Hawaii23 Transportation
Hawaii23 Transportation
4.5
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
4.5
814 reviews
Excellent
605
Very good
85
Average
20
Poor
25
Terrible
79
Michael C
Hamilton, New Zealand1 contribution
Sep 2022
What a great deal and experience this was! We traveled to Hawaii Sep 4-12 and we really struggled to find economic transportation that wasn't a crowded bus or Uber. My wife found Hawaii23 online and saw that the reviews were great and the cost was great! The driver was there on time, communication was great via txt and there was only one other couple in the van who were also going to Waikiki. When we were leaving Hawaii, it was easy to book, again the communication was great and we had a wonderful conversation with the driver. We were the only ones in the van, there was plenty of room and we were very pleased we reserved this transportation! When we come back to Hawaii, we will use Hawaii23 again!
Written September 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Janet
1 contribution
Jul 2022 • Family
Highly recommend Hawaii23 transportation to get to and from the airport if you don’t want to rent a car. They are the best priced and provide direct service. We got a shuttle all to ourselves to and from the airport to our hotel. They were friendly, on time, and quick. If you have children, they have car seats available for free as part of the ride. So there is no need to lug the heavy car seat on to the plane with you. Two adults and two kids cost us $43 a trip. The shuttle service that our hotel recommended was over $60 so I definitely recommend Hawaii23 if you want to save some money!
Written July 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
karen187061
Solihull, UK578 contributions
Jul 2022
For the first time on holiday, and with an adult family of five with luggage, we did not pre book any transfers and decided to do it as we went along. We used this company on a whim really (due to its good reviews) and booked online before each of our three transfers. It's easy to fill in and submit the form/request to them. They reply a day or two before the date which at first was a bit disconcerting as you're not sure if they've accepted the booking. However, on each occasion they replied at least 24 hours before the date requested and turned up promptly on every single occasion. The drivers were friendly and efficient, the vehicles were airy and large enough for 5 (or more). GREAT company, no complaints whatsoever. Also very competitive in prices. Thank you Hawaii23!
Written August 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Bri
1 contribution
Oct 2022 • Friends
Please be aware of Hawaii23. I used their service on the 23/10/22 from our airport to the hotel and our initial experience was great but then we tried to rebook our return back to the airport on the 27/10/22, we unfortunately did not receive communication, clarification or confirmation to pick us up so we went with Charley's Taxi's due to this, to be safe than sorry.
Now I have received communication after the fact and we have already left Hawaii. I have now received innappropriate and boarderline abusive emails from Hawaii23 in response as they feel I had wasted their time. If you had communicated, then I would of happily travelled with you for the second time.
I have responded by saying that it was immature and to grow up. And I am positing my feedback based on my own experience to warn other potential customers.
They have since used my personal email as revenge and signed my email up using scam/financial/gambling websites which is dangerous behaviour and once again immature beyond belief. This is a privacy breach and for a business, cannot be trusted with your personal information.
Please be careful and cautious of Hawaii23 and use your gut insticts
Now I have received communication after the fact and we have already left Hawaii. I have now received innappropriate and boarderline abusive emails from Hawaii23 in response as they feel I had wasted their time. If you had communicated, then I would of happily travelled with you for the second time.
I have responded by saying that it was immature and to grow up. And I am positing my feedback based on my own experience to warn other potential customers.
They have since used my personal email as revenge and signed my email up using scam/financial/gambling websites which is dangerous behaviour and once again immature beyond belief. This is a privacy breach and for a business, cannot be trusted with your personal information.
Please be careful and cautious of Hawaii23 and use your gut insticts
Written October 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
BigMerk
Glasgow, UK2,114 contributions
Mar 2022
Great service, friendly drivers - especially the guy who picked us up from the airport after 10pm. The bags for our flight were delayed in coming off the plane but the driver waited til we arrived. They had texted to confirm where they were and we could see them from the baggage reclaim.
On the way back from Waikiki to the airport the driver was bang on time and the journey was very smooth.
The first trip - being later - was $33 plus tip while the return was $23 plus tip. Would definitely use these guys again.
On the way back from Waikiki to the airport the driver was bang on time and the journey was very smooth.
The first trip - being later - was $33 plus tip while the return was $23 plus tip. Would definitely use these guys again.
Written April 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
tweeksie_cat
Dallas, TX55 contributions
Jun 2021 • Couples
Booking is very easy through their website, and you have the option to prepay or at time of service. One-way private car for two people from HNL to Waikiki is a flat $23, and just for reference, we checked Uber when we landed, and their fare was over $80. Our drivers both ways were friendly and punctual, and customer service was fantastic when we needed to change our return pickup because of a flight cancellation. A+++++ and highly recommended!
