Phoenix Snow Park

Phoenix Snow Park, Pyeongchang-gun: Hours, Address, Phoenix Snow Park Reviews: 4/5

Phoenix Snow Park
Ski & Snowboard Areas
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12:00 AM - 11:59 PM
12:00 AM - 11:59 PM
12:00 AM - 11:59 PM
12:00 AM - 11:59 PM
12:00 AM - 11:59 PM
12:00 AM - 11:59 PM
12:00 AM - 11:59 PM
12:00 AM - 11:59 PM

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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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135 reviews
Very good

Fayetteville, NC28 contributions
Dec 2021 • Family
We had a good time skiing here. The slopes are very intermediate and the lines can be long on the weekends when we went. If you’re not skiing their are very minimal options to sit or find a lounge with Wi-Fi unless you want to pay a lot of money. The staff was nice in the ski equipment and return process went smoothly. Only a couple of the slopes were open in December hopefully they get the other half open in January and February. For Korea skiing this is t bad and the prices are reasonable even if the slopes aren’t the most challenging.
Written December 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Serbia260 contributions
Phoenix Park seems to be one of the most popular ski resorts in South Korea. It is located in PyeongChang county, Gangwon-do province. By the way, PyeongChang County has been repeatedly pushing its candidacy for one of the next Winter Olympics. You need less than 2 hours by bus from Seoul to Phoenix Park (the road distance is approximately 180 km). If you do not mind traveling by bus, there are several bus lines starting from Seoul to Phoenix Park and vice-versa, and I found the 'Good Bus' as a reliable and non-expensive operator (16,000 won per 1-way ride ticket). If unsure related to the bus lines, just ask your hotel receptionists.

Besides several ski slopes that range from those for beginners to those for advanced skiers and semi-professionals, Phoenix Park is also equipped with 'Blue Canyon', which is a family-oriented swimming & fun summer sub-resort with both indoor and outdoor zones, as well as the 'Center Plaza' house with a nearby indoor pool. There are also internationally recognized, excellent golf facilities available. (While swimming is possible during the winter months in the Center Plaza's pool, the nearby golf terrains are closed, as expected.) Tickets for the Center Plaza pool are sold per day and I was not sure if repetitive going outside and inside was allowed with the same ticket. To be honest, I was looking for just an ordinary swimming pool that, as a hotel guest, I could use for some half an hour in the evenings - before going to bed, but it looked like that the swimming pool in Center Plaza was intended to serve as 'one size fits all'. I mean, you pay the full price ticket regardless you want to spend one hour or six hours there.

For those of you who are ski or snowboarding fans, Phoenix Park is a right place for you. It is very well equipped with various winter sport facilities, including ski & boots rentals, as well as related services. You can perform winter sports both during the days and during the nights, though the tickets for night skiing are more expensive. Hotels in Phoenix Park are located just 1-3 minute walk from the nearest ski slopes, so you will not need any additional transportation to and from your hotel room. There is also an excellent restaurant called 'cafeteria', which is near the slopes too. It will satisfy your hunger at any time because it is open almost the whole day. The cafeteria offers traditional Korean cooked meals, based on rice and vegetables, including well-known Kimchi in different flavors, as well as some western-style meals. You can also order fast food in several outlets, etcetera. Besides the cafeteria, which was cheap and mostly crowded by young people this February, there were a couple of fashionable restaurants for those with deeper wallets. Finally, there are a couple of shops offering various snacks, drinks and accessories.

