Thank you for coming out and giving the company a try. We are super glad you enjoyed it and got to help design exactly what you wanted. Hope to see you again soon.

Thank you Tammie! That means the world. Mike is the best! Hope to see you out again someday!

Thank you so much Jason! We really appreciate the ongoing support and know this wasn't your first time with us. It means a ton for you to pick us when looking for things to do in town. We really enjoyed your group and are thankful for you taking the time to share your experience! Cheers!

We have some newer guides that are still in the process of learning how to do their jobs. I hate that you didn't get the experience that we promote and would love to get some more details so we can train to it. We take all feedback seriously as you can see below in other reviews we pride ourselves on providing a memorable experience. We definitely want to make it up to you as well. We didn't get this feedback directly prior to it being posted here but would be open to direct communication in lieu of going direct to other potential clients.

Thank you for giving us an opportunity, we are really glad you enjoyed our distillery experience and thanks for being a repeat customer!

Thank you for the kind words, we really appreciate the opportunity. It was fantastic hanging with you. Hopefully we see you again.

Hello, thank you for the review, always appreciate feedback. We are sorry about the tour guide, I spoke to him and he was not aware of having his window down at all during the event. He even said he had the heat on and that bus gets pretty warm so I don't know what happened but thanks for bringing it to our attention, we will research the issue. I'll reach out to you directly to get more information as well. We ask our drivers and guides to make sure they are engaged with our groups, it may mean sometimes coming in, talking with them, hanging out near them, never to bother them but just to make sure they are having an amazing time. I don't know the particulars of what took place but have reached out to him to see whats the what. It is also so we can make sure that our vendors are giving you the level of service we agreed on, and to make sure no one is overly intoxicated along the way. We don't watch like a hawk but we do peek in, and in some cases our tour guide drivers like to hang, we don't do it to make anyone feel uncomfortable but I can see where that could be misconstrued with someone sitting there. You did the Ohio Valley tour and yes, Valley Vineyards does an excellent job with the tour, tasting the facility tour and the food, while we do think they do an awesome job we feel like Henke and Meier are also very cool spots with their own charm, in fact Henke just won top 10 Urban Winery in the country again by Wine Magazine, so we know the sit down portion of the tasting isn't as fun, but the wines are award winning at Henke and the history at Meier and incredible size is a cool touch to a fun filled afternoon. In Ohio, particularly in this region, unless we wanted to travel 100's of miles it would be tough to add much more variety than we have. Vinoklet would like for us to be first on their tour which logistically we just can't do, and some of the other spots are so far away its just too much. We were definitely sad to lose the Holtkamp tasting room this year, but adding Revel and Skeleton Root on our Urban Tour has been really great. I will definitely look into the window and the bus being cold as well as him sitting by you at the Winery.

Thank you for the kind words! We do allow private tours to pick their three samples at each spot under 7.5%, unfortunately on public tours we cannot do that. It is how we keep the costs do low, however, most locations will allow you to try a small sip of their beers if you ask. I am sorry if that was not clearly explained at your time of touring. Thank you though for the four stars, that is very kind.

Thank you so much! I will let Bill know you all loved his service. Thank you for the opportunity, hope to see you again in the near future!

Thank you so much for the vote of confidence, we appreciate your continued love and support for the various tour offerings we have. We can't wait to have you all out again and thank you so much for pioneering this with your group. See you soon!