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Open today: 8:30 AM - 4:00 PM
Review Highlights
Another City Hall?

If you have visited other city halls, do not assume Buffalo’s City Hall is in any way similar... read more

Reviewed 3 weeks ago
Robert C
Lake Bluff, Illinois
Art Deco Masterpiece with Free Tours & Observation Deck

Buffalo, rich and prosperous from its important location at the Great Lakes terminus of the Erie... read more

Reviewed November 10, 2018
Avon, Ohio
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  • Excellent61%
  • Very good31%
  • Average6%
  • Poor1%
  • Terrible1%
Travelers talk about
“observation deck”(122 reviews)
“art deco”(42 reviews)
“free tour”(27 reviews)
The towering City Hall is an art deco masterpiece, richly decorated with figures and symbols portraying the history and spirit of the city. The 28th-floor observation deck offers panoramic views of Lake Erie and western New York.
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65 Niagara Sq, Buffalo, NY 14202-3313
+1 716-851-4200
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All reviews observation deck art deco free tour flights of stairs council chamber metal detector city council information desk great view of the city beautiful building lake erie downtown area amazing architecture first floor open to the public worth the trip lobby
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1 - 10 of 346 reviews
Reviewed 3 weeks ago

If you have visited other city halls, do not assume Buffalo’s City Hall is in any way similar. There are guided tours, free. There is also on observation deck that is a “must”. A great deal of history is given and with interesting facts. It...More

Date of experience: September 2018
Thank Robert C
Reviewed November 10, 2018

Buffalo, rich and prosperous from its important location at the Great Lakes terminus of the Erie Canal and the railroads taking goods to the Hudson River, New York City and beyond, build this very large and impressive Art Deco masterpiece as their new city hall...More

Date of experience: July 2018
1  Thank Steve1362
Reviewed November 6, 2018 via mobile

Let me start off by saying for a FREE tour it was Fantastic! We spent at least 45 minutes walking through the 1st floor taking in all of the incredible Art Deco. Listening to the decent tell us the history of the building and all...More

Date of experience: November 2018
Thank jackiebr63
Reviewed October 26, 2018

The elevator takes you to the 25 floor. The other three flights are by stairs but not too bad. We had a tremendous view of the city. There are pictures with buildings numbered and description of the buildings. We saw the hotel towers on the...More

Date of experience: October 2018
1  Thank rider_walt
Reviewed September 26, 2018

The City Hall can be seen from very far. It stands out and it is attractive. Right before we enter, there are sculptures on the wall where the pillars are. The City Hall let us go to the top of the building for free! Wow!...More

Date of experience: June 2018
Thank Robby G C
Reviewed September 18, 2018

Stunning piece of architecture, this city hall is one on the biggest in the US. A marvel piece of Art Deco with amazingly detailed decor. Free guided tours start at 12pm every day. The observation deck offers a beautiful 360 view of Buffalo.

Date of experience: September 2018
Thank pdorier
Reviewed September 18, 2018

Our party bike tour took us here.....city hall of art deco fame....went to the top for a breathtaking view of Buffalo...WOW....no charge but security check......

Date of experience: September 2018
Thank kathy b
Reviewed September 9, 2018

Beautiful historic lobby area. Staff gets you through security check before you can look around. On weekdays they conduct 1 hour tours - ask at information desk. You can do self guided tour and go to 26th floor, after that you must walk 2 sets...More

Date of experience: August 2018
Thank joeisle17
Reviewed August 26, 2018

This building is as impressive outside as in. The lobby alone is worth going inside. Take your time to soak in all the details. Then take the elevator up to the observation deck. If you can get into the city council meeting room, take the...More

Date of experience: August 2018
Thank annasofia10
Reviewed August 21, 2018

buildings are old. very nice place to stay. staff are ok, cleanliness is good. over all is very good.

Date of experience: February 2018
Thank Ehric
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Questions & Answers
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December 20, 2015|
Response from Shelga01 |
August 21, 2015|
AnswerShow all 3 answers
Response from Kathy987 | Reviewed this property |
Yes the downtown train station is walkable. The Depew station is abut 10 miles from downtown. The water in Lake Erie is in the mid 70's right now. Colder of course in the early summer and fall. There is one sand beach close... More
August 14, 2015|
AnswerShow all 5 answers
Response from Kathy987 | Reviewed this property |
It's closed on the weekend