Infinity Fitness and Massage
Infinity Fitness and Massage
4.5
9:30 AM - 5:30 PM
Monday
9:30 AM - 5:30 PM
Tuesday
9:30 AM - 5:30 PM
Wednesday
9:30 AM - 5:30 PM
Thursday
9:30 AM - 5:30 PM
Friday
9:30 AM - 5:30 PM
Saturday
9:30 AM - 5:30 PM
Sunday
9:30 AM - 5:30 PM
About
Infinity Fitness and Massage is a wellness service provider offering customized massage and fitness. Get pampered in our Oceanfront, Penthouse spa. Practice Yoga on the beach. Experience overall well being with the spirit of Aloha.
Duration: 1-2 hours
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Neighborhood: Waikiki
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See what travelers are saying
- anddiii_1Frankfurt, Germany12 contributionsRelaxed & happy!We visit Infinity Wellness in September 2023 while we were on honeymoon in Hawaii. As we were really active the days before, this was a truly enjoyable stay. We had a relax massage for 60min. If you want special treatments you can chose and mark them on the check-in paper which we get when we arrived. There are rooms for change with showers, so you can easily prepare for the massage and also leave your stuff in the lockers. You get few minutes to relax and enjoy inside (or outside) the spa with a beautiful ocean view by a cup of tee or some other drink. Than the friendly masseuses picks us up and takes us to the massage room. The communication was really good so they knew which areas should be treated and they fulfil our expectations. We had a great and truly relaxing massage, we really enjoyed it & felt reborn and ready for new activities afterwards. At the end we visit the wellness penthouse outside and enjoyed the incredible view. We warmly recommend this place!Aloha and Thank You for your lovely feedback! We appreciate you choosing Infinity for your refresh and recharge time together. May this be the beginning of many special times for you both in your new beginning. We hope to see you again on your next trip to Hawaii:) Mahalo, The Infinity TeamWritten November 5, 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited October 2023Traveled as a coupleWritten October 23, 2023
- Melissa MPalo Alto, California6 contributionsParadise in ParadiseIf you are in Waikiki, or really anywhere on Oahu, you absolutely must go to this spa for a massage. First of all, the ambiance is amazing. There’s an incredible view of the ocean in the waiting room, and the staff are welcoming and warm. You instantly feel pampered. And then, you get a massage! The woman who massaged me knew exactly how hard to push, where to rub, what to move. It was as if she could feel what I was feeling and intuit what she should do next to relax my muscles and work out my knots. I honestly have never had such a great massage in my entire life, and I am not particularly young. Yes, a trip to Hawaii is always a trip to paradise, but my trip to Infinity Fitness and Massage made it infinitely more so.Aloha Melissa! It was a pleasure having you and your wonderful mother with us at Infinity Spa. We are delighted you enjoyed the service provided by your therapist. Thank you so much for your feedback! We look forward to seeing you both on your next visit! Mahalo! The Infinity TeamWritten March 24, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited January 2024Traveled with familyWritten January 17, 2024
- Angel S1 contributionWould Definitely Go Back!What a way to start a vacation! The massage and facial were soothing and completely invigorating after a long day of travel. At no shock to me, they have the most prime location and views…right on the ocean! The massage therapist I had was extremely professional and rejuvenating. I had the opportunity to meet the owner and was pleasantly surprised to see her wearing every hat within the establishment and doing every role with such passion. I’ll definitely be booking another appointment next time I make it out to Honolulu!!Aloha Angel! Thank You so much for your lovely review of Infinity Spa and the team. It is wonderful knowing you enjoyed your well deserved pampering experience. It was a pleasure meeting you and we hope to see you again on your next trip to the islands! Mahalo, The Infinity Team!Written March 24, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited January 2024Traveled soloWritten January 19, 2024
- NPSan Francisco, California5 contributionsProperely pampered!My husband and I booked a couples massage were delighted with our experience. The facility is clean, visually appealing and relaxing. The checkin and checkout processes were pleasant. The massages were outstanding. Will definitely return when back in Hawaii.Aloha and Thank You for sharing your experience with our spa and staff! Knowing you both enjoyed your experience makes our day absolutely fulfilling. We certainly look forward to seeing you both on your next visit to the islands. Mahalo from the Infinity Team!!Written April 14, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited January 2024Traveled as a coupleWritten March 1, 2024
- Lima F22 contributionsSpa-tasticHad a fabulous full body massage and enjoyed it fully. The ambiance is great and the spa clean, well stocked and has a great view and roof top space. The staff is very professional and welcoming. I would return again when in Oahu! Fa'a fe tai Infinity Spa!Aloha and Mahalo to you for your review! We love knowing you enjoyed our oasis and services. This is our greatest goal each and every day, to create a fantastic experience for you, our guest. Wishing you a lovely 2024 and hope to see you again! Mahalo, The Infinity TeamWritten April 14, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited March 2024Traveled soloWritten March 23, 2024
