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West Coast Wildlife Centre

Features Animals
Cnr Cowan & Cron Streets | Bright Green Building, Franz Josef, Westland National Park (Te Wahipounamu) 7886, New Zealand
+64 3-752 0600
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$27.24*
and up
Franz Josef Wildlife Center Adm with Optional Backstage Pass
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Lonely Planet voted the West Coast Wildlife Centre in the heart of Franz Josef as one of the 12 must see things to visit in New Zealand. This is the largest kiwi hatching facility in the South Island and the "must see" indoor all weather attraction in Franz Josef – home to the official hatching facility for the world's 2 rarest kiwis – the Rowi and Haast Tokoeka. See live kiwi during the day inside our nocturnal house, discover the interactive glacier attraction and West Coast storytelling areas or go behind the scenes on the “Backstage Pass Tour” and see live kiwi chicks and meet the friendly kiwi ranger staff. Numbers are very limited on the 30 minute Backstage Pass Tour so booking are highly recommended to avoid disappointment. The best shopping in Franz Josef can be found here inside the all weather facility -and enjoy free Wi-Fi in the cafe to keep connected to family and friends. Enjoy a coffee or a snack in the cafe – or pick up a pack lunch for your day of adventure. Open from 8.30am daily – 365 days. Set aside 1-2 hours for your visit. All tickets purchased are valid for 24 hours so you can come back and see the kiwi as many times as you like within that period !.
  • Excellent35%
  • Very good32%
  • Average17%
  • Poor9%
  • Terrible7%
Travelers talk about
“kiwi birds” (43 reviews)
“backstage pass” (37 reviews)
Closed Now
All hours
Hours Today: 8:30 AM - 8:00 PM
Suggested Duration: 1-2 hours
LOCATION
Cnr Cowan & Cron Streets | Bright Green Building, Franz Josef, Westland National Park (Te Wahipounamu) 7886, New Zealand
CONTACT
Website
+64 3-752 0600
Write a ReviewReviews (621)
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11 - 20 of 549 reviews

Reviewed 3 weeks ago via mobile

This is a nice place to watch the rarest sub-species of kiwi found in New Zealand amongst the 5 types that exist. The best part is that you can visit it as many times as you wish within a 24 hour window which is great...More

Thank SiddharthRathore
Rich651000, Owner at West Coast Wildlife Centre, responded to this reviewResponded 3 weeks ago

Thanks for the 5 Star review and delighted that you enjoyed the attraction and took full advantage of the fact that all entry tickets are valid for multiple entries within a 24 hour period !. Enjoy the rest of your time in beautiful Franz Josef...More

Reviewed 4 weeks ago

I really only needed to see one kiwi while visiting in nz, so if this is all you need, this is perfect for you. They have two kiwis on display. One was very active while we were there and he was drinking and foraging for...More

Thank Kath S
Rich651000, Owner at West Coast Wildlife Centre, responded to this reviewResponded 3 weeks ago

Thanks for taking the time to place a review Kath and glad that you saw 2 of the worlds rarest kiwi - which are due to be released back into the wild next week. Your entry fee ( in partnership with the Department of Conservation...More

Reviewed 4 weeks ago

Like so many others we thought this would be the only opportunity to see a live kiwi. It so didn't disappoint! We took the 'back stage' ticket, and yes, it was expensive but worth the money as it goes back into the conservation programme. Their...More

Thank weener2015
Rich651000, Owner at West Coast Wildlife Centre, responded to this reviewResponded 3 weeks ago

Thanks for the 5 Star review and delighted that you enjoyed your visit. Your review says it all ! So pleased that you visited and left with a great understanding of the work we do and the results achieved for the worlds rarest kiwi !

