stores include M&S, Primark, Debenhams and Next. We also have a Vue Cinema, Casino and Bingo venue on site. Parking is ample and free - all day, every day. We are open until 7.30Pm every weekday. Westwood Cross strives to maintain a clean, friendly and safe shopping environment. Our efforts were rewarded when we were awarded the 2013 Achieving Customer Excellence (ACE) award for best retail/shopping park. We have a team of dedicated and long-standing security and cleaning personnel - some of whom have worked at Westwood Cross since we opened in 2004! There are designated disabled and parent and child parking spaces located around the whole of the car park. The car park is under CCTV surveillance and is partrolled by both Euro Car Parks and our own security team. While you're with us, enjoy a safe and relaxed family shopping experience.
  • Excellent36%
  • Very good29%
  • Average16%
  • Poor7%
  • Terrible12%
Travelers talk about
“shopping trip” (5 reviews)
“free parking” (12 reviews)
Suggested Duration: More than 3 hours
LOCATION
23 Margate Road, Broadstairs CT10 2BF, England
CONTACT
Website
+44 1843 867273
Write a ReviewReviews (175)
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All reviews
"great shopping"
in 8 reviews
"shopping trip"
in 5 reviews
"free parking"
in 12 reviews
"great place to shop"
in 4 reviews
"christmas shopping"
in 7 reviews
"large mall"
in 3 reviews
"river island"
in 3 reviews
"vue cinema"
in 8 reviews
"food outlets"
in 4 reviews
"lots of shops"
in 4 reviews
"days shopping"
in 2 reviews
"marks and spencers"
in 2 reviews
"frankie and bennies"
in 2 reviews
"bit of everything"
in 2 reviews
"easy parking"
in 5 reviews
"mecca bingo"
in 2 reviews
"plenty of variety"
in 2 reviews
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11 - 20 of 174 reviews

Reviewed January 23, 2018

Great place to shop got everything I went for & more Lovely & clean did not see any rubbish laying around which is always nice to see Stayed in a local hotel for the weekend so had 2 days shopping here which was needed as...More

Thank lynda10002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WWXGuestServices, Manager at Westwood Cross, responded to this reviewResponded January 24, 2018

Thank you for your review Lynda, it's great to hear that you enjoyed your experience at our shopping centre. Our teams work really hard to maintain the cleanliness of the centre so they are always pleased when it has been noted and recognised. We look...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2018

I too have just received a parking fine for parking in a car park,of which,I have parked many times before. The car park in question is the one adjacent to Smythes toy shop. After reading many complaints written on here, I felt the need to...More

Thank amandagreenin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WWXGuestServices, Manager at Westwood Cross, responded to this reviewResponded January 11, 2018

Hi Amanda, The car park you are referring to is not part of Westwood Cross Shopping Centre. We offer free parking for our customers in our car parks which extend from M&S to Primark and from Travelodge to Mecca Bingo. You will need to speak...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2018 via mobile

Fab place to shop got everything we needed in one place which is handy and you don't have to pay for parking which is a bonus and we finished the day off with a gorgeous lunch at chiquitos will stop by again soon

Thank amilouisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WWXGuestServices, Manager at Westwood Cross, responded to this reviewResponded January 8, 2018

Thanks for the review Amilouisa, glad to see that you enjoyed not just the shops we have here but also the choice of restaurants. We look forward to welcoming you back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed January 3, 2018 via mobile

I went shopping with my friends and family here it is very good place to have fun and shop till u drop I also had the option to watch the latest star wars t the vue cinema I would really recommend this to all ages...More

Thank Rose B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WWXGuestServices, Manager at Westwood Cross, responded to this reviewResponded January 4, 2018

Good afternoon Rose, Thank you for your review I am pleased that you enjoyed visiting the centre. We have all seen the new Star Wars film and loved it too. It's good to know that you would recommend the centre, we look forward to welcoming...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2018

had a great five course meal free champagne access to vip area free gift live group also good time gambling

Thank garyblower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 22, 2017

This is a very nice shopping centre and very clean. It is not huge and I would not travel a long distance to visit it but it is a nice place and we enjoyed our time there

Thank john6101953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2017 via mobile

I regularly visit Westwood Cross Shopping Centre and if you park in the correct car park, parking is free all day. However, the car park outside Smyths Toys (which ISN'T part of Westwood Cross Shopping Centre, actually Westwood Cross Retail Park) is not free. You...More

Thank Ross N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2017

Westwood is not a large mall but they certainly have all that you need. The parking is free, cinema just £5 and plenty of good shops & food outlets from cheapies to more expensive to suit all budgets. I am not a local but do...More

Thank Georgina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WWXGuestServices, Manager at Westwood Cross, responded to this reviewResponded November 19, 2017

Hi Georgina, Glad you like it here, we're proud of our shopping centre and staff. We look forward to seeing you again soon. Kind regards Sarah

Report response as inappropriate
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Reviewed November 6, 2017

For a large mall in a small area of Kent seaside towns we are really spoilt as has most of the wanted large shops all easy to access across a number of large free car parks with everything from pound shops to beds & carpets...More

Thank penfolds_bin_95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WWXGuestServices, Manager at Westwood Cross, responded to this reviewResponded November 19, 2017

Hi, Really pleased that you enjoyed shopping at Westwood Cross. Please note though that it also sounds like you shopped at a neighbouring retail park which charges for parking if you stay longer that 3 hours whereas it is free to park with us all...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 29, 2017 via mobile

I was returning a item of clothing. It's nice to know you can park up quick exchange your item get something to eat get groceries all without paying for parking

Thank Kathryn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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