- Sarah PRSan Juan, Puerto Rico6 contributionsA Serene Oceanfront Oasis: The Ultimate Relaxation Experience at Infinity Fitness and MassageI had the most incredible experience at Infinity Fitness and Massage, located on the top floor of the Outrigger Waikiki Beach Resort. From the moment I walked in on September 7th, I knew I was in for a treat. The spa is beautifully decorated, impeccably clean, and exudes a sense of serenity and peace that immediately puts you at ease. I was warmly welcomed by a kind and smiling receptionist who offered me a choice of tea or wine, setting the tone for a truly relaxing experience. Miyako, my massage therapist, was exceptional. I opted for a 60-minute deep tissue massage, and she skillfully adjusted the pressure to my preference, finding and working out every knot and tense spot with precision. Her expertise was evident as she focused on relaxing my muscles, leaving me feeling lighter and completely rejuvenated by the end of the session. Afterward, I enjoyed a cup of organic tea on the rooftop while taking in the stunning views of the aqua-blue waters of Waikiki. It was the perfect way to end my visit. If you're looking for a peaceful, relaxing, and high-quality spa experience, I highly recommend Infinity Fitness and Massage. I'll definitely be returning!Aloha and mahalo for sharing such delightful words! We love that you enjoyed all the details of the spa and most especially your massage therapist. We thank you for choosing Infinity for your pampering experience and look forward to your return. Mahalo from all of us at Infinity Spa in the Spy!Written September 18, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited September 2024Traveled soloWritten September 16, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Contribute
Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
55 reviews
Excellent
47
Very good
2
Average
1
Poor
1
Terrible
4
Vanessa G
1 contribution
Feb 2023 • Couples
I do not recommend this place at all! We spent $600 on a couples massage that was so terrible we had to cut our vacation short because they dislodged one of my husband’s ribs and he is still in a tremendous amount of discomfort and pain 5 days later. My masseuse was incredibly rough and threw my body around like a rag doll. At one point he had his upper body weight on the back of my neck and was repeatedly pushing in the base of my neck which was incredibly uncomfortable. The ocean front room that we paid extra for was a room that opens up to the roof across the street and you get a spectacular view of their air conditioning units and a tiny view of the ocean. When I reached out to the company to complain, they informed me that the massage therapists we had were lead therapists and sometimes we can just be a “little sore” after a massage. 5 days later and we are still miserable. If it wasn’t dishonest of me, I would dispute the charge on my card it was so bad.
Written February 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aloha Mrs. Graff,
I'm sorry to hear that you did not enjoy your massages.
We have discussed your experience with your massage therapists, both of whom are highly experienced and frequently requested by our guests.
When the therapists checked in with you both during your 90 minute massages on the pressure, there was no complaint expressed of any soreness or pain. No discomfort or request for change in pressure or style was reported to either therapist during the entire massage. You did not request a new therapist or stop the massage in the middle. There was no incident reported, of a sudden pain or discomfort of any type or anything unusual during or after the massage.
Upon checkout when asked by the receptionist manager if you enjoyed your massages you had no complaints and seemed to have left satisfied.
Your complaint came to us in the form of an email 1.5 days after your massage appointment.
Again we are sorry to hear you did not enjoy your services and that you did not take the opportunity to request a new therapist at the time it mattered most, which is during the service at which point we would have happily rescheduled you with different therapists, as is stated on the liability waiver you completed upon checkin.
We are committed to providing our guests with excellent service and thank you for your time.
Sincerely,
The Infinity Team
Written March 2, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stacey F
4 contributions
Sep 2023 • Couples
Most expensive 60minute massage ever, paid $500 ($750 Australian dollars) for couples message. For that price you expect something amazing, so disappointing, the massage was just average, nothing special. The sea view room that we paid extra for, was basically a view of the air conditioning units, total rip off). Could I have a spa in Australia for the price paid. Cannot believe these prices are charged for a 60minute massage. Basically extremely overpriced for a less than average service
Written September 24, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aloha and thank you for your review!
We are sorry to hear you did not enjoy your experience with us.
The cost of our 60 minute massages are currently $165 per person plus tax and a suggested, 100% optional gratuity so it sounds like you had also chosen some add ons for your service in order for the price to be $500.
