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Address: Fajardo 00745, Puerto Rico
Phone Number: 787-888-2887
Website
Today
10:00 am - 6:00 pm
Closed now
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Hours:
Tue - Sat 10:00 am - 6:00 pm
Description:

Enchanted Island Eco Tours is the Original Outfitter of the Bioluminescent...

Enchanted Island Eco Tours is the Original Outfitter of the Bioluminescent Lagoon Kayak Adventure! Since 1997 Trust in the Experience! Don't Settle for less than the Original!

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Book In Advance
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$68*
and up
El Yunque Rainforest Twilight Nature Walk
More Info
$68*
and up
Rainforest Nature Walk to Waterfall Adventure

TripAdvisor Reviewer Highlights

Read all 2,172 reviews
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  • 1611
    Excellent
  • 470
    Very good
  • 59
    Average
  • 13
    Poor
  • 5
    Terrible
The tour provider you select matters!!!!!

We are still on a natural high from this experience. Our family of 5, with children of 12, 10, and 7, arrived after a full day of driving/hiking through El Yunque Rainforest on... read more

5 of 5 starsReviewed 3 days ago
Brian D
,
Orlando, Florida
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2,172 Reviews from our TripAdvisor Community

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Showing 2,158: English reviews
Orlando, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We are still on a natural high from this experience. Our family of 5, with children of 12, 10, and 7, arrived after a full day of driving/hiking through El Yunque Rainforest on our own. For the kayaking tour, my biggest concern was safety, given that the kayaks are for 2 people. Our youngest was small enough to sit in... More 

Helpful?
Thank Brian D
Denver, Colorado
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I am so glad we chose this company. I picked them because they were upfront about the recent drop in bioluminesence and they seemed to really care about the environment, safety, and education. They did not disappoint at all! I learned so much on this trip and even though we did see some bioluminesence - about 60% according to our... More 

Helpful?
Thank hannahlou303
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Great time, good travel arrangements, great attention from the group personnel. Our stay was arranged by hotel personnel a year in advance and gave us an easy payment plan.

Helpful?
Thank Marilu V
Raleigh, North Carolina
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had hoped to tour the Bioluminescent bay and had found Enchanted Island to be the best reviewed of the providers for this. Throughout the booking process the folks on the phone were up-front about the fact that conditions at the bay had been poor for viewing and let us know that they were booking any tours as "twilight kayak... More 

Helpful?
Thank J M
Richmond, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

This tour is a MUST if you are visiting Puerto Rico! The bioluminescence was unbelievable and it was one of the best tours that I had ever taken. I was hesitant at first because of the low amount of bioluminescence in the lagoon since August 2015 but the recovery stage has improved since then. I was able to see a... More 

Helpful?
Thank AmyChea
PirateSteve7, General Manager at Enchanted Island Eco Tours, responded to this review

Thank you so much for your review. It is so detailed and descriptibe of the entire experience. I know anyone who reads this will have a very good idea of what to expect. It makes us very happy to hear our guests describe our tour as "one of the best tours ever I had ever taken." I'm also glad to... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

They said bioluminescence was at 60% but it was so neat and expectations were set appropriately. Looked like water fairy dust that you could pick up and watch run down your arm. So cool. I could have stared at it for hours! Thank you so much!! Cons beyond their control: other kayaks with no type of lighting mixed with huge... More 

Helpful?
Thank Zclarissaz
PirateSteve7, General Manager at Enchanted Island Eco Tours, responded to this review

Thanks so much for your review. I'm glad that you had such a great time and we could help make your honeymoon wonderful. It's always such a pleasure to hear our guest use phrases like "once in a lifetime." I appreciate the mention of the kayaks with no lights and the boats. We are always trying to help improve this... More 

Nashville, Tennessee
Level Contributor
46 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

So we were warned ahead of time the there was a bacteria in the water last August that killed most of the bioluminescence... We went when there was a new moon... We saw the bioluminescence!!! It is a very cool thing...possibly a once in a lifetime thing!!! The workers were great! They were very knowledgeable and helpful with any questions!... More 

Helpful?
Thank Tonya S
PirateSteve7, General Manager at Enchanted Island Eco Tours, responded to this review

Thanks so much for your review. I'm glad that you enjoyed your tour with us. It's always wonderful to hear that our guests think that this tour is " a once in a lifetime thing," as you put it. I'm also happy to hear that our efforts to give our guests a sense of security and a safe felling while... More 

Lahti, Finland
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 3, 2016

Made a tour late march. Tour guide leader did a long briefing before tour actually started, took group photo and then photo of each participant. Guide leader many times pointed out how much better they are than their competitors. Tour was nice, place was very beautiful and guide did a good job here. What disappointed me: They promised to send... More 

Helpful?
2 Thank Jarmo M
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 10, 2016 via mobile

I booked the Bioluminescent Kayak Tour on the internet. The website is very informative and it shows you exactly what you are going to expect. When I arrived there was helpful staff and the tour was very well organized. First there was an introduction to kayaking and afterwards we did the tour. At the end there were snacks and water.... More 

Helpful?
2 Thank straumle
PirateSteve7, General Manager at Enchanted Island Eco Tours, responded to this review

Thanks so much for your review! It's wonderful to see that you feel our website "shows you exactly what you are going to expect." We really try to make sure our guests expectations are set properly before they arrive at the tour site. I'm also happy to hear that there "was always a guide nearby to assist and/or help if... More 

Alpine, Utah
Level Contributor
5 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 6, 2016

My husband and I went down to Puerto Rico for the first time in March. We wanted to make sure to go on a tour of the bioluminescent bay. After looking at several different tour groups, we decided to go with Enchanted Island Eco Tours - and it was the BEST choice! Mike gave us an orientation before the tour.... More 

Helpful?
1 Thank Michelle E
PirateSteve7, General Manager at Enchanted Island Eco Tours, responded to this review

What a great review! Thank you so much! We are extremely happy when we get reviews that come from people that do their homework on their many options (12 different companies), ultimately choose our company, and then feel like they made the best choice. We are very passionate about safety and education and from your review we see that not... More 

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?