If somebody expects to find an extraordinary fun in Phoenix Park, or some interesting cultural activity, or some sightseeing of historical value, there is not much of that – if any. Actually, you are on your own. For example, I tried to get some information about how to reach some Buddhist temples or shrines in the local area within the same Gangwon-do province, but to be near to Phoenix Park. It appeared that during the winter seasons the only way to go to the nearest site of that kind is to order a single-direction (and rather expensive) taxi to the area of your interest and hope to find similar way to go back, after your visit. That means the first cab would not wait an hour or so for you to visit the site, so you should negotiate your ride back well in advance, with another cab or so. Although I proposed them as a solution, they seemed not to think about eventual organizing local half-day tours for the hotel guests, by mini-vans or so. (Maybe they have something like that during summer season, I do not know.) Therefore, during the wintertime you will not learn much about Korean history, art and culture while in Phoenix Park. The only thing you will learn about is the Korean cuisine, which I really liked. My suggestion for you is to try them all, by starting your meal with a cup of green tea and finish your lunch or dinner with a big 'green tea latte to-go', or something similar. If possible, try to avoid 'hamburgers' and other western-like fast food and drinks, as well as the black coffee.

As a passionate walker and a non-ski person (I was there for business reasons), I would like if Phoenix Park offered some cultivated pedestrian areas. I mean, it would be nice to have an option of easy walks, while it snows outside, but not to get into danger by colliding with the skiers so easily. In fact, it looked to me that they constructed everything there to satisfy only those performing winter sports. In addition, it would be also nice if they could add some, say, theatrical events in the evenings or some musical performance for … well, a little bit older guests (but not a discothèque for teenagers or so).

Besides the 'main' hotel in Phoenix Park, called simply The Hotel, which is an 11-floor building, there are three separate condominiums, the 'orange', the 'green' and the 'blue' (the 'blue' one is an approximately 25-floor tall 'skyscraper'). All four sleeping buildings are interconnected in between by underground corridors, and are linked to the 'Center Plaza' facility. The Center Plaza building also includes bowling tracks, kids & moms playing ground, coffee shop and winter sport clothing store. As a guest of The Hotel, I found it in a real need of renovation: its rooms' walls screamed for repainting while some furniture needed fixing or replacement; the refrigerators in the rooms were noisy, etc. (Eg. the refrigerators/bars in my rooms tended to switch on/off loudly during the nights.) Although the hotel's staff was young and responsive, their level of speaking English might be increased. In fact, it was obvious they did not have much experience with non-Korean guests. [By the way, it is a remark, if not a warning for both Phoenix Park and PyeongChang county officials, as well as for other Gangwon-do province authorities – should they really want to accommodate one of the next Winter Olympics.]

In addition to The Hotel group, there are some other hotels and/or hostels in the local area of Phoenix Park, some of which looked to me as being reserved for some special club-members only. Moreover, the other hotels are not so close to the ski slopes as The Hotel and its condominiums, but are not too far away either (some 10-15 minute walk max). Because of the low level in tourist information, related to the accommodation in Phoenix Park, I can say nothing about price tags and quality of service in the nearby hotels and hostels. However, some people I discussed with on the venue claimed that The Hotel was too expensive for its QoS.

On a central plateau in front of The Hotel, a large TV screen displays video clips as well as outdoor temperatures and time. Korean pop music plays during the ski hours and it stops only during servicing hours and late in the nights.
Written March 25, 2010
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Johor Bahru, Malaysia3 contributions
Dec 2017
1) Fly to Seoul.

2) Head to Seoul Station. Take KTX to Pyeongchang or rent a car. The road can be slippery after snowfall. Take 4wd if you plan to drive around Pyeongchang.

3) Best to stay in the ski resort to maximise time on the slope. We stay at the nearby AirBnB.

4) There are 3 ski resorts around Pyeongchang. We recommend Phoenix due to trainer availability.
*Don’t pay for the ski park entry yet, It’s for the lift. You probably not ready for Beginner slope on the 1st day.
* Take 2 hours class. It’s worth it even if this is just 1 off - bucket list thing. The class make the next 2-4 hours on the slope more enjoyable.

5) Schedule a class before arrival or in our case we just walk in and book 2 hours afternoon class for 5 people. If you don’t speak Korean, you have to book private class with 1 trainer.

6) Come early, take gondola to the mountain top. Have some hot chocolate, throw some snowballs before the class.

7) Allow 1 hour for prep to pick up ski set - ski, shoes and poles. Helmet & goggles are optional but they keeps your head warm.
* The shoes are uncomfortable. The ski set are heavy.

