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Open today: 8:30 AM - 4:00 PM
Review Highlights
Beautiful way to see the city

You do not need to pay to go to the top of city hall as there is a free elevator to go check it... read more

Reviewed 5 weeks ago
Aurora, Illinois
via mobile
Well organized and runs smoothly

This is an informative and well run tour. It is worth going if for nothing else than the amazing... read more

Reviewed December 4, 2019
Kathleen S
Read all 438 reviews
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Traveler Overview
  • Excellent61%
  • Very good31%
  • Average6%
  • Poor1%
  • Terrible1%
Travelers talk about
“observation deck”(141 reviews)
“at noon”(40 reviews)
“art deco”(48 reviews)
The towering City Hall is an art deco masterpiece, richly decorated with figures and symbols portraying the history and spirit of the city. The 28th-floor observation deck offers panoramic views of Lake Erie and western New York.
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Hours Today: 8:30 AM - 4:00 PM
65 Niagara Sq, Buffalo, NY 14202-3313
+1 716-851-4200
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All reviews observation deck at noon art deco free tour flights of stairs mayor's office city council degree view stained glass ceiling information desk observation desk beautiful building niagara falls walk up wonderful architecture worth seeing first floor
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Reviewed 5 weeks ago via mobile

You do not need to pay to go to the top of city hall as there is a free elevator to go check it out. It is quite beautiful up there and definitely worth doing. I wish we had known about the tours at city...More

Date of experience: August 2019
Thank kln5486
Reviewed December 4, 2019

This is an informative and well run tour. It is worth going if for nothing else than the amazing view of the city and surrounding area from the observation deck.

Date of experience: November 2019
Thank Kathleen S
Reviewed October 29, 2019

We were able to sign up for a guided tour at noon. Led by a former educator with an emphasis on the architecture, we were given an in depth tour. Walking to the observation tower was a highlight. Incredible views of the city. Best of...More

Date of experience: September 2019
Thank hannahandclaire
Reviewed October 23, 2019 via mobile

Beautiful Art Deco building. Parking lot a few yards away $4.50 fee. There are free tours at noon. No fee for the observation deck. Take the elevator to the 25th floor then walk up three flights to the 28th floor. You get a nice view...More

Date of experience: October 2019
Thank 510conniel
Reviewed October 10, 2019

Buffalo City Hall is a real gem of Art Deco style in Buffalo. Absolutely must visit. If you come at 11 a.m. a free tour is provided

Date of experience: August 2019
Thank Michael K
Reviewed October 9, 2019

We hadn't heard about any tours and just showed up on our own. The lady at the information booth gave us instructions to ride the elevator to the 25th floor and then walk up three flights of stairs to the observation tower. Gorgeous views of...More

Date of experience: September 2019
Thank flagstar
Reviewed September 17, 2019

Most days at 12:00 they have a free 1 hour tour of City Hall. The artwork and architecture is amazing. We even go to see the Mayor's office along with the wonderful view from 28 stories up!

Date of experience: September 2019
Thank Diane H
Reviewed September 13, 2019 via mobile

Something I’ve wanted to do for a very long time, and so glad I did! Not only were we able to see the beauty of this Art Deco fabulous building, our tour guide explained all of the murals and the significance to our great city....More

Date of experience: August 2019
1  Thank c b
Reviewed September 8, 2019 via mobile

The tour was amazing. Our guide was informative and interesting and was a wealth of knowledge. She started the tour in the lobby and we made our way to the 13th floor to see the skylight then on the 28th floor observation deck. All feee....More

Date of experience: September 2019
Thank canada010
Reviewed September 8, 2019

We had the opportunity to go on the free tour of Buffalo City Hall on a Friday. It's amazing to me that this tour is free, because it was such a treat. We parked in the adjacent Turner Parking Ramp which was only $2/hour, a...More

Date of experience: September 2019
Thank MicheleHRochester
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Questions & Answers
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August 24, 2019|
AnswerShow all 8 answers
Response from jaunty5 | Reviewed this property |
There is no booking, but the tours start a fixed times. You can take the elevator, followed by stairs, to the roof lookout. Parking lot can be found a block away. Have a good time - we did.
December 20, 2015|
Response from Shelga01 |
August 21, 2015|
AnswerShow all 3 answers
Response from Kathy987 | Reviewed this property |
Yes the downtown train station is walkable. The Depew station is abut 10 miles from downtown. The water in Lake Erie is in the mid 70's right now. Colder of course in the early summer and fall. There is one sand beach close... More
Frequently Asked Questions about Buffalo City Hall