Written June 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Tan
Troy31 contributions
May 2021 • Family
Instead of paying $52 for a shared shuttle service offered by Fly Shuttle which is the official
shuttle service referred by Sheraton Wakiki, we found Hawaii23 and paid only $37 with the whole van to ourselves and on-time pick up. Joe was a very friendly local person. On our way to the airport, he shared with us with the history of Hawaii, wakiki, and the big island. Very friendly and genuine person. Feel safer with only us riding in the bus instead of with 10 other strangers. Will definitely recommend to anyone who needs rides in wakiki
shuttle service referred by Sheraton Wakiki, we found Hawaii23 and paid only $37 with the whole van to ourselves and on-time pick up. Joe was a very friendly local person. On our way to the airport, he shared with us with the history of Hawaii, wakiki, and the big island. Very friendly and genuine person. Feel safer with only us riding in the bus instead of with 10 other strangers. Will definitely recommend to anyone who needs rides in wakiki
Written May 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Stacycation365
San Diego, CA38 contributions
Oct 2021
Instead of using Uber and Lyft which was more expensive for pickup from the airport, I found Hawaii 23 and was pleased with the service. You submit your request on their website and you will get a response within a few hours confirming. Even though it's a shuttle bus, due to COVID they are not doing shared rides - you get the whole van to yourself or group. They give you the amount you will pay upfront and should you want a fresh lei you can request one for an additional $10. You can pay once you're dropped off and they take credit cards and cash. Please make sure you are tipping drivers well! Chad my driver was awesome, on time both ways and I also requested him for my return service to the airport.
Written October 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Flora Tan
Troy, MI8 contributions
May 2021
We had a bad experience with Fly Shuttle recommended by Sheraton when we were picked up from the Honolulu airport so we had Hawaii23 for our departure trip. Communication was clear with the pick up spot and time. By the time we went down, Joe was already there. It's a private shuttle, not sharing with other people It made us feel safe in the midst of pandemic. On our way to the airport, Joe was giving us some history on Hawaii and sharing with us his experiences with Wakiki and the big island. It was a bonus to a ride to the airport. For a family of four, we were charged with $37 compared with Fly Shuttle $56 and sharing the bus with 9 strangers. Highly recommended Hawaii23
Written May 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Erica N
Boston, MA22 contributions
Jan 2022
Had a great experience with online reservation and airport pickup with driver Dex. He was there as scheduled and guided two very sleep deprived travelers from Boston patiently out of the terminal, past all the COVID inspections, with texts on how to find him. He gave us a little tour on the the way to the hotel full of local color and obviously loves sharing his city. Great service, look forward to booking again.
Written February 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Shiela K
1 contribution
How much does it cost from the Airport to the Hale Koa Hotel??
stefaniemlk
Newfoundland and Labrador, Canada32 contributions
I didn’t go to this hotel but we had to pay $33 from the airport to our hotel in Waikiki because we landed later at night. Returning to the airport on the way home was only $23
Steve M
Coquitlam, Canada55 contributions
How much is the ride from airport to princess Kauilani hotel?
Is the price per person or car
501Sandy
Sydney, Australia30 contributions
Per car, approximate USD $40 + tip. Bonus, if you have more than four passengers remembering luggage and hand luggage as well. I was super happy with them. Our flight was late, but he was tracking it & met us with a big smile!
Justine A
Brisbane, Australia18 contributions
How long does it take to get a confirmation or reply? I’m flying to Hawaii on the 6th?
Helen
Adelaide, Australia85 contributions
It you book to far away from your arrival date the website states that they may take a few weeks. I got a response within a few days. Try emailing them again.
frances S
Logan, UT163 contributions
Ok how long do you usually receive an email confirmation? My sister made a reservation and she havent gotten any confirmation and its been days. I just made a reservation and been few minutes and nothing in my email.
Hdbaw
238 contributions
My first booking was made during week and had reply within 24 hrs but 2nd booking was made on weekend and it took a couple of days to come through
_billijg
Lynnwood, WA66 contributions
Ho w do you reserve now----last year no one answered and no one returned my 3-4 messages---
dkremerman
Los Gatos, CA36 contributions
I also reserved online, received confirmation right away, and when called - got person to talk with right away. Try it again this time, by the way - you don't pay unless they actually will come and drive you to the destination. But so far, after doing my search - this is the best and less expensive way to go, specially if there are 2 people, good luck!
Wykenio
Nottingham, UK269 contributions
Do you have any contact details, this sounds exactly what we are looking for , when we make a trip of a lifetime for us from the Uk. Email or Web address would be great. Its important after a long flight you can rely on someone being there.
traceyhO6533PL
5 contributions
Just google Hawaii 23 and you should be directed to their website. They have an online form to fill in and then you receive an email confirmation.
Ginger0704
Portland, OR6 contributions
I talked to dispatch for tomorrow's pick up at HNL airport after 8pm arrival flight to go to Waikiki Hotel. I was told after 8pm pick up he has to charge $5 more per person. So for us party of 2, he charges $30 instead of $20. Have anyone experienced that from Hawaii 23? Their website doesn't say anything about it, and it states NO EXTRA CHARGE.
dkremerman
Los Gatos, CA36 contributions
I would call them directly and ask this.
Hawaii23 Transportation (Honolulu) - All You Need to Know BEFORE You Go
Frequently Asked Questions about Hawaii23 Transportation
- Hotels near Hawaii23 Transportation:
- (1.12 mi) Best Western The Plaza Hotel
- (0.97 mi) Airport Honolulu Hotel
- (6.09 mi) Prince Waikiki
- (6.13 mi) The Equus
- (6.13 mi) Paniolo at the Equus
- Restaurants near Hawaii23 Transportation:
- (0.01 mi) The Local at HNL
- (0.03 mi) Makai Plantation
- (0.38 mi) Sammy's Beach Bar & Grill
- (0.96 mi) Big Kahuna Pizza
- (0.60 mi) Lahaina Chicken Company