Gallows Hill Museum/Theatre

Gallows Hill Museum/Theatre, Salem: Hours, Address, Gallows Hill Museum/Theatre Reviews: 4.5/5

Gallows Hill Museum/Theatre

Gallows Hill Museum/Theatre
4.5
Speciality Museums • History Museums
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11:00 AM - 7:15 PM
Monday
11:00 AM - 6:15 PM
Tuesday
11:00 AM - 6:15 PM
Wednesday
11:00 AM - 6:15 PM
Thursday
11:00 AM - 7:15 PM
Friday
11:00 AM - 7:15 PM
Saturday
11:00 AM - 7:15 PM
Sunday
11:00 AM - 7:15 PM
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About
Featuring holograms, ghostly projections,4D effects and live action, Gallows Hill is an exciting and immersive way to discover the terror of the Witch Trials, and the history of Salem's Haunted Places! A must see for any visitor. Our other main attractions include The Ghosts & Legends Trolley, and The Lost Museum, our haunted attraction. Gallows Hill makes for a complete interactive and memorable experience that returning visitors continue to see year after year! Open for group tours from March to Mid November. Currently open to the public daily in October.
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
480 reviews
Excellent
367
Very good
63
Average
25
Poor
10
Terrible
15

lwig1099
Connecticut9 contributions
Oct 2020
This is easily the best attraction in Salem during Haunted Happenings. And this review is coming from a blind guy. That’s right, I can’t see a thing! However, when I’m at Gallows Hill, the attractions are done so well and professional that I can experience them to their fullest. Erik, the owner, goes out of his way to make The Gallows Hill Theatre and The Lost Museum accessible to me. He even gave my wife and I a private tour and since then we were completely hooked! We go every year and Erik keeps on improving upon what he does so we are never disappointed. These attractions are professional and high quality compared to many others in Salem where my wife and I feel like we just threw our money away. For example, after we left Gallows Hill one year, we went to another attraction that charged us $20. It took us only five minutes to walk through it and it was utterly unimpressive. I didn’t even mind the fact that I was blind because there wasn’t anything worth seeing. Even the scare actors were lame. There are many of these “fly by night” pop up haunted attractions in Salem that aren’t worth your time or money. Gallows Hill is not one of them!

Erik’s attractions are something much different. It’s like comparing high school baseball to the major leagues. Erik is a professional in the haunted attraction industry. His experiences are meticulous with their artistic displays, set designs, costumes and overall atmosphere. The storylines, tour guide and scare actors are fantastic. Throughout the attractions, you’ll experience the latest in animatronic, holographic, video projection and sound technology. Erik is a natural performer and storyteller and you’ll feel his talents through every inch of the attractions. It’s an absolute “must stop” during your visit to Salem. It’s worth all of the entertainment value, scares and perhaps best of all is the opportunity to meet the attraction’s unforgettable owner, Erik! I can say that Erik truly “opened my eyes” and for that, I will be forever grateful.

The above was written by my husband, but I couldn't let him get the last word...I 100% agree that this is by far the best attraction we have been to in Salem and I am so glad I found it 4 years ago when planning my Halloween-loving husband's birthday surprise trip to Salem. Erik is definitely the best. He truly loves what he does and that passion is so obvious when he goes out of his way to make his experience accessible and fun for EVERYONE! I have told everyone saying they are headed to Salem to visit Erik at Gallows Hill!
Written December 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Wow! Thanks so much!
Written September 28, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

justin
1 contribution
Oct 2020
An awesome presentation! This is a 4-D experience detailing the ghosts and supernatural occurrences during the Salem Witch Trials. The folks that work the main show and those that work outside are friendly, knowledgeable, and funny. One of the staff members dresses in different costumes every day (Indiana Jones was a personal favorite, as was Matt the Technician of SNL canon.) I recommend buying tickets in advance on their website, as they tend to sell out quickly, especially at a limited capacity during COVID times.
Written October 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jon
2 contributions
Oct 2021 • Family
This is consistently fantastic. It’s a great way to spend 20 minutes or so for all ages. The visuals, sounds, lights, fog, actors/actresses, and costumes are top notch. The walkway into the audience added a level of immersion that has to be experienced!

The only constructive criticism is have is fog machines flooded the first two rows a bit at times and if that were to be toned down somewhat I think it’d help. Perhaps a caution to those with respiratory conditions to choose seating further back. That being said, I’ll come back every time I visit and would recommend this as a mandatory stop to anyone.
Written October 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sydney H
1 contribution
Oct 2020 • Family
An awful company. We arrived a few minutes late due to roads being closed down. After paying $200 for 4 kids and two adults, he said so sad too bad, kids learn from this! Are you kidding me! Awful for families! Dont go! Trust me.
Written October 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
This response is from people who did indeed miss the time for the trolley. Sadly, many people have done so because of traffic and COVID restrictions. We send emails to all patrons stating that if they wish to cancel because of restrictions, you may do so 48s prior to your start time. It also states on our website and on each ticket that late arrivals will not be refunded. I spoke with them personally, and here is my version: When they showed up 6 minutes late, I was very apologetic and sympathetic. I told them that we held the trolley for two minutes, and then told the driver to depart. All other patrons had arrived and were on board. The group was angry about parking and road closures, and wanted their money back. I reminded them of our refund policy and told them that I could not refund the money. I offered that if people miss the next one in an hour, I could try to get them on board. ( it happens, especially with parking issues.) They insisted that it wouldn't happen, again wanting a refund. I told them that we again would not refund, and was being as pleasant as possible, given the fact that they were now blaming us for the tardiness. I never ever said “so sad, too bad". There were children present, perhaps in their teens. One of them even pleaded with the angry mom, and even seemed to understand the situation, and that it wasn't our fault. They trolley was gone, we could not bring it back. The woman finally said (this is a REAL quote, as several other patrons were witnessing the situation) "Well, we are going to leave a GREAT review!" (this one) and I responded that they mean they are going to leave a bad review, to which I will respond to (this one). In my frustration at people blaming us for missed appointment and not taking responsibility for their own actions and mistakes, I did indeed say "kids, learn from this''. My meaning, that they could understand how it was not us who were at fault. I also said “you will probably put that in the review as well". which they did. You as the reader can decide if we are indeed an awful company because we did not refund the money, or if we were in the right, stood by our policy, and did try to find a resolve.
Written October 25, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Mary C
Bolton, MA2 contributions
Oct 2021
My teenage daughter and I went to the main show at the Gallows Hill Theater and to The Lost Museum and they were both excellent. The show was interesting and entertaining - they do a great job technically for such a small venue. The Lost Museum was a tremendous surprise and not to be missed. Our guide played his role incredibly well and everyone in our group of ten enjoyed it so much. I can't say enough about this experience and we will definitely go back!
Written October 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

