Dirty Laundry Vineyard
Dirty Laundry Vineyard
4.5
Wineries & Vineyards
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11:00 AM - 5:00 PM
Monday
11:00 AM - 5:00 PM
Tuesday
11:00 AM - 5:00 PM
Wednesday
11:00 AM - 5:00 PM
Thursday
11:00 AM - 5:00 PM
Friday
11:00 AM - 5:00 PM
Saturday
11:00 AM - 5:00 PM
Sunday
11:00 AM - 5:00 PM
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
717 reviews
Excellent
439
Very good
177
Average
54
Poor
33
Terrible
14

Yvonne B
Penticton, Canada330 contributions
To celebrate our friend’s birthday, we went to this winery restaurant. We were seated on the patio at a table with great views of the surrounding vineyards and mountains. The menu was online and after study, we made our beverage and food selections. This restaurant is self-serve so it made it easy to get what we wanted. The Madam pizza was made with a variety of vegetables and very tasty. Although staff wore masks, it was optional for diners. Misters kept us cool and the patio area was shaded with umbrellas. Tours are available with tastings. There is also a gift shop on the property. Although this busy establishment does not take reservations and though busy, we were seated within ten minutes of arrival.
Written July 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for taking the time to write a review! We appreciate the feedback! We strive to provide a unique experience for all guests! We hope to see you again soon.
Written July 16, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ND F
Vancouver, Canada367 contributions
Went on the recommendation of a few friends and was not disappointed. We rolled in with no tasting reservation and was told the wait would be about 20 minutes. I swear, probably 3 minutes passed and they called our group. We bought tasting tickets ($5 per person - redeemed if you bought wine). The tasting was great with good information on the wines as well as the history behind the winery and its unique name. Purchased a number of bottles and haven’t been disappointed in any of our selections. Did not enjoy lunch on the patio as it was full but it appeared to be a great set up. Will return the next time we’re driving about visiting wineries and definitely make a reservation to enjoy lunch or dinner.
Written August 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear ND F, Thank you for writing such a lovely review. We look forward to seeing you on your return visit. We do not take reservations for our patio, it is first come first serve. Cheers!
Written September 3, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kyla L
Victoria, Canada19 contributions
Couples
We went after purchasing a Groupon for the Elevated Wine Tour & Tasting and had a great time. Our your guide was super friendly and knowledgeable. We really enjoyed the wine and cheese pairing that came with the tour. It was delicious and we learned a lot! We enjoyed our tour so much that we decided to wait for a table and stay for the pizza. We highly recommend the Laundry Basket pizza! So good.
Fair warning, with COVID procedures in place, they are only letting so many people into the tasting room and restaurant at a time, so expect to wait for a little while.
Written August 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear 794kyal, Thank you for participating in our Elevated Tasting Experience! We strive to provide unique experiences that are fun and provide great wine knowledge! Our pizza kitchen is a great hit with guests. With six different pizzas to choose from we are confident there is something for everyone to enjoy! Thank you for your patience due to Covid restrictions. Our number one priority is the safety of our guests and staff. We look forward to seeing you again.
Written August 22, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

CanadianTraveller
Camrose, Canada51 contributions
Couples
Visited this winery during our trip to the Okanagan. Last time we were here (2016), this winery was a favourite and we had great memories of the wine and the experience. Not so much this time. We were greeted by a teenager with a dog on a leash, who told us we had to purchase tickets from the booth for a tasting. Ok, did that, then we walked through a confusing entrance to the wine tasting room, where there are more young people attending. One had a brief discussion with the other about how her shift had ended and could she take our tasting. Very unprofessional. We tasted 5 wines, but the girl was not knowledgeable about any of them. Once the tasting was finished, we were told all wines are self serve, but no help given to find the ones we liked. When we do tastings, I always buy at least 2 bottles at that winery. This whole experience felt very commercialized, catering to large parties who just want to drink at the “former brothel”. Left a very unpleasant taste and we will not return. We travel a lot and have done wine tastings and tours in BC - there are so many fine wineries in the Okanagan, many of them independent, that offer a much more personalized and informative experience. Skip this one if you are truly a fan of good wine.
Written July 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for taking the time to visit and write a review. The winery is certainly as busy as it was when you visited in 2016. There have been changes to our set up and process which enables us to efficiently host our guests. The young people that we employ are an integral part of our team, yes they even help guests with pets on occasion since we cannot allow pets on the patio or in the wine shop. We hope that one day you will try some of the award winning wines in our portfolio.
Written August 2, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

