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Address: Westin Denarau Island Resort, Denarau Island, Viti Levu, Fiji
Phone Number: 6796758945

TripAdvisor Reviewer Highlights

Read all 130 reviews
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  • 52
    Excellent
  • 42
    Very good
  • 18
    Average
  • 13
    Poor
  • 5
    Terrible
I'm not a massage fan, but.......

Well, I'm not really a regular patron of massage, but this was complimentary with our room at Westin Denarau, a spa studio package including private plunge pool at our room. I... read more

4 of 5 starsReviewed June 18, 2016
Fdluva
,
Adelaide, Australia
via mobile
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130 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Spa treatment was amazing, staff were absolutely lovely and the facilities are beautiful. Highly recommend to those who want to pamper themselves and relax.

Helpful?
Thank Agata C
Boca Raton, Florida
Level Contributor
134 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

After traveling in the jungles of the South Pacific for a month and not sleeping in ones own bed muscles get knotted up. I had a great 90 minute massage as did my friend. The spa is very clean and the employees are well trained. I agree, this is the nicest spa in Denarau.

Helpful?
Thank kava-kauboi
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

We had a couples massage with bath. We regularly have this style of massage when travelling so have several experiences this compare against. The quality of the massage here was good but we both felt that it was rushed with each if our therapists just going through the motions. It felt like they were clock watching instead of focussing on... More 

Helpful?
Thank jennifer T
Gold Coast, Queensland, Australia
Level Contributor
62 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed July 17, 2016

Professional, well appointed and faultless experience. My husband and I shared a couples relation massage for the first time. He is 70 and I am 68 so we expected some giggles but the girls were so professional and courteous and put us at ease. After the massage we enjoyed a wonderful hot spa and outdoor shower and left totally refreshed.... More 

Helpful?
1 Thank SusieGC2
Adelaide, Australia
Level Contributor
84 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 18, 2016 via mobile

Well, I'm not really a regular patron of massage, but this was complimentary with our room at Westin Denarau, a spa studio package including private plunge pool at our room. I don't even know the usual etiquette, but thought it best to keep the jocks on, under the robe, after all this was a couples massage! Well, most relaxing. Perhaps... More 

Helpful?
Thank Fdluva
New Zealand
Level Contributor
18 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 17, 2016

Mummy alone time is a rare treat on a family holiday, so I booked myself in for a 90 minute "Intense Nourishment treatment". The spa is a lovely complex, but not that easy to find the reception. Upon arrival, I completed the paperwork and was shown to the changing room / waiting area, but I wasnt shown where the actual... More 

Helpful?
1 Thank SimSam
Sydney
1 review
4 of 5 stars Reviewed April 30, 2016 via mobile

On a family holiday with our two young children, and went separately. We both had the peace massage (looked like best. Deep tissue) with a special of 90mins with 25% off. Thoroughly enjoyed the location, outdoor Bure and tranquil setting. At some point I floated off to sleep being so relaxed. Sashi (apologies if not spelt right) was great and... More 

Helpful?
Thank Headfone
HeavenlySpaManager, Manager at Heavenly Spa By Westin, responded to this review

Bula vinaka, Thank you for choosing the Heavenly Spa as your family's tranquil escape. We are glad to hear that you both thoroughly enjoyed the location, outdoor Bure and tranquil setting of our Spa and your Heavenly experience which Sashi (which you correctly spelt it!) played the exception role of making sure you experience was a memorable one. Be advised... More 

Sydney, Australia
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 27, 2016

I took my girls and mother in law for a day of pampering. The experience was fabulous, the staff were friendly and a huge mention and thank you to Lorini she was friendly and made our stay so welcoming. Was very happy with this experience! Vinaka

Helpful?
Thank SandraClem
HeavenlySpaManager, Manager at Heavenly Spa By Westin, responded to this review

Bula vinaka Sandra, Thank you for choosing the Heavenly Spa as your family's tranquil escape. We are glad to hear that you enjoyed your treatment with us in which Lorini played the exception role of making sure your family spa day was one of your most memorable & cherished moments. Be advised that I have shared your feedback with my... More 

Melbourne, Australia
Level Contributor
137 reviews
56 attraction reviews
common_n_attraction_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed April 13, 2016 via mobile

Both my wife and I booked in for a couples massage. The concept of using outdoor but very private areas for the massage is great, however having trucks and other traffic noise from driving by during the experience is not conducive to a relaxing experience. The two masseurs were very friendly,professional and ensured the pressure level were good. We hope... More 

Helpful?
Thank JohnC27
HeavenlySpaManager, Manager at Heavenly Spa By Westin, responded to this review

Bula vinaka, Thank you for choosing the Heavenly Spa as your tranquil escape. We value the gift of feedback to continue better our service. Therefore, I sincerely apologize for the noise and traffic disturbance during the time of treatment. We do hope that you will return to the spa to regain your confidence and trust with our service and people.... More 

Auckland, New Zealand
Level Contributor
105 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed February 29, 2016 via mobile

We visited the day spa this week and had a couples massage. We were both shown to our respective change rooms and told to change into our gown. I had to ask what to leave on, to which I was told undies only. I proceeded to undress and put on my gown. The girl who came to collect me then... More 

Helpful?
1 Thank rustyharpoon11
HeavenlySpaManager, Manager at Heavenly Spa By Westin, responded to this review

Bula vinaka, Thank you for choosing the Heavenly Spa. We pride ourselves in exceeding our guest expectations and it was rather unfortunate that we have failed to do so on this occasion. Thank you so much for sharing your timely constructive feedback. I will ensure that your feedback is shared to enable us better our service during this cyclone recovery... More 

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