Newport Visitors Information Center

Newport Visitors Information Center

Newport Visitors Information Center
4.5
Friday
10:00 AM - 5:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
10:00 AM - 5:00 PM
About
Make the Newport Visitor Information Center your first stop for all of your maps, materials, tickets and tour needs. Information specialists are available with complimentary maps and brochures on local events, attractions, lodging, shopping and dining.
Duration: < 1 hour
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

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4.5
4.5 of 5 bubbles614 reviews
Excellent
391
Very good
156
Average
44
Poor
12
Terrible
11

Carsons3
Longport, NJ85 contributions
3.0 of 5 bubbles
Aug 2024 • Couples
First, make sure you tell the person at the parking booth that you are there is go to the Visitor's center....otherwise it's $40.00 to park. Park over behind the aquarium and take the trolley, get a receipt, $5.00 all day parking. There are homeless people in Newport, despite the fact it is a very wealthy city. So many rude tourists, so bring patience. Overpriced shops...the restaurant we ate lunch at wasn't bad, pricey but not overly so...The Moorings.
I was sad that none of the shops offered America's Cup photos, unless you had an unlimited budget.
Written August 17, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

luvtheflapman
NH22 contributions
1.0 of 5 bubbles
Jul 2021
Not my first trip to Newport, always have used the Visitors Info Center. Sites at present are confusing… some say open, some indicate closed, some mention pop up location. This venter is NOT OPEN, there is construction on site. The RIPTA trolleys leave from the back in the parking lot locale, take 67 for the Bellevue homes. There is a location, albeit small with very helpful staff, across the street in a storefront. These people can give you any info you need, worth a stop in for help. This center needs to clarify its status online for travelers who need accurate info.
Written July 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Helena
New York City, NY6 contributions
3.0 of 5 bubbles
Aug 2021
You may get a map there, but they will not book tours for you. One person gave a bit of advice about who to call, but you can look up most Newport attractions on the internet. Also, hard to find a parking spot around there.
Written August 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

lulu_mount
Worcester, MA42 contributions
5.0 of 5 bubbles
Jul 2015 • Couples
Any questions you may have, these people have the answer. Plenty of parking. Buy trolley pass for $6 (hop on and off) and you can park all day for $2.00 vs $21 without trolley pass. Limited parking in Newport although each mansion has own parking lot.
Written August 7, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

stevenhong84
New York City, NY1 contribution
1.0 of 5 bubbles
Apr 2017 • Couples
I just went there yesterday to grab some info. A guy name Dennis was the worst representative i have ever dealt with.

Since it is my first time visiting Newport, I told him i need some info. Told him I need info on anything else but mansions, since I did my home work on it.

That stupid asked me if i purchased the tickets yet, told him im not interested. Then he started to go over the price of ticket pkgs. I tried to tell him im ok.

This idiot got butthurt, then started to giving me an attitude. Then i said that's it. Can i just get a map? Then he throws me a map. I told him i need to borrow a pen, he threw a sharpie in front of me with an attitude.

I just walked out of there because i didnt want any trouble. But it reall ruined my trip here with my family.

I normally don't like to write about this kind of review. But I was so disgusted with the service ive seen there, and there is no system to keep these guys in check, I just had to throw it out here. And please understand, i have waited for few hours to write this review to calm me down.

Listen guy, if you are miserable working there, don't take it out on some random visitors.
Written April 15, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lasa88
Los Angeles, CA1,360 contributions
5.0 of 5 bubbles
Sep 2018 • Couples
Great information center right next to the Newport Marriott and within walking distance of the pier. They are very friendly and helpful here and you can buy tickets for all your activities here as well. Also, the city buses are parked right in the back so you can just get on a bus for the tour of the mansions or anything else in town you want to do. They also give you maps, etc. and there is even a cute gift shop.
Written September 16, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pleased to hear our visitor's center was helpful to you. Thank you for taking the time to review us.
Written November 16, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

CarolJoM23
Westbrook, Maine, United States6 contributions
5.0 of 5 bubbles
Jul 2016
One of the best visitors centers we've been in. Friendly and particularly helpful. Went several times over the weekend for tickets or info. Picked up some great tips for eateries from staff whose suggestions always turned out to be "just the ticket"! Everyone was great, Hildie was exceptional! There is a small gift shop and a clean public restroom . Parking is free for the first half hour (get your parking ticket stamped). For the best parking deal in town (visitors center is 1/2 mile walk to the warfs and quaint/busy shopping district), purchase a 4 or 6 dollar trolley shuttle or regional bus ticket and park ALL DAY for 6$. Does not include trolley tours. You can ride the shuttle or bus all day on their respective circuits. Parking was as high as 30 dollars a day in some places! take your chances finding parking around town with mostly 3 hour max times.
Written July 4, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for the great review!!
Written July 13, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

LoveFunTravels
North Augusta, SC362 contributions
3.0 of 5 bubbles
May 2016 • Couples
We found the staff at the long info desk on the side much more friendlier than the ones in the circle kiosk in the middle of the building. Be very clear on what it is you are interested in...they sold us a city bus/trolley pass first. We discovered there was nothing touristy about it pretty quickly, but we were stuck on it until it made it around town and back to the visitors center. We then paid additional money for the sight seeing tour. No refunds since we used the first one. When we returned to the desk and told them about their error, they did seem apologetic. That's nice, but we still wasted a lot of time and money. Come on.... why would their first thought be to sell us tourists a bus pass?????? Center has a lot of brochures. You may wish to study up before purchasing anything.
Written June 9, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you, your input is very important to us.
Written June 11, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

wendylr22
Connecticut85 contributions
3.0 of 5 bubbles
Apr 2016 • Family
The visitor center is located next to the Marriott Hotel and offers parking. You can catch the trolley here that takes you down Bellevue Ave and the mansions. On the afternoon of our arrival I went in to pick up information and brochures and ask about the trolley. I wanted to buy all day passes. You can purchase trolley tickets at a window inside the center. It was later in the afternoon and I didn't go in with my wallet, so had to go back to my hotel. By the time I came back around 4:30, the ticket window was already closed. The visitor's center closes at 5. I have no idea why they stop selling the tickets so early. However, not that big a deal. You can buy your tickets when you get on the trolley, but you must have exact change. The all day pass was $6 per person. Be sure to get the pamphlet with the stops and route on it. it runs different stops off season.
Written April 17, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We appreciate you taking the time to review us. Your input is very important to us.
Written April 28, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mark G
Catonsville, MD3,422 contributions
5.0 of 5 bubbles
Dec 2015 • Couples
The Newport Visitors Information Center is excellent, located in the heart of the city's downtown waterfront with plenty of free parking available.They have all the maps,tour and lodging etc..information anyone could need.You can buy your mansion tour package at the desk.Nice wall maps,historical insight through out the center and when we were there in mid December they had a unique gingerbread lighthouse display.This is the place to start when visiting the Newport area.
Written February 15, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Newport Visitors Information Center - All You Need to Know BEFORE You Go (2024)

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