CamperCali
Nanaimo, Canada39 contributions
Dropped in on a winetasting trip in October. We were being toured by a local resident that didn't recommend the wines but said the location should be seen, and this all came true. This is a lovely location, with amazing views for picture taking,but as far as a wine tasting experience there are definitely better around. Our experience was very factory like, our hostess was talking to 3 different groups of 4 at the same time, so very scripted, and just went through the motions. What surprised us the most is when 2 parties didn't finish tasting a white, the next red was just poured into the glass on top - not very professional. Wines were just okay, I feel the size of the gift shop reflected that selling knick knacks to tourists was the important part of the process to staff, which is too bad - such a lovely location! Will not go back, and will not likely purchase any further Dirty Laundry wines, too much good competition.
Written October 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Colleen, Thank you for taking the time to write a review. We welcome all feedback and use it to continuously improve guest experience during these difficult times. As one of the busiest wineries in the region we strive to find a balance between accommodating all of our guests in a timely manner and providing a unique experience. We do offer via reservations an Elevated Tasting experience that showcases our many award winning wines in a private events room. We hope that you will visit again.
Written October 18, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Julieta S
2 contributions
Family
Everything was fine while we did the wine tasting and paid for 3 bottles of wine but once we sat on the table, ordered pizza and some beer, we have been told we have only 45 minutes to enjoy our dinner... We have been rushed to leave because of some kind of event... A lady came again to remind us that we will need to leave... We felt we should have been told about the event before entering and paying for the wine testing, wine bottles, and pizza. We didn't feel welcome at all! It was very disappointing experience and bad customer service!
Written August 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for visiting DLV and writing a review. I apologize that your experience was disappointing. We did have a sold out event that evening, that being said it should have been better communicated to you. We hope that you will visit again.
Written August 20, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

RMaddocks
West Kelowna, Canada10 contributions
Apparently we missed the “Please Wait to be Seated” sign on the patio. We purchased drinks at the bar and sat down at one of the only two tables available. Apparently the table was reserved so we were asked to move. Without complaint, we moved to a table that appeared not to be occupied or reserved. Then the winery owner approached us and asked us to move again. We explained that we had already moved once and thought we had chosen a table that was not reserved. The owner of this fine establishment then asked: “Are you done yet?” Wow. Condescending, entitled ownership. Understaffed … so the “owner” is working on a Sunday. He’s not a happy camper but still wants your money. Completely dismissive of our concerns … like so many other, overpriced tourist traps. There are far more genuine, far more customer-appreciative establishments to visit in the Okanagan.
Written August 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We do not have a "Please Wait to be Seated" sign. At Dirty Laundry Vineyard we have hosts and hostesses that greet you upon arrival and discern what you are looking for in an experience. You indicated that you were at DLV for a tasting only and that you did not require a table on the patio afterwards. After your tasting you did seat yourself at a table that was assigned to other guests. When the hostess realized she asked you to meet her at the hostess station but you sat yourself at another table that was already assigned to other guests. We do not take reservations, we run on a first come first serve model. Essentially you expected to take another guests spot with no respect for what is fair. The owner who is neither condescending or entitled only became involved because he is intolerant of guests who are rude or abusive to staff or other guests.
Written August 8, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lynda L. Lock
Isla Mujeres, Mexico150 contributions
"The dirty laundry," became the whispered subject of ridicule among the local businessmen and their wives in the late 1800's.
The upstairs waiting room at the laundry in Summerland BC, was a place where the working men could get their clothes cleaned and enjoy an illicit drink, play a game of cards, or spend time in the company of a woman.
My friend Sharon and I popped up to the Dirty Laundry Vineyards on a warm Friday afternoon for pizza and wine on their outdoor patio. With the COVID19 protocols enforcing social-distancing between tables, the restaurant was busy and had a waitlist of guests. But, we didn't have to wait too long, just enough time to check out the fun merchandise in the company store.
The restaurant concept is self-serve with one kiosk to order freshly made pizza, another for beer, and a third of course for ordering their own wines to enjoy with your food. The view from the patio overlooks the vineyards, the remnants of the Kettle Valley Railway, and Okanagan Lake. The food was great, the atmosphere relaxing, and the wine good.
Written November 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Lynda, Thank you for taking the time to write such a lovely review. We are very happy to hear that you enjoyed your visit to DLV. Have a safe and happy holiday season. We look forward to seeing you on your next visit!
Written December 4, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

