Rushmore Tramway Adventures

Rushmore Tramway Adventures, Keystone: Hours, Address, Rushmore Tramway Adventures Reviews: 4.5/5

Rushmore Tramway Adventures

Rushmore Tramway Adventures
4.5
Amusement & Theme Parks
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9:30 AM - 7:00 PM
Monday
10:00 AM - 4:00 PM
Tuesday
10:00 AM - 4:00 PM
Wednesday
10:00 AM - 4:00 PM
Thursday
10:00 AM - 4:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
9:30 AM - 7:00 PM
Sunday
9:30 AM - 7:00 PM
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About
Rushmore Tramway Adventures offers a little bit of something for everyone. From action-packed adventurers to enjoying the beautiful Black Hills with breath-taking views of Mount Rushmore National Memorial, people of all ages and abilities can find their inspiration. You just can't seem to go wrong with this family getaway during your summer vacation!
Suggested duration
More than 3 hours
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
1,527 reviews
Excellent
1,094
Very good
311
Average
85
Poor
26
Terrible
11

Amy
1 contribution
Jun 2022
We did the Pinnacle zip tour and had the best time!!! There are 5 zip lines in about 2 hours and it was worth every penny. Our guides Dylan, Cade and Ty were so enjoyable and made us feel safe at all times. They were extremely attentive, funny, and taught us some local facts. The views were incredible and I would highly recommend it!
Written June 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for the Review! Glad to hear that the tour guides were so enjoyable and made you feel safe!
Written June 20, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

SeeUSAfirst
Zionsville, PA3 contributions
May 2022
We've experienced several zip line installations over the last ten years and seek them out wherever we go. Upon arrival at Rushmore Tramway Adventures, we were concerned we might have made a mistake since the check-in point and final zipline were located on a busy street corner in Keystone. We were not, however, disappointed whatsoever. With their chair lift not yet operating for the season, we were treated to a school bus ride to the top on steep, bumpy, dirt roads. That probably got our attention more than the chair lift would have. Each of the runs was fast and fun. The guides were very friendly, and they clearly knew what they were doing. On some of the runs, you could see Mount Rushmore above the trees. The braking approach used in this installation provides a rather abrupt deceleration ... which only adds to the fun. We would not hesitate to visit them again should we return to the Black Hills and highly recommend it to anyone.
Written June 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for the review! The views of Mount Rushmore cannot be beat.
Written June 7, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Cassbella
Bentonville, Arkansas, USA144 contributions
Jun 2021 • Family
Booked the 10 pass Alpine, 5 tubing passes and obstacle park for my family 2 kids age 8 and 6. We had a blast the Alpine was the fav of the day. On top of this the BEST restaurant in the area is top of the mountain you can take the chairlift to top ($12 per person) if you don’t purchase alpine slide. It comes with the Alpine slide. Grilled burgers that are delicious!!! Highly highly recommend make room for lunch or early dinner at the top. Plus views of Mt Rushmore at the top that you see when eating it’s breathtaking. Kids had a blast with the rides and us parents loved the restaurant with Mt Rushmore view and delicious burgers! Mountain-top grill at Rushmore Tram Adventures! Must do in Keystone you won’t be disappointed!
Written June 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thankyou for the AMAZING review!!! We always recommend making a stop at our Mountain Top Grill if you get the chance. We love hearing that the whole family had a great time, we would love to see you guys again soon.
Written June 27, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

TAK
1 contribution
May 2022 • Family
The link above only gives me select, don't remember and other. We did the Alpine slide and tube slide. We had a great time. The employees at the ticket windows were beyond great. Loved them, they were happy, kind went above and beyond. I was not happy with the employee at the top of the Alpine slides. He treated the other employees horrible. Very disrespectful to them with no patience for them. He looked like he might be training them but could do it nicely. We also had rain so 2 in our group could not complete the slide, which I understand. An employee at the bottom of the slide was great and called the top to help us have our older children ride the tram down. The same employee that was rude to the other employees was at the top of the slide still and told our teens they had to wait 5 minutes then they could ride the tram down, I think to see if the rain would stop.
I really enjoyed our time at park everyone had a great time I just was not happy with the one employee, all other employees we came across were beyond great.
Written May 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for the review and feedback. I am glad that you had fun here.
Written May 31, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

