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Franz Josef Glacier Guides

63 Cron Street | (Glacier Base Building), Franz Josef, Westland National Park (Te Wahipounamu) 8600, New Zealand
+64 3-752 0763
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$55.09*
and up
Franz Josef Glacier Valley Walk
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$320.06*
and up
Heli-Hike Franz Josef Glacier Walk
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The magnificent Franz Josef Glacier is widely regarded as the gem of New Zealand’s West Coast Glaciers.Franz Josef Glacier Guides gives you the opportunity to experience the most spectacular glacier environment available to the general public anywhere in the world, offering a range of glacier hiking tours to suit all levels of fitness and ability. We make a clear commitment to you that our trip is the most spectacular and rewarding available.
  • Excellent73%
  • Very good16%
  • Average5%
  • Poor3%
  • Terrible3%
Travelers talk about
“ice explorer” (225 reviews)
“helicopter ride” (197 reviews)
“hot pools” (117 reviews)
Closed Now
All hours
Hours Today: 7:30 AM - 6:30 PM
LOCATION
63 Cron Street | (Glacier Base Building), Franz Josef, Westland National Park (Te Wahipounamu) 8600, New Zealand
CONTACT
Website
+64 3-752 0763
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Reviews (1,395)
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161 - 170 of 1,324 reviews

Reviewed April 16, 2017 via mobile

The weather was bad during my stay in Franz Josef so all helicopter trips were grounded. This happened a lot I understand in Jan - Mar 2017. I took the glacier valley walk instead which was a great experience despite the wet weather. Good wet...More

Thank suekirk1
Rosie S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded May 3, 2017

Kia ora, Thank you for taking the time to share your experience on TripAdvisor, we appreciate your comments. It is always great to receive feedback of this nature, we will make sure to pass it on to our team. We look forward to welcoming you...More

Reviewed April 16, 2017 via mobile

What an incredible experience! We did a heli-hike on Franz Josef Glacier and had such a great time. Glacier Guides was a great company to go to. The guides were really professional and I felt that they took safety very seriously. They provided everything you...More

Thank Butterflyrunner13
Rosie S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded May 3, 2017

Kia ora, Thank you for taking the time to place your review on TripAdvisor, we appreciate your feedback. So glad to hear you enjoyed your experience with the Franz Josef Glacier Guides. We look forward to welcoming you back the next time you are in...More

Reviewed April 14, 2017 via mobile

The heli hike was the most amazing exerience. You fly up the valley and land on the glacier for a 3 hour hike. Scott our guide was fantastic and kept us safe and entertained along the way. He made it a more memorable experience for...More

Thank Dan S
Rosie S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded May 3, 2017

Kia ora, Thank you for taking the time to share your experience on TripAdvisor, we appreciate your comments. It is always great to receive feedback of this nature, we will make sure to pass it on to our team. We look forward to welcoming you...More

Reviewed April 11, 2017 via mobile

Fun guide with strong local knowledge helped us see glaciers, walk in rivers, touch glacier ice and learn about local plants.More

Thank Q9636IYlisar
Rosie S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded May 3, 2017

Kia ora, Thank you for taking the time to place your review on TripAdvisor, we appreciate your feedback. So glad to hear you enjoyed your experience with the Franz Josef Glacier Guides. We look forward to welcoming you back the next time you are in...More

Reviewed April 11, 2017

The heli Hike to Franz Joseph Glacier exceeded all expectations. Every step of the way was guided by friendly expert guides who had vast knowledge of glaciers and ice to give as well as taking us through spectacular Ice formations. Well worth the cost and...More

Review collected in partnership with this attraction
Thank michaeloN8262PM
Rosie S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded May 3, 2017

Kia ora, Thank you for taking the time to share your experience on TripAdvisor, we appreciate your comments. It is always great to receive feedback of this nature, we will make sure to pass it on to our team. We look forward to welcoming you...More

Reviewed April 10, 2017 via mobile

If you get a chance to experience a heli hike then absolutely go for it. It was a once in a lifetime adventure and well worth it. Our guide Bryan was excellent and full of information about the glacier and some of its history. He...More

Thank meikadalton
Rosie S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded May 3, 2017

Kia ora, Thank you for taking the time to place your review on TripAdvisor, we appreciate your feedback. So glad to hear you enjoyed your experience with the Franz Josef Glacier Guides. We look forward to welcoming you back the next time you are in...More

Reviewed April 8, 2017 via mobile

My husband and I went on the Heli Hike and had an amazing trip. All staff we encountered were very helpful and lovely to deal with. They were efficient on check in, getting our group geared up and loaded onto helicopters. We met our guide,...More

1  Thank Sam S
Rosie S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded May 3, 2017

Kia ora, Thank you for taking the time to share your experience on TripAdvisor, we appreciate your comments. It is always great to receive feedback of this nature, we will make sure to pass it on to our team. We look forward to welcoming you...More

Reviewed April 4, 2017 via mobile

My husband and I went on a heli-hike with this company. Firstly I need to mention that this activity is completely weather dependent and as a result experiences, what I would say is, frequent cancellations as a result. So if you really want to do...More

Thank Tanya F
Rosie S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded May 3, 2017

Kia ora, Thank you for taking the time to place your review on TripAdvisor, we appreciate your feedback. So glad to hear you enjoyed your experience with the Franz Josef Glacier Guides. We look forward to welcoming you back the next time you are in...More

Reviewed April 2, 2017

This was an awesome experience. I would recommend anyone visiting NZ to participate in a glacier hike. It is beautiful. It is unfortunate that this glacier will likely only survive another 80 years. Do it while you can.More

Review collected in partnership with this attraction
Thank Stacy K
Rosie S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded May 3, 2017

Kia ora, Thank you for taking the time to share your experience on TripAdvisor, we appreciate your comments. It is always great to receive feedback of this nature, we will make sure to pass it on to our team. We look forward to welcoming you...More

Reviewed April 2, 2017

The tour is advertised with 3 hours on the ground. That didn't/doesn't happen. It was rushed and there was a lot of waiting around because the staff was either unprepared or trying to do too much at once. Our guide was not very good and...More

Review collected in partnership with this attraction
1  Thank samF6302YI
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Questions & Answers
landdream
November 1, 2017|
AnswerShow all 2 answers
Response from Roberta C | Reviewed this property |
You would be best to ask this question directly to the tour operator but my understanding is that they will give you a full refund. I was booked on the heli hike for a date a couple of weeks ago & due to very low clouds all... More
0
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Emohtar
October 15, 2017|
AnswerShow all 5 answers
Response from Mason S | Property representative |
Kia ora Emohtar, our Heli Hike is suited for a wide range of fitness abilities. As David has said, theguides do stop frequently to allow our guests to take in the awe-inspiring scenery and listen to the guides stories as... More
0
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Shirashear
August 16, 2017|
AnswerShow all 2 answers
Response from DavidGoddard91 | Reviewed this property |
We did the last tour of the day and the weather was perfect. Suppose it just depends on the day so the time slot if irrelevant really. I would highly recommend going with Glacier guides for the full experience as helicopter... More
1
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