NL B
West Kelowna, Canada19 contributions
Beautiful patio . Confusing setup.

Pay at the machine for pizza, pick it up yourself, wander around
looking for a drink, buy tickets for tastings. Drinks are in 3 different places. Beer in one place. Soft drinks in another, wine poured at the cash. I asked for a glass of wine and they couldn’t tell me the price for the glass of wine or the number of ounces I was getting. I didn’t know if it was 5 dollars or 15. I told the cashier and she told me ‘this isn’t a restaurant.’
It might help to have a price list posted with information such as the name of wine and the price and the number of ounces. Basic stuff.

We kept getting interrupted by staff trying to figure out who hadn’t picked up their pizza. Everyone appeared to be in damage control. They had so much staff wandering around looking confused, and no service.

Why are they asking for a tip?

I came once before . I thought they might have figured it out. The pizza selection is low brow. It isn’t 1974. Management needs to spend 10 minutes online. Google pizza.
Written June 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for visiting DLV and taking the time to write a review. We will take the time to review some of our self serve and full service areas to perhaps streamline them for the future. I am sorry you didn't enjoy the award winning pizza. We are very proud of our Italian Forno pizza oven that allows us to create delicious thin crust pizza to enjoy with wine or craft beer on our patio. No it is certainly not 1974. Dirty Laundry is striving during 2020 to provide the best experience possible with the restrictions imposed Safe travels....
Written June 26, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kyla M
1 contribution
I'm a local to the Okanagan, but had never been to Dirty Laundry Vineyard... until last week. I left wondering, "What took me so long?!" This is a MUST for tourists (or anyone for that matter). The atmosphere is relaxing with a splash of sass! The patio has stunning views to take in while you sip away on great wine, beer and enjoy delicious pizza. My favorite part about the whole experience was the customer service. The kitchen was quite busy when I was there, and about 5-10 mins after my tabled ordered a man (maybe the manager... owner perhaps?) came to our table unexpectedly to apologize for the wait. He wanted to give us a heads up that the kitchen was a little behind, and it was going to be about 15 mins. Then he said he wanted to top of our drinks free of charge because of the backup (15 mins didn't seem like a very long wait to me, but I took the top up of course!) It was such a kind gesture that reflected quality customer service and professionalism. I 100% recommend Dirty Laundry Vineyard to anyone who comes through the Okanagan! Enjoy!!
Written July 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear 655kylam, Thank you for finally coming to visit us! We appreciate you taking the time to write such a lovely review. DLV does have great wine, beer and pizza to enjoy on a stunningly beautiful patio but not much of that matters it you do not give excellent customer service. We pride ourselves on our customer service so thank you! We look forward to seeing you again!
Written July 30, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Dirty Laundry Vineyard (Summerland) - All You Need to Know BEFORE You Go

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Dirty Laundry Vineyard is open:
  • Sun - Sat 11:00 AM - 5:00 PM
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