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Open today: Closed
Review Highlights
Art Deco Masterpiece with Free Tours & Observation Deck

Buffalo, rich and prosperous from its important location at the Great Lakes terminus of the Erie... read more

Reviewed 1 week ago
Avon, Ohio
Great Tour of Incredible Art Deco & Fun History

Let me start off by saying for a FREE tour it was Fantastic! We spent at least 45 minutes walking... read more

Reviewed 1 week ago
University Place, Washington
via mobile
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Traveler Overview
  • Excellent61%
  • Very good31%
  • Average6%
  • Poor1%
  • Terrible1%
Travelers talk about
“observation deck”(114 reviews)
“art deco”(41 reviews)
“at noon”(33 reviews)
The towering City Hall is an art deco masterpiece, richly decorated with figures and symbols portraying the history and spirit of the city. The 28th-floor observation deck offers panoramic views of Lake Erie and western New York.
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65 Niagara Sq, Buffalo, NY 14202-3313
+1 716-851-4200
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Most Helpful Positive Review
Reviewed April 28, 2011

I always take people up to the top of City Hall when they come to visit. There are free guided tours (I believe around noon daily by Buffalo Tours), however if you don't make it then - no worries. You can climb to the top...More

8  Thank jmasc1
Most Helpful Critical Review
Reviewed February 12, 2012

This was the center piece of Buffal during the early 1900's. The building archetecture is spectacular. The location is not the best after 5pm.

3  Thank SkinDiver2011
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All reviews observation deck art deco at noon free tour council chamber flights of stairs degree view metal detector great view of the city beautiful building niagara falls worth the effort great architecture first floor open to the public architectural gem lobby
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1 - 10 of 345 reviews
Reviewed 1 week ago

Buffalo, rich and prosperous from its important location at the Great Lakes terminus of the Erie Canal and the railroads taking goods to the Hudson River, New York City and beyond, build this very large and impressive Art Deco masterpiece as their new city hall...More

Thank Steve1362
Reviewed 1 week ago via mobile

Let me start off by saying for a FREE tour it was Fantastic! We spent at least 45 minutes walking through the 1st floor taking in all of the incredible Art Deco. Listening to the decent tell us the history of the building and all...More

Thank jackiebr63
Reviewed 3 weeks ago

The elevator takes you to the 25 floor. The other three flights are by stairs but not too bad. We had a tremendous view of the city. There are pictures with buildings numbered and description of the buildings. We saw the hotel towers on the...More

1  Thank rider_walt
Reviewed September 26, 2018

The City Hall can be seen from very far. It stands out and it is attractive. Right before we enter, there are sculptures on the wall where the pillars are. The City Hall let us go to the top of the building for free! Wow!...More

Thank Robby G C
Reviewed September 18, 2018

Stunning piece of architecture, this city hall is one on the biggest in the US. A marvel piece of Art Deco with amazingly detailed decor. Free guided tours start at 12pm every day. The observation deck offers a beautiful 360 view of Buffalo.

Thank pdorier
Reviewed September 18, 2018

Our party bike tour took us here.....city hall of art deco fame....went to the top for a breathtaking view of Buffalo...WOW....no charge but security check......

Thank kathy b
Reviewed September 9, 2018

Beautiful historic lobby area. Staff gets you through security check before you can look around. On weekdays they conduct 1 hour tours - ask at information desk. You can do self guided tour and go to 26th floor, after that you must walk 2 sets...More

Thank joeisle17
Reviewed August 26, 2018

This building is as impressive outside as in. The lobby alone is worth going inside. Take your time to soak in all the details. Then take the elevator up to the observation deck. If you can get into the city council meeting room, take the...More

Thank annasofia10
Reviewed August 21, 2018

buildings are old. very nice place to stay. staff are ok, cleanliness is good. over all is very good.

Thank Ehric
Reviewed August 19, 2018

Take an hour or two out of your day and take the noon FREE tour of City Hall. The volunteers are so informative and interesting. You get to see counsel chambers, various architectural masterpieces throughout the building and even the top viewing area. It really...More

2  Thank jessandc
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Questions & Answers
Ask a question
December 20, 2015|
Response from Shelga01 |
August 21, 2015|
AnswerShow all 3 answers
Response from Kathy987 | Reviewed this property |
Yes the downtown train station is walkable. The Depew station is abut 10 miles from downtown. The water in Lake Erie is in the mid 70's right now. Colder of course in the early summer and fall. There is one sand beach close... More
August 14, 2015|
AnswerShow all 5 answers
Response from Kathy987 | Reviewed this property |
It's closed on the weekend