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Buffalo City Hall

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Address: 65 Niagara Sq, Buffalo, NY 14202-3313
Phone Number: 716-851-4200; 716-851-5891 (Observation deck)
Website
Today
8:30 am - 4:00 pm
Open now
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Hours:
Mon - Fri 8:30 am - 4:00 pm
Description:

The towering City Hall is an art deco masterpiece, richly decorated with...

The towering City Hall is an art deco masterpiece, richly decorated with figures and symbols portraying the history and spirit of the city. The 28th-floor observation deck offers panoramic views of Lake Erie and western New York.

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TripAdvisor Reviewer Highlights

Read all 276 reviews
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  • 152
    Excellent
  • 75
    Very good
  • 14
    Average
  • 1
    Poor
  • 1
    Terrible
Wills, deeds, information

Refer to website. Tours offered. Many services offered. Pat utilities, taxes. Mayors office. Many departments and citizen services offered.

5 of 5 starsReviewed 2 days ago
Donna F
via mobile
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276 Reviews from our TripAdvisor Community

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Showing 243: English reviews
Level Contributor
23 reviews
10 attraction reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Refer to website. Tours offered. Many services offered. Pat utilities, taxes. Mayors office. Many departments and citizen services offered.

Helpful?
Thank Donna F
Tampa, Florida
Level Contributor
94 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 1 week ago

What a beautiful building. You need to see the inside very pretty and then go to the top of the building to the observation deck and look at the beautiful views of the city ..you will be happy you went to this historic building..it is a treasure.

Helpful?
1 Thank shazamm T
Sarasota, Florida
Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The building was beautiful, but the tour guide didn't show up on the day we went. After talking to the security staff, it seems like this is a fairly common occurrence. I guess you get what you pay for when it comes to free tours. One of the staff members gave us a quick run down about how we could... More 

Helpful?
1 Thank Ely R
Moultrie, Georgia
Level Contributor
16 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This historic building is very picturesque. I took many pictures of this building both outside and inside. Inside on the first floor beautiful art deco design on ceiling and walls. It is worth the time to go to the top floor observation tower to view the city skyline and lake.

Helpful?
1 Thank P L J
Buffalo, New York
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Worst parking in the entire world. The "helpers" at the door don't know where anything is. I hate them! Once you wonder around aimlessly you eventually come to an office with people waiting out the door for hours and who leave crying

Helpful?
Thank SamanthaJaneGoBILLS
Buffalo, New York
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

taking an afternoon tour of city hall was amazing. not only do you learn about the history behind the murals and structure of the building but you get to see offices you may not have otherwise saw from a trip there. The observatory deck is by far my favorite spot. The views of the city are simply stunning.

Helpful?
1 Thank bpotozniak317
London, United Kingdom
Level Contributor
80 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Another great thing to do in Buffalo, and free! Go all the way up to the 28th floor and enjoy the best views over the city. I visited on a very clear day, reaching the view to Niagara Falls and the mist of the falls. It was beautiful. The building is a bit dark and in need of some revamping.... More 

Helpful?
2 Thank BELTRAN76
Annapolis, MD
Level Contributor
27 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The quality of your experience depends on your volunteer docent. Ours was a little rambling but obviously proud of the city's recent urban renewal. We learned a lot about Buffalo's glory during the Gilded Age. The murals by William de Leftwich Dodge are worth the trip. We broke off from the tour group toward the end and headed up to... More 

Helpful?
1 Thank Dittmarschen
Bethesda, Maryland, United States
Level Contributor
19 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

There was a publicly led tour when we visited (Monday at noon), which is a regular feature (but I'm not sure if it's available all weekdays or not). The only downside was the full search of our daypacks by police and metal detector entry to get into the building, but I guess that's the norm these days.

Helpful?
2 Thank KokoFlower
Dulles, Virginia
Level Contributor
217 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 335 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Our first time visiting city hall. When you enter you have to go to same process as the airport security of course. The hall is nice and good decor. We took elevator up , can't remember which floor and then you get off and you have to walk up three floors! So it may not be good if you are... More 

Helpful?
3 Thank Sweetie897

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Questions & Answers

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over a year ago
HAMBURG
over a year ago

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  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?