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National Park Service Visitor Center

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Address: 2 New Liberty Street, Salem, MA
Phone Number: 978-740-1650
Website
Description:

Located on New Liberty Street across from the municipal parking garage and...

Located on New Liberty Street across from the municipal parking garage and next to the Peabody Essex Museum, the National Park Service Visitor Center is an ideal place to begin your visit to Salem and the Essex National Heritage Area. National Park Service Rangers and Volunteers will welcome you to the city and to the Heritage Area, and help you plan your visit.

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TripAdvisor Reviewer Highlights

Read all 330 reviews
Visitor rating
  • 184
    Excellent
  • 94
    Very good
  • 26
    Average
  • 16
    Poor
  • 4
    Terrible
Wonderful!

Everyone was wonderful. The entire staff was willing to be of help, knowledgeable, friendly and professional. There is much to see just in the visitor center. It was clean with... read more

5 of 5 starsReviewed yesterday
helga3471
,
Perkasie, Pennsylvania
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330 Reviews from our TripAdvisor Community

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Showing 324: English reviews
Perkasie, Pennsylvania
Level Contributor
6 reviews
5 attraction reviews
5 of 5 stars Reviewed yesterday NEW

Everyone was wonderful. The entire staff was willing to be of help, knowledgeable, friendly and professional. There is much to see just in the visitor center. It was clean with plenty of places to simply sit and a relax for a few moments before moving on with the day.

Helpful?
Thank helga3471
Washington DC, District of Columbia
Level Contributor
56 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Salem is more than the witches. It is a charming town full of history, and wonderful houses. It is perfect for a walk. We spent three hours walking without noticing.

Helpful?
Thank Jocelyn L
California
Level Contributor
5 reviews
4 attraction reviews
1 of 5 stars Reviewed 3 days ago NEW

What a disappointment...the town of Salem a complete TOURIST TRAP. Inefficient & Lazy park ranger contributed nothing of historical value to our visit. Everything was for a $fee$ (except the walking map with every attraction charging an entrance fee) & u had to figure it out yourself. He recommended the 90-minute, self-guided walking tour on a 98 degree day! Ridiculously,... More 

Helpful?
Thank Dawn K
Rochester, NY
Level Contributor
374 reviews
180 attraction reviews
common_n_attraction_reviews_1bd8 253 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We came here first to get the "lay of the land" and decide how we would spend our weekend and I'm glad we did. Staff is quite informative. There are some interesting tours held near the wharf (which is about 10 min walk (if you walk quickly as we do) from the NPS Visitor's Center) that you have to sign... More 

Helpful?
1 Thank sazoram
Medford, New Jersey
Level Contributor
146 reviews
50 attraction reviews
common_n_attraction_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 1 week ago

Beautiful shop, with a table set up with some pamphlets with a tiny little map inside. I assumed all along that I'd be able to get a good map to use for our travels about town. All they had was one of those attraction books/ads with a little map at the back. I was hoping there would be a good... More 

Helpful?
1 Thank medfordnjmom
Hudson, Ohio
Level Contributor
90 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

The National Parks are 100 this summer - Yeah! Happy Birthday NPS - our nation is richer due to you. All children and adults should know the wealth of our parks. At the Salem NPS visitor center, one can book free walking tours of the area with a Ranger - this is well worth it. First, we got general info... More 

Helpful?
Thank lisaMfromHudson
England
Level Contributor
56 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

You can get good info from the visiters center there is a small artifact exhibits on show , rest rooms and the rangers.

Helpful?
Thank HarleyRider
Lincoln, Nebraska
Level Contributor
389 reviews
248 attraction reviews
common_n_attraction_reviews_1bd8 172 helpful votes
3 of 5 stars Reviewed 1 week ago

The best part about the visitors center is that it is air-conditioned and has rest rooms. There are a few exhibits relating to Salem's maritime history (nothing about witches, if you are looking for that), and a cute kids' area with costumes and coloring. Other than that, it is quite unremarkable.

Helpful?
Thank Stefanie H
Rochester, New York
Level Contributor
74 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 1 week ago

We thought by going to the visitor center we would see some interesting historic displays and get info on what to do, maybe a tour like they offer in Boston. It was disappointing. Displays are minimal, no tours, limited info - but good bathrooms. Salem seems dominated by small, hokey, mostly the same, costly private "museums".

Helpful?
Thank Christine H
Boston, Massachusetts
Level Contributor
28 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent spot to get your bearings, buy some guys and other thoughtful gifts at a good price - things there are not your usual witches stuff you see everywhere else.

Helpful?
Thank PurpleHydrangea

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