46Reviews3Q&A
Reviews
Traveler rating
- 37
- 5
- 2
- 1
- 1
Traveler type
Time of year
Language
Selected filters
- Filter
- English
Popular mentions
IF YOU WOULD LIKE TO RELAX GO SOMEWHERE ELSE!- My wife and I have been here multiple times and every other time has been amazing. This time we both had issues with different therapists. When I asked to speak with a manager, The manager let me know that all of my discomforts were MY OWN FAULT. My massage was far from relaxing and filled with jerking movements. My table was constantly shaking and when I requested more pressure I was told I would need to pay more. I have never had an issue like this when I have seen any other therapist here or anywhere else for that matter. --although other reviews also mention similar experiences. We were EXTREMELY DISAPPOINTED with our service and when we expressed this we were offered nothing more than recommendations for another therapist. The customer service here needs some immediate attention as when someone is spending hundreds of dollars they will generally expect to be satisfied with there experience but apparently, customer service IS NOT a priority at this spa.…
Read more
Date of experience: November 2019
1 Helpful vote
Helpful
The best massage that I have ever had. The spa personnel are quick to welcome you and escort you to the appropriate place. Your massage therapist then takes you to the massage room, and discusses any preferences that you may have. Carrie was so professional and incorporated the hot stones extremely well during my 90 minute massage. Thank you Carrie👏❤️…
Read more
Date of experience: September 2019
Helpful
This was my second trip to this wonderful spa. I had massages from Kim both times and she was excellent, just what a body needed! This time I brought my dtr and got a pedicure. They didn't disappoint. The calm atmosphere, with low lighting and fresh fragrences, put us at ease even before our treatments. We'll be back!…
Read more
Date of experience: August 2019
Helpful
I was very fortunate to receive a gift certificate to The Kura Door. I had a facial and massage. Both were amazing. They are professional and very good at what they do. I felt comfortable and very relaxed. Every detail of this experience was high quality. I will go back.
Read more
Date of experience: April 2019
Helpful
While visiting family in SLC decided I would really like to unwind. My daughter in law suggested The Kura Door and amazingly they juggled appointment with less than 24 hour notice. When you walk through the door you immediately feel a sense of calm and relaxation. I had an amazing massage with Kirstie that eased away tension and provided renewed energy and calm spirit. …
Read more
Date of experience: March 2019
Helpful