Reviewed 4 weeks ago

Please take this opportunity to visit Kiwi Centre, Friendly and knowledgeable staff. Tours is great too!More

Thank NJRCR7
Rich651000, Owner at West Coast Wildlife Centre, responded to this reviewResponded 3 weeks ago

Thanks for the 4 Star review and the call to action for guests to Franz Josef to visit the West Coast Wildlife Centre. We are making a really strong conservation difference bringing the worlds rarest kiwi ( rowi ) back from the edge of extinction...More

Reviewed 4 weeks ago via mobile

Probably our only opportunity to see a live kiwi this trip and for that alone was worth the visit for us. Can see how others would view it as not being value for money unless you really needed to see a live kiwi, and just...More

Thank The_Crofter
Rich651000, Owner at West Coast Wildlife Centre, responded to this reviewResponded 3 weeks ago

Thanks for the review and delighted you saw the worlds rarest kiwi. The rowi kiwi is the rarest kiwi on the planet with less than 450 left alive in the wild today. To date we have hatched over 240 rowi kiwi making this the largest...More

Reviewed 4 weeks ago via mobile

Visited the Centre because I wanted to see a live, in the flesh, Kiwi. Yes, it cost $38 and I was able to see two in their habitat under red lights. Unfortunately there wasn’t much else that interested me and I didn’t have time to...More

Thank Tiara2
Rich651000, Owner at West Coast Wildlife Centre, responded to this reviewResponded 3 weeks ago

Thanks Tiara for the review. Disappointed that you did not have time to visit the the rest of the attraction including the brand new Tuatara Encounter - but delighted you enjoyed seeing the world's rarest kiwi. With less than 450 left alive in the wild...More

Reviewed 4 weeks ago via mobile

Really enjoyed seeing the Kiwi birds up close, they were active and came right up to the glass. I feel as though this was a once in a lifetime experience to see these birds in person and even though the price is hefty, it is...More

Thank Jenny M
Rich651000, Owner at West Coast Wildlife Centre, responded to this reviewResponded 4 weeks ago

Thanks Jenny for taking the time to visit us and delighted that you enjoyed your kiwi viewing experience.Our customers tell us it is one of the best natural kiwi viewing experience they have seen in NZ .As noted what makes this particularly special is that...More

Reviewed 5 weeks ago via mobile

I visited this Centre whilst staying in Franz Josef and paid extra for a backstage visit to see the rowi, the smallest and most endangered kiwi. I learnt a great deal about this species and how the Centre is trying to increase the number of...More

Thank Sue K
Rich651000, Owner at West Coast Wildlife Centre, responded to this reviewResponded 4 weeks ago

Thanks Sue for your great review and delighted that you enjoyed your Backstage Pass Tour to meet our dedicated kiwi husbandry team and to see the hatching and breeding facility close up. The hatching season is from July to February each year ( approx )...More

Reviewed November 12, 2017 via mobile

Being from NZ, I’ve never seen a kiwi so thought I better go and visit this place. It is really really cool! The kiwi are larger then I thought and actually really interested in us. Very special to see them running around. Well worth visiting...More

Thank Ryan P
Rich651000, Owner at West Coast Wildlife Centre, responded to this reviewResponded 4 weeks ago

Great to get a review from a New Zealander and thanks so much for taking the time to visit - and delighted that you enjoyed your experience. The "Rowi " kiwi is of course the rarest of the 5 kiwi species - with less than...More

Reviewed November 10, 2017

To be honest I thought the $38 per person price tag to see a Kiwi was a bit high but we definitely did see them, 2 in fact ! & that is quite difficult being a shy & nocturnal animal...we were allowed to stay as...More

Thank Kim M
Rich651000, Owner at West Coast Wildlife Centre, responded to this reviewResponded 4 weeks ago

Thanks Kim for the great review and delighted that you enjoyed your kiwi viewing experience. The nocturnal walkway is set in a really natural setting and once your eyes are adjusted the viewing experience is pretty special - as you get up close and quite...More

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Questions & Answers
Darren G
March 14, 2017|
AnswerShow all 2 answers
Response from Rich651000 | Property representative |
Hi Darren Richard here -I'm the GM. Really surprised -to be very honest -by your comments -but no issue at all for a full refund. Take a picture of your receipt and I'd be happy to provide a refund immediately. Email to... More
0
Votes
Darren G
March 14, 2017|
AnswerShow all 3 answers
Response from David M | Reviewed this property |
There were three Kiwis in the special enclosure, you had to allow your eyes to get used to the darkness. I had asked all these questions before I went in and my expectations were already set. I accepted that the fee went... More
1
Vote
Diana S
April 18, 2016|
Answer
Response from Rich651000 | Property representative |
We hatch the rowi kiwi and the Haast tokoeka kiwi and you are guaranteed to see kiwi in the open and very natural nocturnal house.
0
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