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San Antonio's Official Visitor Information Center

Closed Now: 9:00 AM - 5:00 PM
Open today: 9:00 AM - 5:00 PM
Review Highlights
Very helpful!

We were seeking info on the GoRio cruises at the RiverWalk. Very helpful staff that led us in the... read more

Reviewed 1 week ago
Amanda K
,
Marietta, Ohio
Most Helpful

Everyone here was most helpful. They did everything they could to endure we had a wonderful visit... read more

Reviewed 2 weeks ago
t1andjoyce
,
Peoria, Illinois
via mobile
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Traveler Overview
  • Excellent67%
  • Very good26%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
About
San Antonio's Official Visitor Information Center is the perfect location to start your visit to San Antonio and Texas Hill Country. Located across the street from the Alamo, the friendly professional and expert staff are ready to help you create...more
Closed Now
Hours Today: 9:00 AM - 5:00 PM
See all hours
Suggested duration: < 1 hour
Contact
317 Alamo Plz, San Antonio, TX 78205-2667
Website
+1 210-207-6890
Call
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Reviews (160)
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All reviews across the street tour tickets the double decker bus tour questions answered great gifts plan your visit clean restrooms great info hop on hop off bus for sale gift shop worth a stop t shirts san antonio area alamo plaza the river walk souvenirs
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1 - 10 of 150 reviews
Reviewed 2 days ago

Caution land-sharks to the left of me... The visitor center is layed back, information and directions available. Others claim "visitor center" are there to take your money. This is a freebee... expect them to be moving by 2020.

Date of experience: March 2019
Thank Poingdexter
Reviewed 1 week ago

We were seeking info on the GoRio cruises at the RiverWalk. Very helpful staff that led us in the right direction.More

Date of experience: March 2019
Thank Amanda K
OffSanAntonioVIC, Director of Visitor Info Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded 6 days ago

Dear Amanda K, Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. We appreciate the...More

Reviewed 2 weeks ago via mobile

Everyone here was most helpful. They did everything they could to endure we had a wonderful visit. You can even purchase some tickets there at a discount.More

Date of experience: March 2019
Thank t1andjoyce
OffSanAntonioVIC, Director of Visitor Info Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded 2 weeks ago

Dear t1andjoyce, Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. We appreciate the kind...More

Reviewed 3 weeks ago via mobile

Miranda was an amazing help. She helped us with not only destination choices, but gave us various transportation options-even bus schedules and meeting locations. Fantastic.More

Date of experience: February 2019
Thank Cheryl S
OffSanAntonioVIC, Visitor Info Center Dir at San Antonio's Official Visitor Information Center, responded to this reviewResponded 3 weeks ago

Dear Cheryl S, Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. I appreciate your...More

Reviewed 4 weeks ago

Great service by the staff at the center. They listen and then offer opinions on what to do. I thought the Riverwalk boats were too touristy, they convinced me to try it. So glad I did. They helped plan to see the missions and we're...More

Date of experience: February 2019
Thank Holly W
OffSanAntonioVIC, Director of Visitor Info Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded 3 weeks ago

Dear Holly W, Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. I'm pleased you...More

Reviewed 4 weeks ago

Lots of information here and the staff is very helpful. We also found their souvenir items were much less expensive than across the street at the Alamo gift shop. We stopped here more than once for their directions and advice. The restrooms are clean.More

Date of experience: February 2019
Thank Carole M
OffSanAntonioVIC, Director Visitor Info Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded 4 weeks ago

Dear Carole M, Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. I appreciate your...More

Reviewed 4 weeks ago

Situated near the Alamo... very helpful knowledgeable staff.. lots of useful information and a good range of well priced giftsMore

Date of experience: January 2019
Thank s562015
OffSanAntonioVIC, Director of Visitor Info Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded 4 weeks ago

Dear s562015, Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. I appreciate your kind...More

Reviewed 4 weeks ago

Very helpful to say the least, pleasant and professional, a pleasure to talk to. Keep up the good work.More

Date of experience: February 2019
Thank Ray P
OffSanAntonioVIC, Visitor Info Center Director at San Antonio's Official Visitor Information Center, responded to this reviewResponded 4 weeks ago

Dear Ray P, Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. I appreciate your...More

Reviewed February 10, 2019

What better place for a visitor center than across the Alamo?? Apart from that, the staff was amazingly kind giving us many brochures and tips about our two days in SA. They also have a nice gift shop where we bought our SA souvenir.More

Date of experience: January 2019
Thank B1714D
OffSanAntonioVIC, Director of Visitor Info Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded February 11, 2019

Dear B1714D, Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. I appreciate your kind...More

Reviewed February 5, 2019

Stopped in to arrange our tour tickets & discuss the downtown happenings & sites to visit. Very conveniently located to shopping tours & historical downtown core. Staff greeted us & were very accommodating in answering our questions & guiding us through our travel & scheduled...More

Date of experience: January 2019
Thank Conrad S
OffSanAntonioVIC, Director of Visitor Info Center at San Antonio's Official Visitor Information Center, responded to this reviewResponded February 11, 2019

Dear Conrad S, Thank you for the rating us here on TripAdvisor. We appreciate you taking the time to visit San Antonio's Official Visitor Information Center and the time to provide positive feedback about your experience here at the visitor information center. I appreciate your...More

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Questions & Answers
Ask a question
claudiaCurridabat
January 17, 2018|
AnswerShow all 2 answers
Response from OffSanAntonioVIC | Property representative |
What type of ticket counter are you looking for?
0
Votes
Trip808196
December 29, 2017|
AnswerShow all 6 answers
Response from OffSanAntonioVIC | Property representative |
There is a (one) daily train from San Antonio to the Fort Worth/Dallas area. It leaves about 7am in the morning and gets into Fort Worth (if it's on time) at about 1:58pm and Dallas at about 3:20pm. You would need to stay... More
1
Vote
HJWChicago
December 7, 2017|
Answer
Response from OffSanAntonioVIC | Property representative |
I need a bit more clarification before I can see if this type of space exist here in San Antonio. Are you wanting the piano to already be in the practice room or are you wanting a room to rent and then have a rented piano... More
0
Votes