Newport Visitors Information Center

Newport Visitors Information Center

Visitor Centers
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Friday
10:00 AM - 5:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
10:00 AM - 5:00 PM
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About
Make the Newport Visitor Information Center your first stop for all of your maps, materials, tickets and tour needs. Information specialists are available with complimentary maps and brochures on local events, attractions, lodging, shopping and dining.
Suggested duration
< 1 hour
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
611 reviews
Excellent
390
Very good
155
Average
43
Poor
12
Terrible
11

Lolly’s Look
New York City, NY12,815 contributions
Jul 2019
The Newport Visitors Information Center is a good stop for maps, tour info and calendar events. It should be one of your first stops to start planning.
Written January 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your review! The team here at Discover Newport is thrilled to see your positive comments and support for our center. We are sp proud to be one of the must stop locations for travel and visitor information here in Newport!
Written February 4, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Richard B
Kansas City, MO216 contributions
Aug 2015 • Couples
If this is your first trip to Newport, stop here first. You can purchase tickets to ride the trolleys (I recommend the city trolley for $6.00 per person over the tour trolleys. The drivers still give you info about the sites as you ride along and the pass is also good to ride the city bus which basically follows the same route and runs to midnight. The trolley stops at 8 PM). You can also purchase tickets to cruise the bay. There are several cruises to choose from all at $36.00 per person. The information given at the center is very helpful, but it is a convenient place to plan your day and purchase your tickets for all the attractions. You can purchase the mansion tour tickets here also. I recommend the two mansion ticket because it takes a good 2-3 hours to tour the Breakers (the Vanderbilt's mansion) and if you do not tour another mansion, the ticket never expires. If you want to upgrade to the 5 mansion ticket, you have one year from the time you purchased your ticket to do so. Parking is only $2.00 in their parking garage with a validation from the city bus or city trolley and you can park for free at any parking meter in Newport and the state of Rhode Island with a handicap placard or license plate.
Written August 15, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Retired_Miami
Miami, FL364 contributions
Jun 2016 • Couples
After parking in the Visitors Center lot, we walked inside the center to find out about seeing the highlights in Newport. The person we spoke with told us a great way to see the sights and have the parking cost only 2 dollars for the day. We did Touro Synagogue, the historic district, the cliff walk, lunch, dinner, and other things. It was definitely a full day and for only 2 dollars the parking was almost free for Newport.
Written June 20, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Our staff does there very best to give you information to maximize your visit to Newport! Thank you for your review and we hope you return soon.
Written June 25, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

luvtheflapman
NH23 contributions
Jul 2021
Not my first trip to Newport, always have used the Visitors Info Center. Sites at present are confusing… some say open, some indicate closed, some mention pop up location. This venter is NOT OPEN, there is construction on site. The RIPTA trolleys leave from the back in the parking lot locale, take 67 for the Bellevue homes. There is a location, albeit small with very helpful staff, across the street in a storefront. These people can give you any info you need, worth a stop in for help. This center needs to clarify its status online for travelers who need accurate info.
Written July 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Helena
New York City, NY6 contributions
Aug 2021
You may get a map there, but they will not book tours for you. One person gave a bit of advice about who to call, but you can look up most Newport attractions on the internet. Also, hard to find a parking spot around there.
Written August 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

lulu_mount
Worcester, MA45 contributions
Jul 2015 • Couples
Any questions you may have, these people have the answer. Plenty of parking. Buy trolley pass for $6 (hop on and off) and you can park all day for $2.00 vs $21 without trolley pass. Limited parking in Newport although each mansion has own parking lot.
Written August 7, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

stevenhong84
New York City, NY1 contribution
Apr 2017 • Couples
I just went there yesterday to grab some info. A guy name Dennis was the worst representative i have ever dealt with.

Since it is my first time visiting Newport, I told him i need some info. Told him I need info on anything else but mansions, since I did my home work on it.

That stupid asked me if i purchased the tickets yet, told him im not interested. Then he started to go over the price of ticket pkgs. I tried to tell him im ok.

This idiot got butthurt, then started to giving me an attitude. Then i said that's it. Can i just get a map? Then he throws me a map. I told him i need to borrow a pen, he threw a sharpie in front of me with an attitude.

I just walked out of there because i didnt want any trouble. But it reall ruined my trip here with my family.

I normally don't like to write about this kind of review. But I was so disgusted with the service ive seen there, and there is no system to keep these guys in check, I just had to throw it out here. And please understand, i have waited for few hours to write this review to calm me down.

Listen guy, if you are miserable working there, don't take it out on some random visitors.
Written April 15, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Lasa88
Los Angeles, CA1,409 contributions
Sep 2018 • Couples
Great information center right next to the Newport Marriott and within walking distance of the pier. They are very friendly and helpful here and you can buy tickets for all your activities here as well. Also, the city buses are parked right in the back so you can just get on a bus for the tour of the mansions or anything else in town you want to do. They also give you maps, etc. and there is even a cute gift shop.
Written September 16, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pleased to hear our visitor's center was helpful to you. Thank you for taking the time to review us.
Written November 16, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

CarolJoM23
Westbrook, Maine, United States7 contributions
Jul 2016
One of the best visitors centers we've been in. Friendly and particularly helpful. Went several times over the weekend for tickets or info. Picked up some great tips for eateries from staff whose suggestions always turned out to be "just the ticket"! Everyone was great, Hildie was exceptional! There is a small gift shop and a clean public restroom . Parking is free for the first half hour (get your parking ticket stamped). For the best parking deal in town (visitors center is 1/2 mile walk to the warfs and quaint/busy shopping district), purchase a 4 or 6 dollar trolley shuttle or regional bus ticket and park ALL DAY for 6$. Does not include trolley tours. You can ride the shuttle or bus all day on their respective circuits. Parking was as high as 30 dollars a day in some places! take your chances finding parking around town with mostly 3 hour max times.
Written July 4, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thanks for the great review!!
Written July 13, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

LoveFunTravels
Orange Park, FL369 contributions
May 2016 • Couples
We found the staff at the long info desk on the side much more friendlier than the ones in the circle kiosk in the middle of the building. Be very clear on what it is you are interested in...they sold us a city bus/trolley pass first. We discovered there was nothing touristy about it pretty quickly, but we were stuck on it until it made it around town and back to the visitors center. We then paid additional money for the sight seeing tour. No refunds since we used the first one. When we returned to the desk and told them about their error, they did seem apologetic. That's nice, but we still wasted a lot of time and money. Come on.... why would their first thought be to sell us tourists a bus pass?????? Center has a lot of brochures. You may wish to study up before purchasing anything.
Written June 9, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you, your input is very important to us.
Written June 11, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Newport Visitors Information Center - All You Need to Know BEFORE You Go

Frequently Asked Questions about Newport Visitors Information Center

Newport Visitors Information Center is open:
  • Fri - Sun 10:00 AM - 5:00 PM
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