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Open today: 8:30 AM - 4:00 PM
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  • Excellent61%
  • Very good31%
  • Average6%
  • Poor1%
  • Terrible1%
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“observation deck”(124 reviews)
“art deco”(42 reviews)
“at noon”(34 reviews)
The towering City Hall is an art deco masterpiece, richly decorated with figures and symbols portraying the history and spirit of the city. The 28th-floor observation deck offers panoramic views of Lake Erie and western New York.
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65 Niagara Sq, Buffalo, NY 14202-3313
+1 716-851-4200
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Reviews (400)
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All reviews observation deck art deco at noon free tour flights of stairs council chamber metal detector city council information desk great view of the city beautiful building niagara falls downtown area amazing architecture first floor open to the public worth the trip
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1 - 10 of 351 reviews
Reviewed 4 days ago via mobile

This was a total surprise to me. What a beautiful building. It is a pleasure to see such a public building being shown off and lovingly cared for by the city.

Date of experience: February 2019
Thank 782marilyna
Reviewed 4 weeks ago

This building is one of the biggest City Halls in the country. Built when Buffalo was in the top 20 in population of the U.S. At noon, during the week a free tour is held' Very informative which takes you through decorative halls up to...More

Date of experience: January 2019
Thank Brady B
Reviewed 4 weeks ago

Be sure to go to 28 floor and see the panaromic view you can see the mist from Niagara Falls from up there

Date of experience: September 2018
Thank Catherine G
Reviewed December 30, 2018

My friend and I went to the zoo in the morning and then came here after. I have lived in Buffalo my whole life and never even knew there was an observation deck! For being completely free it was a great experience. It was a...More

Date of experience: July 2018
Thank Beth E
Reviewed December 26, 2018 via mobile

My daughters and I were looking for something to do and decided on this. They offer free guided tours so definitely budget friendly. The early art deco style of the building is beautiful. The guides offer information about the design and building of city hall....More

Date of experience: December 2018
Thank BarbT18
Reviewed November 23, 2018

If you have visited other city halls, do not assume Buffalo’s City Hall is in any way similar. There are guided tours, free. There is also on observation deck that is a “must”. A great deal of history is given and with interesting facts. It...More

Date of experience: September 2018
Thank Robert C
Reviewed November 10, 2018

Buffalo, rich and prosperous from its important location at the Great Lakes terminus of the Erie Canal and the railroads taking goods to the Hudson River, New York City and beyond, build this very large and impressive Art Deco masterpiece as their new city hall...More

Date of experience: July 2018
1  Thank Steve1362
Reviewed November 6, 2018 via mobile

Let me start off by saying for a FREE tour it was Fantastic! We spent at least 45 minutes walking through the 1st floor taking in all of the incredible Art Deco. Listening to the decent tell us the history of the building and all...More

Date of experience: November 2018
Thank jackiebr63
Reviewed October 26, 2018

The elevator takes you to the 25 floor. The other three flights are by stairs but not too bad. We had a tremendous view of the city. There are pictures with buildings numbered and description of the buildings. We saw the hotel towers on the...More

Date of experience: October 2018
1  Thank rider_walt
Reviewed September 26, 2018

The City Hall can be seen from very far. It stands out and it is attractive. Right before we enter, there are sculptures on the wall where the pillars are. The City Hall let us go to the top of the building for free! Wow!...More

Date of experience: June 2018
Thank Robby G C
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Questions & Answers
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December 20, 2015|
Response from Shelga01 |
August 21, 2015|
AnswerShow all 3 answers
Response from Kathy987 | Reviewed this property |
Yes the downtown train station is walkable. The Depew station is abut 10 miles from downtown. The water in Lake Erie is in the mid 70's right now. Colder of course in the early summer and fall. There is one sand beach close... More
August 14, 2015|
AnswerShow all 5 answers
Response from Kathy987 | Reviewed this property |
It's closed on the weekend