Shaka Tours
Shaka Tours
5
9:00 AM - 6:00 PM
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM
Sunday
9:00 AM - 6:00 PM
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About
Honolulu, Hawaii
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
5.0
117 reviews
Excellent
107
Very good
6
Average
0
Poor
1
Terrible
3
Dave7
1 contribution
Jan 2020
Darryl (the owner) gave my wife an I a great deal on snorkel rentals. He also taught us how to use the snorkels, and gave us expert advice on where the best places to snorkel are on Oahu/stay at the edge of the coral reefs etc. I would trust him for a Tour or a rental in a heartbeat--he's a true professional and his prices are excellent. A+
Written February 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bueshe P
Lucerne, Switzerland4 contributions
Feb 2020 • Solo
I booked 3 different and independent tours from each other at shaka tours. Everyone was very interesting. Everything worked perfectly as discussed.
Shaka tours is a competent and reliable company. I would come back here anytime.
Greetings patrik
Shaka tours is a competent and reliable company. I would come back here anytime.
Greetings patrik
Written February 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kwexel
Wellesley, MA108 contributions
Jun 2022 • Couples
13 turtle sightings up close and personal. We stayed at turtle bay and another couple raved about experience. We tried out next day and exceeded expectations. We used two person kayak and very calm waters. Very knowledgeable guide.
Written June 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Walt White
2 contributions
Jan 2023 • Family
Go anywhere else to zip line. DO NOT use Shaka Zipline tours!!
They don't care about their customers.
Cancelled our reservation that we have had reserved for 6 WEEKS and devastated our child by taking away the activity he was most looking forward to on our vacation. He has been talking about for months.
New ownership is so piss-poor that they couldn't manage to keep the existing reservations and change to the new operational schedule after their customers current book reservations were completed.
Be warned, these people care more about themselves and convenience of their personal schedules then they do about the customers and the commitment they made to them
We recommend going anywhere else on the island to zip line, but with this company. The level of incompetence is staggering.
They don't care about their customers.
Cancelled our reservation that we have had reserved for 6 WEEKS and devastated our child by taking away the activity he was most looking forward to on our vacation. He has been talking about for months.
New ownership is so piss-poor that they couldn't manage to keep the existing reservations and change to the new operational schedule after their customers current book reservations were completed.
Be warned, these people care more about themselves and convenience of their personal schedules then they do about the customers and the commitment they made to them
We recommend going anywhere else on the island to zip line, but with this company. The level of incompetence is staggering.
Written January 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
錦華 呂
Dover, DE2 contributions
Jun 2021 • Couples
Absolutely love this self guided audio tour!! We went to Kauai and did almost all four tours on the island. This guided tour beats any research I could have ever done by myself, even with help from Lonely Planet. Totally recommend!!
Written June 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sharon M
2 contributions
Aug 2015 • Friends
Never left disappointed when using Shaka tours. All the friends we have sent there have had the same experience. Michael and Darryl totally rock and aren't about the dollar but about the best experience they can suggest for the individual. Just got back from the third visit and already missing it lol apart from booking all our activities through them we also had a private tour that was more like hanging with a friend showing us around. Lots of laughs, lots of fun and lots of memorable experiences. Mahalo guys you totally rock ☺️ Sharon happy Mozzie ( Maltese/ Aussie ) lol
Written August 24, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Droo D
1 contribution
Aug 2015 • Couples
My wife and I wanted to go parasailing on our honeymoon, so we tried to use these guys. Big mistake. They told me there were a few times available and asked which one I wanted. I told them, they said okay come by tomorrow to grab some papers and I would be on my way. Well usually when a company says your spot is reserved, you can relax and stop checking other options because,..YOUR SPOT IS RESERVED. Not with these guys. I called up when I was going to get the said papers, and Mike tells me, no Daryl didn't reserve anything for you and it's all booked up. So I was lied to AND screwed over....because this was my last day on the island. So I posted a negative review on yelp to try and warn others to not make the same mistake I did, and guess what! Mike calls me to harass me about it!!!! This company is run by rude, incompetent, liars. STAY AWAY FROM THEM AT ALL COSTS
Written August 11, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aloha Droo,
it is unfortunate that you and your your wife did not go parasailing. That, however, wasn't because I lied to you; there would be no point to that. I would lose money, and both of you would feel unhappy. I want customers to go for the activity, that's how I make the rent.