8) Today class is about how to slow down (without falling down too much 😬).

There you go. That’s pyeongchang 1 day. Scheduled it to happen 😁
Written April 11, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Singapore, Singapore4 contributions
Sep 2014 • Friends
If you're coming to this ski resort to ski, or if your tour agency decides to put you here for the night, then there's something important you need to know.

They turn off all air conditions after 9pm during Spring, Autumn and Winter.
My Tour Agent forgot to mention that to us that the window has to be open, and he didn't explain how until i called and scream from the rude shock of waking up in the heat, when my window is cooler and probably more comfortable to rest on.
The beds, if you get beds and not futons, are pretty much the same, hard like the floor.
This hotel was rated "5 stars" prolly in the 70s or 80s so.... don't expect too much in the designs unless you're a hipster design wannabe, then in that case its super #trendy #retro

As a fan of the Korean Drama, Hotel King, i came here with 10% of its expectations. I was forced to take all my expectations back.
Written September 7, 2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

31 contributions
Jan 2016 • Friends
This place will be hosting the next Winter Olympic and I thought it's worthwhile to include this into my itinerary before everything become expensive.

a) Accesibility/transport
If you are making way into Phoenix Ski Park from Seoul, there is no problem as there are various mode of transport :
1. You can either take a bus to JangPyeong terminal and hop into the shuttle bus provided by the ski park. Shuttle buses are not regular so please plan your arrival time accordingly. The shuttle bus arrived very punctual on time and you must be there early and they dont wait for passenger even the bus is only quarter/half loaded. Once you arrived at JangPyeong terminal, cross the road and wait by the side. There are few restaurant around the area. This is slightly tricky as no sign etc to guide you. Do ask the local if you are unsure but i found this difficult as barely anyone can speak english.

2. Make a reservation on Phoenix Ski park website for shuttle bus from Seoul. This method is not tested so I cannot verify any details. I also found limited information on their website so I go for option 1.

3. The hassle free way is to take a cab to the ski park. This is the most expensive way. It takes around 2 hours or so to reach by taxi.

b) Facilities
You can rent equipment and clothing from the park. So you can choose to travel light and get the equipment there. This park is the largest in Pyeongchang and it has the best slopes in the entire South Korea.

Gondola service ends at 4 pm so don't bother to go up if you arrived past 3 pm. No one informed us on the closing hours and we wasted the ticket money for a very short ride.

c) Food and beverages
What amazes me is South Korea seems to be promoting unhealthy eating culture. All convenient stores sell ramen cup (instant noodle) and fast food. Imagine you had a great workout at the ski park and indulge in a bowl of sinful ramen. There is a food court but its super crowded and expensive. You will not be able to find bread or healthy snacks there. Pack your own food if you want healthy eating.

Coffee and drinking water are widely available so no issue.

c) Accomodation
The closer the hotel to the ski park, the more expensive its gonna cost you. Be prepared to spend on this. You can choose to stay a little further but again with the transport fee, this will add up to your cost. Taxi fare is twice more expensive compared to Seoul due to the location. I stayed 2km away from the ski park and the taxi cost me 13,000 won per way.

d) Service
Firstly, you will strike a lottery if you can find any English speaking staff to assist you. Everybody including taxi driver, they speak nothing except korean. The staff at the information counter speaks limited english and most of the time, messages are wrongly interpreted.

Signage are all in korean except for some public information like 'exit and rental counter'. Foreigners will need to put extra effort to get their way around.

The entire complex is wet all the time and no cleaner/staff to constantly manage the condition.

No taxi station is seen within the park vicinity. It's best that you get the number of the taxi driver that dropped you off at the ski park for return pick up. You can get the information counter to assist with the calling.

The park is super crowded so ski at your own risk.