geralynbrown7
East Stroudsburg, PA24 contributions
Oct 2021 • Family
My husband and I, along with six of our close friends, purchased eight tickets during the Summer for our October trip to Salem. The trolley was scheduled to depart at 6:00 pm and we arrived at 5:50. The trolley was full, and there were only seven seats available, as the “owner” quoted someone over booked the trolley that evening. We were told that we had to sit with complete strangers, no Covid restrictions at all except the rule to wear a mask. He was rude, abusive and nasty. When we explained we had a senior who was disabled, and he didn’t care. He wanted us to sit on the jump seat. We were offered two options, ride the trolley sitting next to a complete stranger, NOT COVID FRIENDLY, or don’t get on. We chose to leave and thought we would explain our story the next day at the office. NOPE…the rude owner came out, yelling and said he would refund the one ticket only, because that’s what they overbooked by, and the 8th person in our party could stay behind. We will be disputing this with our credit card company. The owner should be ashamed of himself
Written October 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
There are two sides to every story. Here is ours: The group showed up 5 minutes before departure for a 7Pm trolley. Not a 6pm. (We state that people must arrive 15 minutes prior to departure to check in). The trolley was not full, there were 7 seats available. They were told that they had to sit in different seats, and there were no COVID restrictions, apart from mask wearing. That is a city wide mandate, which we adhere to. The trolley seats 38 people and everyone sits where they can, most often next to strangers. The group complained that if they could not sit together, then they would not board. The owner (me) suggested that they board, but they refused. I was not rude, abusive and nasty. I was abrupt, as we were at departure time. They did not mention a disabled senior, but regardless, there was room for all of them. The jump seat was empty, but only fits two people, so they obviously could choose who sits there. They are actual l seats on the trolley. many people choose that seat. They DID come back, and I was very nice, at first. They stated their case, which I was aware of and wanted a refund. I declined, as they absolutely COULD have boarded. Then, the person kept arguing that they had 8 people and we over booked by one. True. But, they had only 7 people, so they were absolutely able to board, but they refused. I became exasperated, and I indeed raised my voice to the level of irritation, but did not yell. I did offer a refund for one person, who DID NOT ATTEND. The person invited her husband to step in and just repeat the issues, while the spouse recorded it for Youtube. I recorded it as well, just in case. My take away is: They were disgruntled that they couldn't sit together, so tried to get a refund, and used the fact that we overbooked by one to make it seem as thought we were responsible. They felt entitled to be catered to at our expense, and I did not accommodate. Read both the review and my response, and make your own conclusion.
Written October 8, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Stephanie B
1 contribution
Oct 2021 • Friends
This was so much fun! Black Mary Widow made the tour the perfect amount of spooky, entertaining, informative and even funny. Her comedic timing matched with the great stories proved to be a phenomenal time. She got to know the crowd and was interactive and knowledgeable. Her ‘Dad’ (the driver) was also hilarious. Take this tour. You won’t be disappointed!
Written October 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

PennyPinchingTraveler
Fort Wayne, IN32 contributions
Sep 2021 • Couples
This was a very fun myth/history show with good special effects. We had a great time watching the show and the staff was excellent. They are great at answering any questions you may have at the end and explaining the history of the Witch trials in Salem. We definitely recommend! Everyone that was in our shows time slot left raving how awesome it was and what a great time we had. It is a MUST do in Salem!
Written September 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thanks for coming!
Written September 28, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Jennifer M
29 contributions
Oct 2021
We loved the show! It was fun and entertaining. It's also affordable. The young man who performed was so sweet and interacted very well with the audience. It was just the right amount of scare/startle for the under 15 crowd. I also appreciate that they have a restroom available to customers. At some places, it can feel too much like the Salem attractions hate the Salem tourists, it did not feel that way here. Thanks for a fun night. I would love to come back for the trolley tour or Tales and Ales.
Written October 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Amy762
Gorham, Maine, United States5 contributions
Oct 2021
Definitely recommended "Guilty!" It's a very fun little interactive show. Several audience members are selected to be both the accused & accusers. Excellent way to bring the Witch Trials to life in a way just learning the history doesn't quite manage. The actors/staff answered questions afterward and seemed very knowledgeable. Excellent experience, and I now want to try the other offerings at Gallows Hill!
Written October 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about Gallows Hill Museum/Theatre

Gallows Hill Museum/Theatre is open:
  • Mon - Wed 11:00 AM - 6:15 PM
  • Thu - Sun 11:00 AM - 7:15 PM

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