If you check your texts, I stated explicitly that I required payment to confirm the reservation. That request made was because I would be making the reservation within the non-cancellation period. That meant I would have to pay my vendor for the excursion even if you changed your mind. I've had to pay the price for similar situations before, so I didn't want to make the same mistake.
Just like bad experiences prior, these were the reasons why I thought you weren't serious.
1. I called you several times to sort it out quickly and take payment, but there was never an answer.
2. You seemed to only want to communicate via text, and your responses were sluggish.
3.You didn't swing by the store to sort it out asap.
It wasn't the impression of someone who was serious about doing the activity.
Making arrangements via text messages when something is time sensitive isn't the best of platforms. If it's your last day, and you really want to do something, why drag it out by texting back and forth over 5 hours? The best thing to do would've been to answer my calls, call me back or drop in to the store and get it sorted.
Despite my calls and text messages, you never once called in to make payment. You only called us two hours prior to the activity time, by which it was too late. Had you responded earlier, all this would have been avoided.
Bringing it back to the point about lying, neither confirmation nor check in time was given to you by me, so in what way did I lie to you? I described coming to the store and collecting the voucher, but that, was on condition the payment was made.
Lastly, to others reading this, it's not just about dollars and cents. I don't like worrying about penalties because of an inability to commit and get it sorted. It's unnecessary stress. If I can help, I'll do it. If it's not within the cancellation period, I'm willing to reserve it and if need be, cancel it before the penalty kicks in. Like we say here, if can, can. if no can, no can.
Written August 29, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Menka D
Toronto, Canada16 contributions
Jul 2015 • Friends
We found Shaka tours through someone who had used them in the past. We had an idea of what we wanted to see but decided to seek their advice once we arrived. We stayed at the Ohia Waikiki and they were about a 5 minute walk away.
As soon as we got there, they were really helpful with helping us decide the best options for us. They had a screen on the wall which they used to show us exactly where we need to be or where to find things.
We booked the polynesian tour, Pearl Habour and also rented a car from them. They went above and beyond showing us what to see and telling us what to avoid when we drove around the island. We often stopped in just to say hi too!
Darryl and Michael were great! Go see them on your next visit! ☺
As soon as we got there, they were really helpful with helping us decide the best options for us. They had a screen on the wall which they used to show us exactly where we need to be or where to find things.
We booked the polynesian tour, Pearl Habour and also rented a car from them. They went above and beyond showing us what to see and telling us what to avoid when we drove around the island. We often stopped in just to say hi too!
Darryl and Michael were great! Go see them on your next visit! ☺
Written August 9, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lily
4 contributions
Aug 2019 • Family
Shaka tour is very nice and has great sincerity to help me even though I have many questions. Nice to have their help and advice so that I have a great trip with my youth son who enjoys much especially polynesian cultural center and dolphins explore.
Written August 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gregory D
8 contributions
Mar 2019
This was so great - it was like spending the day with a friend of a friend who has offered to show you around for the day and get you to all of the really good places. Booking this tour was one of the best travel decisions we made in Oahu. We've only experienced Honolulu, so we wanted to see the rest of the island with someone who knew it well. This was totally worth the money - Darryl was our guide; he was waiting for us when we came down to meet him in the lobby, and we saw way more than we thought we would. He was funny and friendly; and being in a small van, we could easily buzz around between sights, get decent parking, and leave whenever we wanted. He knew so much of the history of these places; we could stay as long or as short as we liked; and he took us to a few areas I hadn't heard of. We stopped at places I probably would have passed up had I been on my own. If you can, try to fit in snorkeling; they will provide the equipment, and help you with everything you need to know. My advice is to figure out ahead of time a few things that you definitely want to do (for us it was snorkeling and seeing the North Shore); but let your guide pick a few places for you too.
Written March 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Can I need anything before going for the tour? Can you please provide details before going on the trip?
Written October 14, 2020
Aloha Maxine,
If it's our private custom tour you're talking about, we can accommodate collapsible wheelchairs. Children are also typically the same price as adults but it depends on what you want to do and how many people you are. If you would like to call or email us directly we'd be happy to advise you for your specific itinerary.
Written March 11, 2019
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