After searching the many different providers for the Otago Rail Trail, I settled on Bike It Now. I could not have had a better experience. Communication from BIN was clear and easy to understand . BIN designed a full itinerary exactly to my needs and nothing was left to chance. I was picked up from my accommodation in Queenstown and transported to Clyde, where I was greeted with such a warm welcome. Everything was thought about throughout the trail, even down to prebooking evening meals at local providers to ensure that we were secured a table for the evening. We included curling at Naesby into our itinary and this was amazing. Again BIN arranged transport and the local driver collected us and shared his knowledge of the area. Our bags were transferred each day and at the end of the trail, we were collected and transported back to Clyde. At the conclusion of the trail, we completed the Lake Dunsmore Trail and again, we had top notch service with pick up and delivery to the starting point. Accommodation along the trail was fabulous and catered well to our needs. BIN use local people to transport you along the trail where needed and they are genuine kiwis - friendly, helpful and great people.
We hired e bikes from BIN and they were fabulous bikes with specialised gel seats, - so no sore bums ! The team at BIN are amazing, where nothing is a problem. Everything is taken care of for you, you simply enjoy the ride.
I definitely recommend BIN if you are looking for amazing service by genuine caring people, who go out of there way to make your experience amazing.