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San Antonio's Official Visitor Information Center

317 Alamo Plz, San Antonio, TX 78205-2667
+1 210-207-6890
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Review Highlights
Great Experience, Great People

Very happy with the friendly, responsive staff. We loved our visit to San Antonio and look forward... read more

Reviewed 3 weeks ago
stevefeldmanIN
,
Indianapolis, Indiana
School field trips to San Antonio.

I have been bringing school kids to San Antonio since the 1980’s. The city itself is amazing with... read more

Reviewed 4 weeks ago
wincycheney
,
Blanco, Texas
Read all 123 reviews
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San Antonio's Official Visitor Information Center is the perfect location to start your visit to San Antonio and Texas Hill Country. Located across the street from the Alamo, the friendly professional and expert staff are ready to help you create lasting memories of your stay. Whether it's about San Antonio's arts, culture, heritage locations, sporting events, natural adventures, theme parks, museums, where to stay and play, we are here to help you! FREE user-friendly maps of San Antonio, River Walk and Mission Trails. Choose from over 300 brochures from major points of interest from San Antonio and surrounding Texas Hill Country. Pick up a printed itinerary to suit your interest whether it's sports, romance, culture or heritage. Find out about San Antonio's diverse cuisine and restaurants. Ask about events and festivals going on around town and in the Texas Hill Country. Learn about location transportation, such as Via's Viva Routes that will get you to almost any attraction in San Antonio. Purchase Via Bus Passes, discounted tickets to the area's major attractions, theme parks, and museums. Find that unique souvenir while browsing through the Visitor Center's store. We offer a wide variety of souvenirs, books, gifts apparel, and collectibles. Extended hours during the summer and holiday seasons.
  • Excellent64%
  • Very good29%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
Closed Now
Hours
Hours Today: 9:00 AM - 5:00 PM
Suggested Duration: < 1 hour
LOCATION
317 Alamo Plz, San Antonio, TX 78205-2667
CONTACT
Website
+1 210-207-6890
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"across the street"
in 12 reviews
"great gifts"
in 2 reviews
"clean restrooms"
in 2 reviews
"city sightseeing"
in 2 reviews
"for sale"
in 3 reviews
"worth a stop"
in 2 reviews
"gift shop"
in 5 reviews
"hop on hop"
in 2 reviews
"alamo plaza"
in 2 reviews
"san antonio area"
in 2 reviews
"the river walk"
in 5 reviews
"souvenirs"
in 13 reviews
"visitors"
in 20 reviews
"postcards"
in 4 reviews
"tickets"
in 10 reviews
"attractions"
in 10 reviews
"magnet"
in 2 reviews
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1 - 10 of 114 reviews

Reviewed 3 weeks ago

Very happy with the friendly, responsive staff. We loved our visit to San Antonio and look forward to returning!

Thank stevefeldmanIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

I have been bringing school kids to San Antonio since the 1980’s. The city itself is amazing with the Alamo and the Riverwalk. But over the years the city has made it nearly impossible to safely bring a school group. To go straight to the...More

Thank wincycheney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OffSanAntonioVIC, Director of Visitor Information Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded 4 weeks ago

Dear wincycheney, Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide feedback about your experience here at the visitor information center. I'm sorry to hear that...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

Everyone was so helpful in the center. We visited it a couple of times and each time the person assisting us was so helpful and friendly.More

Thank Ethel97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OffSanAntonioVIC, Director of Visitor Information Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded 4 weeks ago

Dear Ethel97, Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. I appreciate and I...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed May 7, 2018

We expected that if a place is called the "San Antonio Official Visitor Information Centre" that they would know or have information about everything in San Antonio. Maybe we just happened to pop in on a day when the people who were working were new...More

1  Thank justjo008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OffSanAntonioVIC, Director of Visitor Information Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded 4 weeks ago

Justjo008, Thank you for your kind words. We look forward to having you back in San Antonio soon. You're update is greatly appreciated. Regards, Brian Lang

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Reviewed May 5, 2018 via mobile

No frills as a visitor center, but the man was very pleasant and helpful. We learned what we needed to know to start our visit in the city.More

Thank Bonnie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OffSanAntonioVIC, Director of Visitor Info Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded May 7, 2018

Dear Bonnie J, Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. I appreciate the...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2018

The San Antonio Visitor Center is located right across the street from the Alamo and backs up to the Riverwalk. The center is loaded with maps and brochures, gift shop and everything you could possibly need when visiting San Antonio and the surrounding area. The...More

Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OffSanAntonioVIC, Director of Visitor Info Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded May 3, 2018

Dear Mark G, Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. We do our...More

Report response as inappropriate
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Reviewed April 24, 2018 via mobile

We visited San Antonio for the first time and I just wanted to tell you what a beautiful city you have! We happen to catch the beginning of Fiesta, I did not know that this two-week party existed. Everyone in the city was so friendly....More

Thank lindaandsisters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OffSanAntonioVIC, Director of Visitor Info Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded April 25, 2018

Dear lindaandsisters, Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. Thank you for the...More

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Reviewed April 20, 2018

We went into the Visitor Center today to ask advice about Monday's River parade and received quite astonishingly good service, from the Director of the Center no less. He happily gave us advice about how the parade worked and where might be a good place...More

Thank AllanJGJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OffSanAntonioVIC, Director of Visitor Information Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded April 23, 2018

Dear AllanJGJ, Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. It was a pleasure...More

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Reviewed April 17, 2018

The Staff were very helpful and let me use the telephone to confirm my place on 2 pre-booked tours. Answered all my questions and did not try to sell me anything I did not want. Toilets. Decent priced bottled water. Postcards not over priced.Easy to...More

Thank deckchair58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OffSanAntonioVIC, Director of Visitor Information Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded April 23, 2018

Dear deckchair58, Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. I am please to...More

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Reviewed April 17, 2018

The Official Visitor's Center for San Antonio would be a good place to start your sightseeing trip. It is located across from the Alamo. We went there and got bus schedules for the VIA City Bus system. We used the schedules for Bus 5 to...More

2  Thank NancyLovesRehoboth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OffSanAntonioVIC, Director of Visitor Information Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded April 23, 2018

Dear NancyLovesRehoboth, Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. I'm pleased to hear...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
claudiaCurridabat
January 17, 2018|
AnswerShow all 2 answers
Response from OffSanAntonioVIC | Property representative |
What type of ticket counter are you looking for?
0
Votes
Addystui1addystui
December 29, 2017|
AnswerShow all 6 answers
Response from OffSanAntonioVIC | Property representative |
There is a (one) daily train from San Antonio to the Fort Worth/Dallas area. It leaves about 7am in the morning and gets into Fort Worth (if it's on time) at about 1:58pm and Dallas at about 3:20pm. You would need to stay... More
1
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HJWChicago
December 7, 2017|
Answer
Response from OffSanAntonioVIC | Property representative |
I need a bit more clarification before I can see if this type of space exist here in San Antonio. Are you wanting the piano to already be in the practice room or are you wanting a room to rent and then have a rented piano... More
0
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