TJA-Travel9
34 contributions
Jun 2021 • Family
We got the package which was definitely the best value. Aerial course was the main reason we came to park and was my 13yr old son favorite. My husband and I are in 40s and also like the aerial park. Was actually some zip lines in the aerial park which was not expecting. Also went on the alpine slide, zip line and the tube ride. Gave the poor rating because of the staff on tubing ride. I know they are just teenagers, but they were all on cell phones whenever anyone was not around. I was particular annoyed by a girl working on the tube ride. She was sitting on a tube in shade and did not even see us come up to the ride. I didn’t even realize she was there at first. She did not get up to meet us, but motioned for us to walk over to her and then bend down so she could punch our wristband. Then when we got back she was still just sitting there watching her phone. She actually was starting to tell my 13yr old son to stack the tubes and I almost went off on her. So she now wants my son to do her job…seriously!!! I was so annoyed with her really ruined entire experience at the park. Luckily the teens working the aerial park area and zip line were so much better and we enjoyed that part of the park. Think they need to start a no cell phone policy there like many employers or if they have one enforce it.
Written July 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for stopping in to see us! We are thrilled that you enjoyed some of your time here. We apologize for the unacceptable behavior by the tubing hill employee. Our employees are aware that they should not be on their phones. We will try to strictly enforce this policy from here on out. Thank you for your feedback.
Written July 2, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ethel
2 contributions
Jul 2020 • Family
We visited here yesterday and were very disappointed in the quality of the staff manning the aerial course. We had our two grandsons (ages 8 and 10) with us. Both boys have done aerial courses before as recently as a week ago. The staff provided very little instruction on the use of the equipment. And they did not check the children's understanding or competency in the use of the equipment. There are several courses to choose from, but no instruction was given regarding the difficulty of the various courses. Our 8 year old was allowed to enter a moderately difficult course where he became trapped on the 4th obstacle because he wasn't able to move his carabiner. My husband was working the same course but at this particular obstacle only one person could be on the platform at a time. After several minutes I was able to find a staff member to help the child. That's when the staff member suggested that they try an easier course where my grandson could be assisted by his grandfather at each platform. Unfortunately the boy was so frustrated by the experience he wouldn't continue.
Our 10 year old grandson was able to work the equipment and was flying through the course until he came upon an obstacle that he didn't understand. It involved having to pull a rope to bring the obstacle toward the adventurer. He called for help but no one responded. He ultimately unbuckled his harness and jumped from the platform. No staff member ever noticed his distress or even questioned how he exited the course.
When we spoke to the management about the issues they offered a rain check. Considering we were passing through on vacation, the rain check was of no value. Our request for a partial refund was denied.

The bottom line is, the aerial course is not well supervised and can be frustrating to children and even dangerous.
Written July 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Tania
Hamilton, MI2 contributions
Aug 2021 • Family
We are a family of 6 with kids ages 5-15. We enjoyed the attractions but were very disappointed with the staff. I'm sure if you get the complete package that the staff is probably great.

We did a couple of things a la carte because of the varying ages and interests of our kids. The staff simply couldn't be bothered to get off their phones to make sure people are safe or to make sure they get in the correct lanes. My youngest son went on the alpine slide with my husband. To get to the alpine slide, you have to ride a ski lift. One would think when you see an adult with a young child, you would make sure they know how to get on the chair properly and that they have to pull the bar down. None of that happened because the attendant was playing on their phone. So the chair came behind them, they barely got on and their chair was off the platform with the bar still above their head. They weren't instructed that they had to pull it down until after they were off the platform and the attendant had to pause the lift while my husband scrambled to to pull it down while holding on to our son, while dangling 10+ feet in the air. When they got to the top of the slide, the attendant was also playing on their phone and sent our other son down the wrong lane. I feel like they really don't care because they have you sign a waiver to do anything here. However no waiver will completely protect a business if an employee is negligent.
Written October 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jeny B
Minnesota3 contributions
Jun 2020
We left extremely disappointed. When my son (7 yr) decided he didn't want to zip line after climbing the hill he was in tears and the 2 at the harness shack told us to go to the ticket counter and they would allow him to do something else. The place was not busy and he could have easily done a less expensive activity to make up for it. When we went to the ticket counter there were 4 kids there and one was busy, 2 were on a cell phone, and another walked around the shack and ignored us. When we finally were talked to we were told it was not their policy. This place was not busy! It would have made us happy customers and we would have left content if they would have allowed him to do another activity (cheaper) rather than ignoring us. We were a bother to them! My son left in tears and we were upset as well. Last time I checked customer service was a top priority for many places to keep their customers happy. I would not have taken much to change this whole visit. Instead they chose to allow us to leave upset. I will discourage anyone to attend this place and recommend they go down the street to Rush Mountain Adventure Park. They were awesome!
Written June 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ashley
Michigan34 contributions
Jun 2021 • Couples
Took the five zip line tour with Nathan and Luke. There only turned out to be four of us on the tour, and it turned out to be fantastic. They were very attentive and professional, addressing any questions and concerns anybody may have had. They made me feel comfortable even though I am terrified of heights. The sights we all had were unmatched by any other experience on our vacation. Do NOT skip this. A++
Written June 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
The Pinnacle Zipline Tour is a must do! Nothing better than zipping through the Black Hills while enjoying views of Mount Rushmore. Thank you for taking time to share your experience with the Ziplines and the guides. We appreciate it!
Written June 20, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

OCBB
OC213 contributions
Jul 2021 • Family
I purchased the ultimate pass ( included tubing, chair lift, ropes course, zip line and coaster) for my family ( 16 & 18 teens, myself and my husband). The zip line was fun, however, I should have purchased the zip line tour as the one run was not enough. All the other activities were okay, the park is would be terrific for younger kids.
Written July 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for the time you spent with us here ! If you are interested in the tour you can book your family for one online ! Our guests love it and its FULL of ZIPLINES!
Written July 5, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Frequently Asked Questions about Rushmore Tramway Adventures

Rushmore Tramway Adventures is open:
  • Mon - Thu 10:00 AM - 4:00 PM
  • Fri - Fri 10:00 AM - 6:00 PM
  • Sat - Sun 9:30 AM - 7:00 PM


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