There are lots more to improve before they unveil the 2018 winter olympic.
Written January 18, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

The Hague, The Netherlands223 contributions
Dec 2018 • Family
We (European family with 6 and 4 yo) spent 1 week in PyeongChang over Christmas 2018 and had a fabulous holiday. Phoenix was for us logistically easier than Japan (Flew into Seoul Incheon and pre-booked a shuttle service to PyeongChang which took 2,5 hours). The kids took skilessons at the Foreigner Skischool and the resort provides ample beginner slopes, great fun!! My husband and I enjoyed the advanced slopes and were OK with the fact that the resort has only few slopes for us.
Each kid went with their own instructor as level was uncomparable and there were not enough non-Korean kids to form a class. Compared to a week skiclass in Europe for kids, it is pricy as many Koreans take lessons by the hour and the price is calculated by just summing up hourly rates. Their development in 1 week was tremendous however and most importantly they had a lot of fun.

We took lunch at the food court: choice of 6 dishes, affordable and more than enough, it is quick but has little atmosphere. We enjoyed the americano coffee at the NY coffee and hotdog truck at the foot of the slopes.

There is no such thing as a village bus service. You have to walk or take a taxi if your accomodation is not right at the foot of the mountain where the few restaurants and bars are. Not ideal when you have little kids as a bit isolated to our appartment in the morning and evenings, however the price difference between our appartment in Story residence and the hotels at the foot of the mountain was a factor 1:4.

All in all, great week of ski 👍🏼🎿☀️🎄

Written December 23, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kuwait City, Kuwait352 contributions
Jan 2017
Another great weekend on the slopes at Phoenix, got into a Kpop concert, and had a spa day... This time I did the night skiing and we literally were on the slopes till 1am and they were still running the lifts, after we left. If you are thinking about skiing in Korea I would highly recommend staying at Phoenix, it's the closest thing they have to ski in/ski out, its a small moutain but more than ample for 90% of skiers/boarders, and they have some stuff to keep you entertained. Also there is a great bar "Heineken Lounge," guess what they serve....
Written June 9, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ramen King
Seoul, South Korea189 contributions
Jan 2018 • Friends
Phoenix Park is very well kept. The snow is mostly artificial but the grounds crew does a great job maintaining it. It can get icy. To me, the best thing is night boarding. 2200-0400. It helps saves time in your busy weekend schedule, but of course, it gets really cold at night. If you're looking for stuff to do or restaurants to go eat out at, good luck, because you're not going to find anything. The ski resort is basically located in the middle of nowhere. During my first years living in Korea I had a season pass but now would rather go to High1 Resort because it snows there often and has a bit more to offer outside the resort. Phoenix Park is small, but that means you get a lot of runs in. It can be crowded but the lift lines move quickly. Panorama Slope is my favorite.
Written November 30, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rebekah G
Washington DC, DC55 contributions
Feb 2017 • Family
Well, lets start with my low points: we ended up getting a private tutor from off park for my 5 and 3 year old boys. We got to go down the slopes about 3 times during their 2 hr lesson and then extended another 2 hrs. She did great!

When we asked about lessons from their award winning ski school, we were told that they had to be 11...ELEVEN to do group lessons. Even though our kids speak Korean... The only way they'd even take the 5 year old was 1:3 or smaller. How much was it? 234,000 for 1:1, 274,000 for 1:2 and didn't quite get to the numbers for 1:3. We paid about $200 for the private person.

Their lifts slow down WAY too much at the tops. You almost can't get momentum to get off. I'm not a great skier but I am a decent one.

They had only like 7 menu choices for sit down food during the high season!

They need a "magic carpet" to get over to the ski school are and small beginner run. It's too far to walk with kids and uphill so skiing isn't an option.

They need a money exchange in the mail building.

Good things: they have plenty of beginner and intermediate runs! They had decently sized lockers.
Plenty of seating. Good equipment and great ski patrol! Friendly staff.
Written February 18, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Singapore, Singapore744 contributions
Dec 2016 • Family
We stayed just outside Phoenix Park (in Sweet Coop House) and visited Phoenix Park over 2 days. For one day, one of my group went skiing. The rest of us spent time at the resort. This note outlines what you can do at Phoenix Park other than skiing.

