We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

National Park Service Visitor Center

Certificate of Excellence
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: 2 New Liberty St, Salem, MA 01970-3732
Phone Number: +1 978-740-1650
Website
Description:

Located on New Liberty Street across from the municipal parking garage and...

Located on New Liberty Street across from the municipal parking garage and next to the Peabody Essex Museum, the National Park Service Visitor Center is an ideal place to begin your visit to Salem and the Essex National Heritage Area. National Park Service Rangers and Volunteers will welcome you to the city and to the Heritage Area, and help you plan your visit.

read more

TripAdvisor Reviewer Highlights

Read all 387 reviews
Visitor rating
  • 217
    Excellent
  • 111
    Very good
  • 33
    Average
  • 16
    Poor
  • 4
    Terrible
Great information

Nice big area so you have plenty of room to see all their goodies to look at and selling. Don't push anything on you but willing to answer questions

5 of 5 bubblesReviewed 3 weeks ago
Kathy M
,
New Milford, Connecticut
Add Photo Write a Review

387 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 381: English reviews
New Milford, Connecticut
Level Contributor
27 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Nice big area so you have plenty of room to see all their goodies to look at and selling. Don't push anything on you but willing to answer questions

Helpful?
Thank Kathy M
Lyons, Michigan, United States
Level Contributor
19 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

stop here first and get maps very informative, staff is very friendly and helpful with your questions

Helpful?
Thank Irene S
Highland Park, New Jersey
Level Contributor
14 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 weeks ago

The people here are really helpful in finding your way around Salem, and have good input on what to do.

Helpful?
Thank Dan C
Key West, Florida
Level Contributor
120 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed November 3, 2016

As a huge supporter of National Parks and Historic Sites, etc....I love to stop here first to get acquainted with the area and what there is to do. I also like to get the stamps of the places I have visited. At this location you can obtain the stamps of the area lighthouse....I look forward to seeing all of them.... More 

Helpful?
Thank pinkladysupport
Nashville
Level Contributor
26 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed November 3, 2016

This is the perfect place to start your visit to Salem. There are experts standing by, just waiting to help you plan your day! Not only does the visitor center offer plenty of maps, brochures, and books - you'll also find interesting displays of Salem's rich maritime history. There's a movie theater where free films are offered (quick - usually... More 

Helpful?
Thank luckyduck63
Level Contributor
73 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed November 2, 2016 via mobile

Walked into the visitor center and a dapper gentlemen was discussing fascinating information about Salem. Lots of fun facts and plethora of ideas where to start your visit. He was extremely helpful and gave me a map and highlighted where we should visit as our time in Salem was short. I wish we had more time to explore the visitor... More 

Helpful?
Thank Lizzardooo
Macomb, United States
Level Contributor
24 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed November 1, 2016

This is not only a good place to use restrooms, but a place to stop and relax during the crowded streets. It is clean, and provides a great place to ask the Rangers about things around town. There are displays to learn about the city, and lots of books that can be purchased to learn more about Salem's history.

Helpful?
Thank Daniel M
Louisville, Kentucky, United States
Level Contributor
18 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 29, 2016

Lovely free exhibits about the maritime and shipping. Also short movie presentations. Found the one on the witch trials very informative. Nice selections of gifts as well. Park rangers were very helpful w information about the town and activities.

Helpful?
Thank Susanne S
Reading, Pennsylvania
Level Contributor
57 reviews
43 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed October 29, 2016

We started here to get information and maps. The NPS guides were very informative and helpful. They have restrooms and a small gift shop.

Helpful?
Thank Kathy73k
Level Contributor
82 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed October 23, 2016

The center has much information about sights in Salem and is a good place to get brochures and information about the sights. It would be nice if was open a little later during October peak time.

Helpful?
Thank Deb M

Travelers who viewed National Park Service Visitor Center also viewed

 

Been to National Park Service Visitor Center? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of National Park Service Visitor Center and other visitors
1 question
Ask a question
1 month ago

See all questions (1)

Questions? Get answers from National Park Service Visitor Center staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?