We do have our prices listed everywhere so you as a guest can choose if and how much you wish to spend with us. And we have the 45 minute massage option for the more economic traveler as we understand the costs of vacationing and being pampered in an oceanfront, penthouse location can be costly.
Mahalo,
The Infinity Team
Written September 30, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Melissa M
Palo Alto, CA6 contributions
Jan 2024 • Family
If you are in Waikiki, or really anywhere on Oahu, you absolutely must go to this spa for a massage. First of all, the ambiance is amazing. There’s an incredible view of the ocean in the waiting room, and the staff are welcoming and warm. You instantly feel pampered. And then, you get a massage! The woman who massaged me knew exactly how hard to push, where to rub, what to move. It was as if she could feel what I was feeling and intuit what she should do next to relax my muscles and work out my knots. I honestly have never had such a great massage in my entire life, and I am not particularly young. Yes, a trip to Hawaii is always a trip to paradise, but my trip to Infinity Fitness and Massage made it infinitely more so.
Written January 17, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aloha Melissa!
It was a pleasure having you and your wonderful mother with us at Infinity Spa. We are delighted you enjoyed the service provided by your therapist. Thank you so much for your feedback!
We look forward to seeing you both on your next visit!
Mahalo!
The Infinity Team
Written March 24, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
anddiii_1
Frankfurt, Germany12 contributions
Oct 2023 • Couples
We visit Infinity Wellness in September 2023 while we were on honeymoon in Hawaii. As we were really active the days before, this was a truly enjoyable stay. We had a relax massage for 60min. If you want special treatments you can chose and mark them on the check-in paper which we get when we arrived. There are rooms for change with showers, so you can easily prepare for the massage and also leave your stuff in the lockers. You get few minutes to relax and enjoy inside (or outside) the spa with a beautiful ocean view by a cup of tee or some other drink. Than the friendly masseuses picks us up and takes us to the massage room. The communication was really good so they knew which areas should be treated and they fulfil our expectations. We had a great and truly relaxing massage, we really enjoyed it & felt reborn and ready for new activities afterwards. At the end we visit the wellness penthouse outside and enjoyed the incredible view. We warmly recommend this place!
Written October 23, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aloha and Thank You for your lovely feedback!
We appreciate you choosing Infinity for your refresh and recharge time together.
May this be the beginning of many special times for you both in your new beginning. We hope to see you again on your next trip to Hawaii:)
Mahalo,
The Infinity Team
Written November 5, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Angel S
1 contribution
Jan 2024 • Solo
What a way to start a vacation! The massage and facial were soothing and completely invigorating after a long day of travel. At no shock to me, they have the most prime location and views…right on the ocean! The massage therapist I had was extremely professional and rejuvenating.
I had the opportunity to meet the owner and was pleasantly surprised to see her wearing every hat within the establishment and doing every role with such passion. I’ll definitely be booking another appointment next time I make it out to Honolulu!!
I had the opportunity to meet the owner and was pleasantly surprised to see her wearing every hat within the establishment and doing every role with such passion. I’ll definitely be booking another appointment next time I make it out to Honolulu!!
Written January 19, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aloha Angel!
Thank You so much for your lovely review of Infinity Spa and the team.
It is wonderful knowing you enjoyed your well deserved pampering experience.
It was a pleasure meeting you and we hope to see you again on your next trip to the islands!
Mahalo,
The Infinity Team!
Written March 24, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hannah R
2 contributions
Dec 2022 • Couples
I purchased a couples massage in the ocean front room and was extremely disappointed. The facility itself is beautiful and my boyfriend had a great massage and would give it 5 stars. I used to work in hospitality and honestly this is the first negative review I’ve ever left for an experience/ establishment.
Janet was very nice but it was the worst massage I’ve ever gotten. I wouldnt complain if I didn’t spend so much money. I felt like the entire time Janet was a 1/2 inch away from my muscles and knots. I instructed her in regards to pressure and she listened but the massage itself was terrible. As I mentioned she wasn’t hitting the muscles or knots and then the other half of the time it simply felt like she was just rubbing lotion on me. I truly believe i could pay my little cousin $20 and get a better massage. I expressed this to Kieth at the front desk who is very nice but I was offered nothing in regards to compensation just a “I will let the manager know”. The massage itself was a disappointment and so was how it’s been dealt with thus far which is crazy considering I spent over $400 for an hour.