The resort (mainly) consists of three areas: the skiing building / slopes; the main Phoenix Park hotel, and Center Plaza. In all three, there are food options.

In the ski area, there is a Food Parade which serves (mostly Korean food). Above that there is a Lotteria burger outlet. There are also smaller food shops outdoor, and a few cafes. There is also a KFC stand (not restaurant) in the ski center. Downstairs, there is a convenience store, where if you really want, you can buy cup noodles and use the hot water dispenser. There are also microwaves there, in case you want "tv dinners."

In the hotel there are many restaurants. But (as at Dec 2016), the most important aspect of the hotel is a counter which had the sign "Foreigner 30% discount tickets available here". If you don't have a Korean passport, take advantage of this to rent ski equipment / gear and pay for the ski lift etc.

In the center plaza there are a few shops, video game arcade, convenience store, bowling alley, and many restaurants. The best would be the Paris Baguette bakery. There is also a full KFC restaurant there, along with many other Korean / local restaurants. Just outside Center Plaza is the aforementioned Water Theme Park.

Just outside Phoenix Park (i.e. walk past the large car park, exit the compound) there are many shops (mostly ski equipment rentals, some restaurants, one supermarket etc.).

So if some of you are going to Phoenix Park accompanying skiers but not actually skiing, it isn't really a terrible place to be stuck at. Prices of the restaurants are slightly more expensive than in Seoul but KFC and Paris baguette appear to be the same price as Seoul.

This last section is about how to get to Phoenix Park on a budget.

There are many ways to get to Phoenix Park, from Seoul or Incheon Airport by luxury coach, for example. These systems can be found on the Phoenix Park website, or also mentioned by other reviewers previously. They cost a lot more than what I will be describing next.

We did our background work, and found that the cheapest way to get to Phoenix Park from Seoul was by inter-city bus.

Get to Dong Seoul Bus Terminus and buy a ticket to Jangpyeong Interchange. This could be scary as within Dong Seoul, you will see THREE different ways of spelling Jangpyeong (using roman characters). Best to be familiar with the Korean characters of Jangpyeong, prepare it on a sheet of paper or your mobile phone and show it to the ticket counter. Buses run many times across the day and night from Dong Seoul to Jangpyeong, costing (as at Dec 2016) around 11,600 won or something like that, one way. You will get a ticket which specifies your seat number and bus departure time. Go find the bus bay and load up your own luggage. Then you are on your way to Jangpyeong.

Jangpyeong was the first stop after leaving Dong Seoul, around 2 hours away. Hopefully you would have previously found the Phoenix Park shuttle bus timetable online, and know what time is the next pickup from Jangpyeong. 5 mins before the pickup, exit the terminus and cross the road. There ought to be a queue (even in -6 degrees centigrade temperature). And the shuttle will come (roughly) on time. The shuttle will have Phoenix Park written all over it.

Hence, the grand total cost to get from Dong Seoul to Sweet Coop should be exactly the price of that bus ticket. I am sorry, I have no idea what a taxi from Jangpyeong interchange to Phoenix Park will cost.

The return leg should be the same. Wait for the Phoenix Park shuttle in the bus parking lot area according to their timetable, get to Jangpyeong interchange and buy your ticket back to Dong Seoul (or wherever else you want to go e.g. Sokcho).

For those coming from Incheon airport, if on a budget, take the ALL-STOP train to Seoul, transfer to the local Seoul subway to get to Gangbyeon station (green line), follow the exit signs saying "Dong Seoul" and cross the road. You will be at the bus terminus for around 5,000 won (one way from Incheon).

Some other reviewers here have already mentioned the water theme park. We didn't go in, so I shall skip that.

Phoenix Park was fun for the skier. Phoenix Park was not too bad for us non-skiers. Given that there are so many other ski areas in Pyeongchang, maybe we might not come back to Phoenix and try out the others. But for first timers, Phoenix Park is fine.
Written December 29, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about Phoenix Snow Park

Phoenix Snow Park is open:
  • Sun - Sat 12:00 AM - 11:59 PM