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Franz Josef Glacier Guides

Franz Josef, New Zealand
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About Franz Josef Glacier Guides
The magnificent Franz Josef Glacier is widely regarded as the gem of New Zealand’s West Coast Glaciers.Franz Josef Glacier Guides gives you the opportunity to experience the most spectacular glacier environment available to the general public anywhere in the world, offering a range of glacier hiking tours to suit all levels of fitness and ability. We make a clear commitment to you that our trip is the most spectacular and rewarding available.
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Hours Today: 7:30 AM - 6:00 PM
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Tours and Tickets by Franz Josef Glacier Guides

Franz Josef Glacier Heli-Hike

Heli-hike Franz Josef Glacier on a small-group glacier-hiking tour that explores a maze of ice caves, pinnacles, and crevasses. Flying over Franz Josef means spectacular panoramic views of the massive glacier. And with ample hiking time, see more of the glacial landscape than most Franz Josef tours, traveling mountaineer-style with crampons and ice axes, then finishing the day with a soak in a hot pool.
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3 hours 15 minutes
from $355.85

Franz Josef Glacier Valley Walk

Hike to Franz Josef Glacier along the Waiho River on a half-day guided hiking tour that explores local ecology, history, and the terminal face of the glacier itself. Since the hiking tour includes equipment, from boots to waterproof clothing, you don’t need specialized gear to explore Franz Josef Glacier, and group size is limited to 13 hikers to ensure personal service from the guide.
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3 hours
from $61.11
2,157Reviews35Q&A
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Panda wrote a review Nov 2020
12 contributions
Went on the 2 hour glacier hike and it was absolutely breathtaking and amazing. Well worth the four day wait for the weather to allow but then I got an absolutely stunner of a day. My guide was fantastic and the people I met was fun and awesome. Highly recommend doing this Atleast once! Well worth the money. Got heaps of photo opportunities too at no extra cost which is pretty special considering other places.
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Date of experience: November 2020
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Response from Romina W, Guide at Franz Josef Glacier Guides
Responded 1 week ago
Kia Ora shandapanda1993, thanks for sparing the time to review us! We are very pleased to hear your wait was worth the trip and that you had a beautiful day to accompany the glacier. Yes our guides love to help you create those long lasting memories. Be sure to share them with us! Safe travels! Ngā Mihi, Romina
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Jason C wrote a review Aug 2020
Hamilton, New Zealand5 contributions
The Only Way To See Franz Josef Glacier! This was an amazing experience to have the opportunity to see a glacier up close and personal. We were fortunate to have almost 3 hrs on the ice, with Michael our guide who was great and provided a wealth of information about the glacier and area.
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Response from Jon_FranzJosef, Manager at Franz Josef Glacier Guides
Responded Aug 27, 2020
Kia Ora JCarvalho97, Thank you for your review. We are really pleased to hear you had an amazing experience on the Glacier Heli Hike, Great we could give you extra time up there, the benefits of these quiet times! We will pass on your lovely words to Michael your guide! Safe Travels. Ngā Mihi, Jon
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bgolob wrote a review Jun 2020
London28 contributions9 helpful votes
We did the glacier heli-hike as well as the private and public hot tubs and massage and these guys were great at all of those experiences. Definitely would recommend the private pools, but we had a really nice time in the public ones as well. The heli-hike was really great. We had to reschedule because of weather and they were very amenable to changing our booking. We got lucky and got to fly. The guides were clearly knowledgeable and discussed interesting facts about the glacier and local area. My only small gripe is that we wished they provided MORE info while we were actually hiking the glacier. Usually, commentary was provided when we stopped, and it was great, but it would've been good to know what kinds of things we were seeing while we were seeing them. But that's a small thing. Everything else was excellent and we felt very safe the entire time.
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Date of experience: October 2019
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Response from Romina W, Guide at Franz Josef Glacier Guides
Responded 1 week ago
Kia Ora Brittany, Thankyou for your review. We are so pleased you had such a great trip and felt safe throughout. Our guides are passionate about the glacier and surrounding environment and would be very happy to answer any questions you may have on the trip, so don't feel afraid to speak out next time! Safe travels! Ngā Mihi, Romina
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Gabby F wrote a review Jun 2020
London, United Kingdom6 contributions
Everything was great! Had such a good time, have never experienced something like this, walking on the glacier and weaving through tunnels was unforgettable experience! Whole team was very friendly, helpful and knowledgeable special shout out to Andrea and Dani for being absolute champs!! Thank you!!
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Date of experience: March 2020
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Response from Romina W, Guide at Franz Josef Glacier Guides
Responded 1 week ago
Kia Ora gabbyf11, Thanks for your review! We are super happy to hear about your unique and memorable experience on the glacier with us and that you got to see some ice tunnels! We hope it won't be the last time! Safe travels! Ngā Mihi, Romina
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CarlieMS wrote a review May 2020
Mexico256 contributions76 helpful votes
To start, I wanna say that the costumer service shown to me via e-mail and phone the months and days prior to my reservation was amazing. The e-mails were explicative, patient and very flexible to accomodate our needs. That being said, the experience is definetely it is an amazing and something not a lot of people experience in their lifetime, but for me, a little extra, the cherry on top, something, specially considering the price was missing. I am not saying in any shape of form that they were bad, unprofessional or rude at any point just...was a little tiny bit below my expectations. First of all, we wanted SO BADLY to do the Overnighter considering my friend and I have never seen a glacier before and we thought it was a once in a lifetime opportunity. Unfortunately it is strictly a minimum/maximum 4 people excursion and considering the price is not that easy to find people that would come so they cancelled that on us and we went on the Heli Hike (We insisted if we could do it just the two of us because in one of the emails they told us sometimes they allow that but they say no and the recepcionist told us that only one tour since november was done, so it was sad. We knew it was a possibility since the start and its okay, but we were very dissapointed). Anyway, so off we went to the Heli Hike. They weighted us all and devide us according to that. They give you all the equipment necessary but do not allow selfie sticks which was a real bommer since my pics were mediocre since I just have a GoPro. The girl in the heli path was SO NICE to us, lovely person, you could see the joy that brought her job in her eyes!! :D Also the pilot was so gentle and happy! Of course the heli hike was just AMAZING!!!! So exciting and incredible! The views are stunning and you feel like a pro with your headset and everything.The mere fact that you are on the ice, sorrounded by a glacier makes the expirience just unforgettable. The downside was that we didn't felt that we were exploring much rather than just following other groups around. I felt we went very fast and didn't have the chance to properly take pictures, it always felt we were in a hurry. The group was too big and the guide started talking regardless that we weren't all there yet. It felt too fast and not quite as exciting as they promise, the paths were definetely not out of the bitten ones. The hot pools are cool for relaxing and having a break but are that, just pools. It is so cool to see the glacier, have definetely to do it, but for the price we pay we definetely feel something was missing, just a little tiny bit.
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Date of experience: March 2020
1 Helpful vote
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Response from Jon_FranzJosef, Manager at Franz Josef Glacier Guides
Responded Jul 26, 2020
Kia Ora CarlieMS, Thank you for taking the time to place your review. We are extremely pleased to read that you had an amazing time on the Glacier Heli Hike and that the booking experience was professional and flexible. Sorry to hear that you couldn't go on the overnighter but glad the weather was suitable for the Helihike. Selfie sticks are not taken due to the risk posed with long objects around helicopters and also the use in the helicopter which could block the pilots view. Hopefully you can understand the need for this measure. We hope to welcome you back to the stunning Franz Josef region one day soon. Ngā mihi, Jon
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