It seems that my boyfriend and I had two entirely different experiences. Keep this in mind before you dish out the money for a massage here. I’ve had a better massage down the road at zu dao where it costs 1/4 of what I spent. Very very disappointed especially because of how much I was looking forward to it
Janet was very nice but it was the worst massage I’ve ever gotten. I wouldnt complain if I didn’t spend so much money. I felt like the entire time Janet was a 1/2 inch away from my muscles and knots. I instructed her in regards to pressure and she listened but the massage itself was terrible. As I mentioned she wasn’t hitting the muscles or knots and then the other half of the time it simply felt like she was just rubbing lotion on me. I truly believe i could pay my little cousin $20 and get a better massage. I expressed this to Kieth at the front desk who is very nice but I was offered nothing in regards to compensation just a “I will let the manager know”. The massage itself was a disappointment and so was how it’s been dealt with thus far which is crazy considering I spent over $400 for an hour.
It seems that my boyfriend and I had two entirely different experiences. Keep this in mind before you dish out the money for a massage here. I’ve had a better massage down the road at zu dao where it costs 1/4 of what I spent. Very very disappointed especially because of how much I was looking forward to it
Written December 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aloha and thank you for your review. We are glad you enjoyed the space and that your partner loved his massage service and would give it 5 stars. We are sorry to hear you did not enjoy the experience provided to you by your massage therapist. All our guests are welcome to request a different therapist, if they are unhappy for any reason, within the first 15 minutes of the massage, as per the paperwork you completed and signed upon checkin. This special option is a consideration we happily offer all our guests since massage style is a personal preference. In consideration of our therapists hard work we cannot refund a massage that was fully completed. You are welcome to not leave a tip of course, however it seems you you did choose to leave the gratuity as you paid $400 which is the cost of two x 60 minutes massages including gratuity. We value all feedback and thank you again for taking the time to share. We are sad to hear you did not request a different therapist at the time that mattered most when we could have made a change of therapists for you.
Written January 15, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kathryn W
Honolulu, HI5 contributions
Apr 2022
Kids bought us couples massage for our 38th wedding anniversary. I have had many massages from the classic Swedish to deep tissue and even sports massages... I will say.. the massage I had at Infinity fitness and Massage was hands down the absolute best massage I have ever had !! Miguel was amazing with his technique and applied the perfect pressure..He even did some stretching
Written April 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aloha Kathryn!
It was a pleasure having you both for your special celebration. Thank you for sharing your experience with your therapist Miguel. We love that you enjoyed your time with us.
Mahalo from all of us at Infinity!
Written June 7, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tina M.
Rijeka, Croatia15 contributions
Mar 2021
I live and work in Waikiki. If you are staying here and just want to escape the noise and crowd, this is the best place. The staff is very friendly, they allocate clients well so it's never too busy. It's very spacious and you can find a corner for yourself while waiting for a massage or after. It's in the penthouse so you will never hear the noise from Waikiki beach or the streets, but you can see the ocean. The therapists seem motivated to find out what exactly do you need or like. I was always very happy since I have back issues due to long sitting hours at my work. I definitely recommend it. Definitely, my oasis of escape when I wanna treat myself.
Written July 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aloha M!
We are delighted you enjoyed our space and mostly our staff. Thank you for sharing your experience. We hope to see you again soon!
Happy holidays from the Infinity Team!
Written December 6, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
alohac-s
Honolulu, HI3 contributions
Jul 2022
I had the best whole body massage in my life from Miyako! I felt as if I was floating on heaven after my massage. The Spa Director, Branka assisted me in settling into the absolutely gorgeous Waikiki Spa! Branka is a total expert in creating a truly relaxing environment. Everything was so inviting and peaceful! I highly recommend this spa!
Written January 25, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mahalo for your review! We all delighted you enjoyed your experience and our spa. We appreciate you choosing Infinity for your special experience and hope to see you again soon!
Mahalo from the Infinity Team!
Written February 25, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lulu M
1 contribution
Jun 2021 • Couples
We had a wonderful time at the spa. The room was in the penthouse of the hotel overlooking the ocean. They also had showers in the spa which were great to rinse off after the massage. I really appreciated the care and kindness of the staff. We were running extremely late because of the lack of Ubers in Honolulu and they managed to still accommodate us. That was really appreciated because it was the last day of our honeymoon and we were really looking forward to the massages to end our trip on a relaxing note. The massages themselves were excellent.
Written June 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aloha Laila!
It was a pleasure having you and your husband as our guests and I am so happy we were able to accommodate you on your last day of your honeymoon!
We are always happy to read about great therapist experiences so thank you for sharing your enjoyment of the massages services:)
Come visit us again on your next trip!
Mahalo,
The Infinity Team!
Written June 7, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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