Hello, thank you for the review, always appreciate feedback. We are sorry about the tour guide, I spoke to him and he was not aware of having his window down at all during the event. He even said he had the heat on and that bus gets pretty warm so I don't know what happened but thanks for bringing it to our attention, we will research the issue. I'll reach out to you directly to get more information as well. We ask our drivers and guides to make sure they are engaged with our groups, it may mean sometimes coming in, talking with them, hanging out near them, never to bother them but just to make sure they are having an amazing time. I don't know the particulars of what took place but have reached out to him to see whats the what. It is also so we can make sure that our vendors are giving you the level of service we agreed on, and to make sure no one is overly intoxicated along the way. We don't watch like a hawk but we do peek in, and in some cases our tour guide drivers like to hang, we don't do it to make anyone feel uncomfortable but I can see where that could be misconstrued with someone sitting there. You did the Ohio Valley tour and yes, Valley Vineyards does an excellent job with the tour, tasting the facility tour and the food, while we do think they do an awesome job we feel like Henke and Meier are also very cool spots with their own charm, in fact Henke just won top 10 Urban Winery in the country again by Wine Magazine, so we know the sit down portion of the tasting isn't as fun, but the wines are award winning at Henke and the history at Meier and incredible size is a cool touch to a fun filled afternoon. In Ohio, particularly in this region, unless we wanted to travel 100's of miles it would be tough to add much more variety than we have. Vinoklet would like for us to be first on their tour which logistically we just can't do, and some of the other spots are so far away its just too much. We were definitely sad to lose the Holtkamp tasting room this year, but adding Revel and Skeleton Root on our Urban Tour has been really great. I will definitely look into the window and the bus being cold as well as him sitting by you at the Winery.