Grand Lady Cruises
Boat Tours • Sightseeing Tours • Private Tours
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Monday
10:00 AM - 4:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
About
Buffalo/Niagara's Only Dinner Cruise. We specialize in private charters for all occasions, as well as brunch, dinner, and sightseeing cruises for groups and individuals.
Buffalo, New York

Awards
Travelers' Choice
2022

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Grand Lady Cruises
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Travelers talk about
(58 reviews)
(14 reviews)
(25 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
572 reviews
Excellent
443
Very good
83
Average
31
Poor
8
Terrible
7

Susie828
Grand Island, New York5 contributions
Jul 2022
I held my son's Rehearsal Dinner on the Grand Lady and it was Amazing!!! Jenna was wonderful to work with from my first phone call almost a year ago & up to the evening of my event. I had centerpieces, vases of flowers, other decorations, etc. and they were perfectly placed on the tables. Very professional staff, very friendly and very accommodating, i. e. air conditioning - just ask and they will adjust!!! Also, we forgot to ask about a microphone for the father of the groom speech and they happily had one at the ready for him! Dinner was delicious - we chose Carmen's and had the Best of Buffalo package. Desserts were brought out in a timely manner and the bar tender kept the line moving quickly. It was an amazing night and our guest enjoyed the dinner, boat ride and sunset. I highly recommend the Grand Lady for any event and would do it again in a heartbeat!! My only complaint was that the night ended too soon!!!
Written August 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

RafiQ S
1 contribution
Jul 2021
Catching the sunset in Lake Erie is one of the highlights of living in Buffalo. If you want to share this amazing experience, I would recommend the Grand Lady Cruises. It is a perfect size boat with various space to sit, relax and enjoy the view. We took the sunset cruise on the Fourth of July and witnessed amazing fireworks along the shores of Lake Erie. They had live music and offered desserts. I would totally recommend this!
Written July 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

davesnshannon
West Seneca, NY2 contributions
Jun 2021 • Family
My family and I went on the afternoon cruise for Father’s Day. 1 hour and a half with drinks and snacks to purchase. Loved it. The price of 24.00 per person was very reasonable. We were even able to watch the thunderbirds on the water. Spectacular sight. Even the rooms were air conditioned.staff was so nice. Captain very friendly.
Written June 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

shahandalondon
Buffalo, NY1 contribution
Jul 2022
I was minutes late to the boat and then was told to refer to the office which contained no one inside and was locked and closed. So the next day I called to resolve the issue and reschedule and was told they have no refund or reschedule policy. It was a big waste of $170 to mint be able to enjoy anything.
Written July 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
I am sorry you missed your cruise with us. As per our policies, our cruises leave promptly as scheduled which is why we state to arrive a minimum of 15 minutes prior to departure time. We also require advanced notice in order to reschedule. Hopefully you will try us again in the future.
Written July 22, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Brian M
Buffalo, NY25 contributions
Aug 2020 • Couples
OMG, NEVER ever again. I bought 4 tickets to the dinner cruise last night. It was such a beautiful night I was so proud to invite my daughter at 2 other friends thinking we were going to have the best time of our life. I NEVER was so wrong!

The food was the absolute worst. The food was cold but moreover inedible. The main course was a small peace of dried up chicken & the small block of "steak" was so tough we could hardly cut it with the butter knifes that were given to us. My daughter didn't even eat a bite, my friends at least tried the food but after a bit pushed it aside. I was so embarrassed!

To make it worse they had a poor sound system and some Karaoke guy was trying to sing which everyone on the below cabin was making fun of him. They should have just played the radio, the whole night was a 2.5 hour ride that just wouldn't end in time. Sadly, I paid over $160 for us to be on the boat plus another almost $100 in drinks for a boat ride that went to the Foot of Ferry bridge, turned around & went in the lake for about 45 minutes and back.

My friend are still laughing at me and after sadly everyone left hungry and it was too late to order food anywhere else. SMH.

Idk if take out the food, that singer & reroute the boat to the lake longer vs. Seeing nothing but a beat up graffiti break-wall would make for a decent trip. But the food was that bad you'd think someone would correct that at the very least.
Written August 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

dahyancey
Buffalo, NY1 contribution
Aug 2022 • Family
The reservation process was simple. The boat was extremely clean and inviting. The food was beautifully presented and delicious.
The crew was very helpful and hospitable. The best part although we’re thebbesutuful views of the City of Buffalo at night. The lite silos in the harbor were majestic reflecting off the water, the view of the dome of city hall and all of the colors, shapes and designs of the downtown buildings were show cased in all of their architectural splendor. It made me so proud and great fun of the city of Buffalo and our Great Lakes location.
Written August 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

cams412021
1 contribution
Sep 2021
We took a dinner cruise on Sept 9 with Grand Lady Cruises. The food a delicious upscale meal. We can’t stop talking about how tasty! The cruise was very pleasant with a man singing and playing guitar. The staff was high quality. I really realt like I was dining in a high scale suit and tie restaurant, but not having to dress that way! I would highly recommend this pleasant night out to anyone!

I am handicapped, having a hard time walking, and unable to stand longer than 3-5 minutes. I spoke ahead and I was assured I would be accommodated. They had a golf cart meet me at my car and drop me directly at the boarding platform. Took me back to the car at the end of the evening. Awesome!
Written September 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Roam68587496615
1 contribution
Jun 2020
I greatly enjoyed the boat and the efforts of the staff (and other guests) to stay socially distant and respect each other's space. My main issue was with the food. The salad, breadsticks, and dessert were all delicious, so it was such a disappointment when we got our vegetarian entrees (spagetti squash) and found them bland, cold, uninspiring, and flavorless. It was made even worse by the fact they gave us the wrong plates first, and the potatoes on the main dinner plates looked and smelled great! I understand the company is probably trying to fit every dietary restriction into one alternate dish, but a separate vegetarian option that is more than mushy cold bland vegetables would have been appreciated. I will not be going back for a dinner cruise unless they change the vegetarian menu option, which is a disappointment as I really enjoyed eating on the lake and watching the sunset!
Written June 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Kathi S
1 contribution
Jun 2022
We had our son and daughter-in-law's wedding reception on the boat last night. Our guests (who were from several states, Slovenia, and Canada) had a marvelous time! It was a beautiful, elegant affair. Everything was first class. Captain Joe gave us a wonderful tour of the canal and Lake Erie; the food from Bacchus Wine Bar & Restaurant was absolutely delicious, and the Grand Lady Staff were friendly, helpful, & very professional. Thank you Rick, Jenna, and Kevin for providing a high class operation in WNY!

I'd give them 10+ stars if I could!
Written June 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

kenzmorgg
Buffalo, NY1 contribution
Jul 2022
I got the sunset cruise for my friends birthday. The more ppl you bring on board the better it is I would have to say. It wasn’t as sunny out so it got cold at night but there is a lot of space inside not much space on the outside of the boat but you can make do ! Cheap drinks and okay music !
Written August 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Grand Lady Cruises (Buffalo) - All You Need to Know BEFORE You Go