HeliServicesNZ Fox & Franz
HeliServicesNZ Fox & Franz
5
7:30 AM - 7:30 PM
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
7:30 AM - 7:30 PM
Thursday
7:30 AM - 7:30 PM
Friday
7:30 AM - 7:30 PM
Saturday
7:30 AM - 7:30 PM
Sunday
7:30 AM - 7:30 PM
About
Glaciers are one of nature’s most breathtaking spectacles. Fox Glacier and Franz Josef are internationally-renowned glaciers that attract visitors from around the world every year. Fly up over the ice, and see pinnacles, crevasses, seracs, and the deep blue ice of glacier country. Walk-ins welcome.
Franz Josef, New Zealand

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Tours and Tickets by HeliServicesNZ Fox & Franz
Travelers talk about
(21 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles417 reviews
Excellent
377
Very good
21
Average
8
Poor
5
Terrible
6

Tracey H
Newcastle upon Tyne, UK19 contributions
5.0 of 5 bubbles
Apr 2024 • Couples
From booking to arriving safely back, this was so easy. Staff, including ground crew and pilot were helpful, professional and knowledgeable. Views amazing - we ran out of adjectives.
Written April 1, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much tmhutchinson for your wonderful feedback and inspiring 5 star rating. We are wrapped you found amazing views and found our crew and pilot so helpful, professional and knowledgeable. It has been the highlight of our first day of April! We are super wrapped! From the HeliServices.NZ customer Service team :)
Written April 7, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

JHMTTL
Woodbine, MD1,609 contributions
5.0 of 5 bubbles
Feb 2024 • Couples
I wish I could give more than five Stars. Our helicopter departed from Franz Josef early in the morning before the clouds rolled in. It was a perfectly clear sky. We flew around Mt. Cook, Franz Josef Glacier, Fox Glacier and did a snow landing. The ride was smooth and the views were spectacular. I strongly encourage everyone to take the Grand Tour.
Written March 15, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Wanderlustz
Brisbane101 contributions
5.0 of 5 bubbles
Nov 2023 • Family
My elderly mum and I were very fortunate to have favourable weather for our trip. The route may vary subject to the number of other operators in the area. Your weight determines where you sit, the lightest get the front seats. You can only take a camera on board all.other items are left at the office. We flew early in the morning to give ourselves the option to postpone if the weather was poor. The pilot was very professional and the security briefing is taken seriously.
Written March 14, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Quest49091892565
1 contribution
5.0 of 5 bubbles
Feb 2024 • Couples
Very Professional and still able to keep everything going with a heap of clueless tourist like us.
There are several tour operators and I am sure they are all as good as each other, but this one was recommended by a local so that was good enough.
The whole process was seamless and with humor. Our pilot was just great (Richard) and we felt it was a great experience -- it even left a bit early.
Written February 27, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

BrentonM8
Adelaide, Australia15 contributions
5.0 of 5 bubbles
Sitting in the front of the helicopter with Ken was just amazing. Ken was so reassuring and professional the flight was smooth as it comes. The scenery and the experience of landing on the glacier was surreal and so worth the wait. Thank you so much.
Written February 23, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Alana r
Perth, Australia92 contributions
5.0 of 5 bubbles
Feb 2024 • Family
Absolutely outstanding & a must do. Every staff member was exceptional. And this experience I feel is a must do. We were incredibly lucky with the weather. This goes down as one of the experiences I’ve lived to date. Chris and Dee you are awesome
Written February 21, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mike H
Auckland, New Zealand3 contributions
5.0 of 5 bubbles
Feb 2024 • Family
Spectacular, Nathan took us on a magnificent flight from Haast, Along with the scenery that would be hard to surpass. Would highly recommend.
Written February 18, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Camper61550378460
1 contribution
5.0 of 5 bubbles
Feb 2024 • Couples
This company is so easy to deal with the staff are awesome and the flight was WOW Richard the pilot gave an excellent overview as we flew over both glaciers and the weather was perfect
Written February 11, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Geoff A
1 contribution
5.0 of 5 bubbles
Feb 2024 • Couples
We were booked to fly at 1:00 pm but it was too cloudy to make a landing. The staff were extremely accommodating and rebooked us for 2:30 pm as the clouds were expected to lift. I am so glad they were able to do this as the flight was amazing and landing on the glacier was awesome. I have flown in a helicopter over the Grand Canyon but this flight was far more spectacular. I would thoroughly recommend this to anyone thinking of doing this, you will not regret it.
Written February 9, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Leanne A
3 contributions
5.0 of 5 bubbles
Jan 2024 • Family
When planning our South Island itinerary, a flight and snow landing on these magnificent glaciers was high on our list. The cloud cover was constantly changing and having had an earlier flight (with another operator) reduced to a flyover and the snow landing cancelled, we walked into the office of HeliServicesNZ to see if they could take us up and land on the glacier.

Within 30 minutes we were in the air with an incredibly generous and experienced pilot who pointed out areas of interest and navigated the mountains and the changing clouds with ease. The sun was shining at the top of the glacier and the snow landing was epic. My brother-in-law had never seen snow before and with age and health issues, this was a bucket-list moment. Our pilot took great care that he was safe on the ice, provided excellent commentary on the flight, and afterwards back on the ground, as well as taking lots of photos of the two of us.

He seemed to love being up there as much as we did.

This was our holiday highlight and we are still talking about the generosity of our pilot with his time and care. We can't thank you enough for this experience of a lifetime.
Written February 5, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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HeliServicesNZ Fox & Franz - All You Need to Know BEFORE You Go (2024)

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