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Spa at New Bath Hotel and Spa

Review Highlights
Groupon spa “day”

Purchased a spa day for 2 off groupon which included 2 treatments and cream tea , know were on the... read more

Reviewed January 18, 2019
via mobile
What happened ?

Visited The New Bath when they first opened see previous pictures. Today visited the bar furniture... read more

Reviewed June 12, 2018
Matlock, United Kingdom
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Traveler Overview
  • Excellent12%
  • Very good12%
  • Average26%
  • Poor25%
  • Terrible25%
Jan 18, 2019
“Groupon spa “day””
Jun 12, 2018
“What happened ?”
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New Bath Road, Matlock Bath, Matlock DE4 3PX, England
+44 1629 340340
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Reviews (8)
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Reviewed January 18, 2019 via mobile

Purchased a spa day for 2 off groupon which included 2 treatments and cream tea , know were on the voucher or small print did it say how long the spa time was and with it saying spa day you would assume it ment all...More

Thank I3625PTamyd
Reviewed August 6, 2018 via mobile

I stayed with my wife and baby daughter for one night in what was described as a family room in the west wing of the hotel. To call it a family room is very misleading with two double beds squeezed into a double sized room....More

Date of experience: August 2018
Thank 558alistairb
Reviewed June 12, 2018

Visited The New Bath when they first opened see previous pictures. Today visited the bar furniture has all changed and bad red banqueting chairs have been put in there , argh very very bad, looked horrible in that area. Sat outside had a glass of...More

Date of experience: June 2018
1  Thank LindaM42
Reviewed May 13, 2018

The Girls in the spa were great and my husband and I had a really lovely 55 mins massage followed by the steam room and hot tub. The hotel however.... * Nothing to say what time you checked in or out, * The TV did...More

Date of experience: May 2018
1  Thank HevNChrisPike
Reviewed April 7, 2018

I met a girlfriend at the New Bath Hotel spa for the day, to relax and catch up. We were both very impressed with the facilities (clean, uncrowded, relaxing), the service (nothing was too much trouble for the staff) and the facials we had (bliss...More

Date of experience: April 2018
Thank l0nghaul
Reviewed March 10, 2018

Everything is very good with the hotel, Perfect in all departments. But our visit to hotel was spoiled by the snow. :(

Date of experience: March 2018
Thank Aqif I
Reviewed October 9, 2017

My friend and myself visited New Bath hotel Spa back in April 2017 , We were very happy with the Spa , it was clean , very peaceful , staff all very helpful and attentive , the treatments were good too ... We had lunch...More

Date of experience: August 2017
4  Thank janeyliz
Reviewed May 28, 2017

Phoned this afternoon to ask about a spa day for me and my friend - for her birthday. Seems the young lady who answered my call doesn't like to speak on the phone. Was just directed to the website - several times . even though...More

6  Thank Dean L
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Questions & Answers
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Naomi B
May 12, 2018|
Response from Aqif I | Reviewed this property |
I guess, it will be charged as extra